Pro (1 PC)
Not published
/ mois
Automatic updates, unlimited download speed, technical support.
Automatic updates
unlimited download speed
technical support.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Driver Easy the easy way
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Recipient
Driver Easy
160 City Road
EC1V 2NX London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Driver Easy agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Driver Easy service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Driver Easy service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Driver Easy
Step-by-step UK guide to cancel Driver Easy, refunds and alternatives. Includes 30-day guarantee and Trustpilot 4.3/5 rating.
https://www.drivereasy.com
London, United Kingdom
Automotive
Cancellation at a glance
| fastest method (name it + why) | Web - submit the online unsubscribe form at the official page, processed immediately to stop auto-renewal |
| effective delay | Request processed immediately; subscription stops at the next renewal date and product continues to work until license expiry |
| notice period | Not published by Driver Easy |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | 1 year (annual licence) |
| phone + hours | Not published by Driver Easy |
| postal address for registered letter | Driver Easy, 160 City Road, EC1V 2NX London, United Kingdom |
What is Driver Easy
Core function
Driver Easy is a Windows-focused utility that finds, downloads and installs device drivers automatically. It targets GPU, audio, Wi-Fi and other hardware drivers to reduce manual searching on manufacturer sites.
Who makes it and who uses it
Driver Easy is developed by Easeware Technology Limited, founded in 2009 and headquartered in Wanchai, Hong Kong. The main audience is Windows users who want automatic driver updates and basic PC maintenance.
Key facts
| Founded | 2009 |
| Headquarters | Wanchai, Hong Kong |
| Employees | ~25 |
| Support | [email protected] |
How to cancel Driver Easy
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web | Submit the online unsubscribe form at Driver Easy's unsubscribe page | Immediate processing; action applied before next renewal | Email confirmation if provided by site | Easy |
| iOS | Not applicable - Driver Easy is Windows software | Not applicable | Not applicable | Easy |
| Android | Not applicable - Driver Easy is Windows software | Not applicable | Not applicable | Easy |
| Phone | No public phone number; contact via support email or web form | Not published by Driver Easy | Email record if agent replies | Medium |
| Send a cancellation or refund request to [email protected] | Email reply within a few business days; refund processed as per policy | Reply from support or refund confirmation | Easy | |
| Post | Send a registered letter to the London postal address | Delivery time plus processing - 7 to 21 days typical | Proof of delivery receipt | Hard |
Web (recommended)
- Open the official unsubscribe page: https://www.drivereasy.com/unsubscribe/
- Complete the form with your email and licence key if requested
- Submit the form and keep a screenshot of the confirmation page
- Watch for any confirmation email from [email protected]
- Compose an email to [email protected] with subject 'Cancel subscription' and include your licence key, purchase date and PayPal or card transaction ID
- Ask for written confirmation that auto-renewal will be stopped or that a refund will be issued if within 30 days
- Keep the full email thread as proof
Phone
- Driver Easy does not publish a public support phone number. Use the web form or support email instead
- If a phone number is provided in a support reply, request a written confirmation email summarising the call
Post
- Prepare a registered letter addressed to Driver Easy, 160 City Road, EC1V 2NX London, United Kingdom
- Include your licence key, full name, email used to register, and the exact refund or cancellation request
- Keep the postal receipt and tracking as proof of delivery
iOS and Android
- Driver Easy is for Windows and does not have iOS or Android subscription paths; if you subscribed through a mobile app store, follow that store's cancellation process
- Contact [email protected] if you need help identifying the purchase route
Cancel by reason
Moving abroad or transfer of ownership
If you move and cannot use the licence on the same device, Driver Easy does not publish a specific relocation clause. Send proof of address change and the licence key to [email protected]. Driver Easy will review requests case by case.
Applicable law: Consumer Rights Act 2015 - services must be performed with reasonable care and skill.
Price increase
If Driver Easy increases the subscription price during a current contract period, you may cancel without penalty if the price rise was not clearly agreed before purchase. Provide the notice or invoice showing the increase.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; Competition and Markets Authority guidance on auto-renewal.
Death of the subscriber
To cancel after the subscriber dies, send a copy of the death certificate and proof of your right to act for the estate to [email protected] or to the postal address. Driver Easy handles such requests but does not publish a specific form.
Legitimate ground
Examples of legitimate grounds include persistent failures to deliver the service with reasonable skill and care. Research shows common technical complaints such as 'A driver was updated that crashed the...' and 'Won't update' from Trustpilot. Collect logs, screenshots and error messages and send them to [email protected]. Driver Easy's refund exceptions list shows they may refuse refunds in cases of repeated licence misuse.
Applicable law: Consumer Rights Act 2015.
End of commitment
Driver Easy subscriptions are annual. At the end of the 1 year licence you are not auto-bound beyond the paid period if you cancel before renewal. Keep your licence expiry date and cancel via the web form before that date.
Applicable law: Consumer Contracts Regulations 2013.
Cooling-off period
Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for online services starting the day after the contract is entered into. If you cancel within 14 days you are entitled to a refund for the unused portion. If you request a refund within 30 days, Driver Easy offers a 30-day money-back guarantee for Home / Business Plans.
Applicable law: Consumer Contracts Regulations 2013.
