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We generate and send your cancellation letter to Check MyCar2 by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Check MyCar2 agreement
Step-by-step 2026 guide to cancel Check MyCar2 in the UK, contact details, your rights, and alternatives. Includes prices and escalation routes.
| fastest method (name it + why) | Phone - immediate request to an agent during published hours, fastest for confirmation |
| effective delay | Not published by Check MyCar2 |
| notice period | Not published by Check MyCar2 |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | Not published by Check MyCar2 |
| phone + hours | 02045798987 - Monday to Saturday, 8 AM to 8 PM |
| postal address for registered letter | Check MyCar2, Crown Way, CF14 3UZ Cardiff, United Kingdom |
Check MyCar2 is a vehicle connectivity and remote-control service built around a hardware device and companion apps. The service offers remote lock/unlock, engine start/stop, vehicle status and GPS features. The product is marketed with a Lifetime Service Plan for the core Premium tier included with hardware.
Target customers include private car buyers and sellers, motor dealers, vehicle traders, and corporate users requiring fleet or API access in the United Kingdom and Ireland.
| Legal name | CHECK MY CAR GROUP LTD |
| Headquarters | Wigan, England |
| Founded | 2024 |
| Premium plan | Lifetime Service Plan included with hardware - no monthly fee |
| Premium Plus upgrade | One-time charge £99.95 |
| Official site | mycar2.ca |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web | Not published by Check MyCar2 - check account settings on the online portal or contact support | Not published by Check MyCar2 | Not published by Check MyCar2 | Medium |
| iOS / App Store | App listing states hardware purchase and installation required; cancellation steps not published by Check MyCar2 | Not published by Check MyCar2 | Not published by Check MyCar2 | Medium |
| Android / Google Play | App management not documented by Check MyCar2; check installed app settings or contact support | Not published by Check MyCar2 | Not published by Check MyCar2 | Medium |
| Phone | Call the support number and request cancellation; ask for confirmation reference | Immediate during hours | Call reference or email confirmation if provided | Easy |
| No public support email published; Check MyCar2 has not published an email contact for cancellation | Not published by Check MyCar2 | Not published by Check MyCar2 | Medium | |
| Post (registered letter) | Send a signed cancellation letter to the registered postal address | Delivery time plus handling - allow 5 to 14 days | Proof of posting and copy of signed letter | Easy |
If you sell the vehicle, transfer the device, or permanently move vehicle registration out of the service area, Check MyCar2 states the Lifetime Service Plan may end. Provide proof: vehicle sale receipt, V5C transfer document, or utility bill showing new address. Applicable rule: Consumer Contracts Regulations 2013 for written proof of contract changes.
If Check MyCar2 increases a recurring charge you have already agreed to, you may cancel and request a refund for any renewal period paid after the increase. Required proof: copy of the price-change notice you received and proof of payment for the renewal period. Applicable rule: Digital Markets, Competition and Consumers Act 2024 - traders must provide a renewal cooling-off notice; see legislation.
To cancel after a subscriber's death, send a copy of the death certificate and proof of authority (executor or next of kin) to the postal address. Required documents: death certificate and proof of authority or relationship. Applicable rule: Consumer Rights Act 2015 for contract termination on personal grounds.
The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill. If the device or service is faulty and Check MyCar2 cannot repair, you can request termination and refund. Required proof: diagnostics, service logs, photos/videos showing failure, and correspondence documenting failed remedies. Applicable law: Consumer Rights Act 2015.
If you purchased a time-limited plan with an explicit end date, cancel at the end date. Required proof: purchase invoice or confirmation showing the end date. If no end date is published, write to the postal address requesting termination under general consumer contract rules.
For contracts concluded online or off-premises, the Consumer Contracts Regulations 2013 provide a 14-day cooling-off period from the day after you received the goods or entered the contract. To exercise this right, notify the trader in writing within 14 days and return unused hardware if required. Applicable law: Consumer Contracts Regulations 2013 and renewal rules in the Digital Markets, Competition and Consumers Act 2024 - see legislation.
Reported retention offers: none publicly reported for Check MyCar2. To negotiate, call 02045798987 during published hours and ask to speak to a retention or billing agent. Tell them the exact action you want - immediate cancellation, refund, or account transfer - and request written confirmation. Keep a record of the agent name and time. If there is a loyalty discount, ask for the exact amount and duration before accepting.
Use the actual plan prices and competitor annual costs below to calculate savings.
Check MyCar2 plans used for calculations:
Competitor yearly costs and math:
Cheapest real alternative from competitors: AutoLog annual plan at £24.99 per year. If you currently pay nothing monthly for Check MyCar2 Premium, switching to AutoLog costs £24.99 yearly. If you have paid the one-time Premium Plus fee £99.95 and you consider future yearly costs, cancelling prevents any further platform-specific charges, but the Premium Plus is a one-time non-refundable upgrade unless the trader's terms or a statutory refund apply.
Primary laws: Consumer Contracts Regulations 2013 (14-day cooling-off for online/off-premises purchases) and the Consumer Rights Act 2015 (services must be supplied with reasonable care and skill). The CMA (Competition and Markets Authority) enforces rules on unfair auto-renewal practices. The Digital Markets, Competition and Consumers Act 2024 updated rules on subscription renewals and the requirement to provide a renewal cooling-off notice - see legislation.
1. Complain to Check MyCar2 in writing and keep evidence - phone logs, registered letters, screenshots.
2. If unresolved, contact Citizens Advice for guidance and to consider escalation to the CMA for unfair practices.
3. For paid-by-card transactions over £100, consider Section 75 claims with your card issuer. For lower-value disputes, request a chargeback from the card issuer.
4. If the service is covered by a specific technical or trade ombudsman, raise the complaint with them. The Consumer Rights Act 2015 allows remedies for poor service.
Keep the confirmation email, recorded delivery receipt, or call reference. If you used the phone, record agent name and time. These will be required in any refund or dispute process.
If you own the hardware, check the Check MyCar2 terms and the service plans page to see whether the Lifetime Service Plan transfers with the device or ends on sale. If the service tied to the device is stopped, unlink or factory-reset the hardware as instructed by the device manual.
Request a written statement of final charges and any refund due. If you cancelled within the 14-day cooling-off period specified by the Consumer Contracts Regulations 2013, request a refund for sums paid and follow any device return instructions.
To re-activate later, contact Check MyCar2 support and provide device serial, account details and proof of purchase. Re-activation terms may depend on whether you had a one-time upgrade such as Premium Plus.
Follow this checklist to cancel and protect your rights.
£0
/ mois
Keyless Lock/Unlock, Engine Start/Stop, Trunk/Hatch Release, Realtime Vehicle Status, GPS Instant Locate, Auxiliaries Control, Temperature Status, Vehicle Battery Level, Unlimited smartphones, Unlimited vehicles in same account, Firmware upgrades, F790AIR Driving Events included
£0
/ mois
All Premium features plus Curfew Alerts, Low and Critical Battery notifications, Excessive Speed Alerts, Unauthorized movement alerts, Detailed route mapping and playback, Zones of Interest up to 10, Guard Alerts up to 10 zones, Geofences up to 4 custom zones, F790AIR parking-event and instant-view videos
No commitment. Billoff helps you cancel or adjust your Check MyCar2 subscription without hunting down every detail alone.
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Check MyCar2 is available in many countries. Here are several frequently cited markets:
What you should know about Check MyCar2 subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Check MyCar2 subscription, whichever payment method you use.
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