Negotiate or save
Before you cancel - negotiate
Research does not show standard retention offers from Driver Easy. To request a retention offer, email [email protected] and ask for a loyalty discount or a downgraded licence. Provide your licence key, purchase date and a clear statement of the alternative you are considering. If within 30 days, request a full refund under the money-back guarantee.
What cancelling saves you - yearly cost comparison
Driver Easy cheapest real plan: Pro (1 PC) at £29.95 per year. Calculation: £29.95 per year (annual licence).
Competitor cheapest annual alternative from research: AutoLog annual plan at £24.99 per year. Calculation: £24.99 per year.
Yearly saving by switching from Driver Easy Pro (1 PC) to AutoLog: £29.95 - £24.99 = £4.96 per year.
Additional competitor annual costs and calculations:
- CarFile annual: £69.00 per year.
- Vixa monthly: £5.99 x 12 = £71.88 per year.
- Driver Easy Pro (10 PCs): £99.95 per year.
Use these figures to decide: switching to AutoLog would save £4.96 per year; switching to CarFile increases cost by £39.05 per year.
Legal protections and escalation
UK consumer law that applies
The relevant laws and regulator are: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) enforces standards on auto-renewal and cancellation practices.
Cooling-off and refunds
Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for most online purchases. Driver Easy also offers a 30-day money-back guarantee for Home / Business Plans as documented in their refund policy. If you cancel within 14 days, you are entitled to a refund for the unused portion; if you request a refund within 30 days Driver Easy will refund 100% for qualifying plans.
How to escalate a dispute
First complain to Driver Easy using the web form or [email protected]. If you are not satisfied, contact Citizens Advice for guidance and the CMA for suspected unfair auto-renewal practices. For card payments consider a chargeback or Section 75 claim through your card issuer when eligible.
What to do after cancelling Driver Easy
Confirm access and licences
After cancellation the product will continue working until the licence expiry date. If you requested and received a refund within the 30-day guarantee, Driver Easy will deactivate your licence key as stated in their refund policy.
Data and account
Ask [email protected] to confirm what personal data they retain and request deletion if you want your account removed. Keep copies of any licence keys you need for logs.
Final billing and refunds
Refund processing times from Driver Easy: Credit/Debit cards - processed in 1 business day; funds may appear in 5 to 7 business days. PayPal - processed in 1 business day; funds may appear in 2 business days. Wire transfer and check - processed in 5 to 7 business days; funds may appear in 10 to 14 business days. Direct Debit refunds may take up to 6 weeks.
Re-activation
You can repurchase or reactivate a licence at any time via the purchase pages. For purchasing visit Driver Easy purchase.
Next steps and practical checklist
Use this checklist to cancel, claim a refund and keep proof.
- Find your licence key and purchase receipt.
- Attempt cancellation via the unsubscribe page: Driver Easy unsubscribe.
- If eligible for refund, note the 30-day money-back guarantee and the 14-day cooling-off right.
- Email [email protected] with licence key and transaction ID if needed.
- Keep screenshots, emails and postal receipts as proof.
- Monitor your bank or PayPal for the refund within the stated times.
- If unresolved, contact Citizens Advice or raise a chargeback with your card issuer.
Plans
Pro (3 PCs)
Not published
/ mois
Automatic updates, unlimited download speed, technical support for up to 3 computers.
Automatic updates
unlimited download speed
technical support for up to 3 computers.
Pro (10 PCs)
Not published
/ mois
Automatic updates, unlimited download speed, technical support for up to 10 computers.
Automatic updates
unlimited download speed
technical support for up to 10 computers.
Pro (50 PCs)
Not published
/ mois
Automatic updates, unlimited download speed, technical support for up to 50 computers.
Automatic updates
unlimited download speed
technical support for up to 50 computers.
Pro (100 PCs)
Not published
/ mois
Automatic updates, unlimited download speed, technical support for up to 100 computers.
Automatic updates
unlimited download speed
technical support for up to 100 computers.
7-day free trial (then 1 PC)
Not published
/ mois
Full access to all premium features during the trial. After trial, paid subscription is required for 1 PC.
Full access to all premium features during the trial. After trial
paid subscription is required for 1 PC.
No commitment. Billoff helps you cancel or adjust your Driver Easy subscription without hunting down every detail alone.
Pros & cons
Pros
User-friendly interface noted for simplicity and ease of use.
Finds and updates a wide range of drivers including GPU, audio and Wi-Fi.
Can locate drivers for older hardware not available on manufacturer sites.
Reasonable pricing for single-PC annual licence at £29.95.
Cons
Inability to fix specific driver issues, reported in Trustpilot testimonials.
Reports of drivers causing crashes after updates.
Instances where the software does not complete updates.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Vixa
£5.99
/ mois
Proactive car health monitoring with AI tyre scanning and direct booking for repairs.
AutoLog
£2.99
/ mois
UK-specific app integrating DVLA and DVSA for MOT, tax and service tracking with a free tier.
CarFile
£7.00
/ mois
All-in-one UK car management with DVLA integration, expense tracking and digital documents.
AutoMind
Not published
/ mois
AI-powered diagnostic reports for a one-time fee per report, no subscription required.
Countries where Driver Easy is available
Driver Easy is available in many countries. Here are several frequently cited markets:
United KingdomNot publicly disclosed
Subscription & cancellation
What you should know about Driver Easy subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Driver Easy subscription, whichever payment method you use.
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