Starter
£77
/ mois
Perfect for smaller businesses and solo marketers, 3 Sub-Accounts, All Core Features
Perfect for smaller businesses and solo marketers
3 Sub-Accounts
All Core Features
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel GHL the easy way
We generate and send your cancellation letter to GHL by registered mail
- No printing required
- Tracked electronic delivery
- Ready in 2 minutes
Preview of your letter
PreviewSender
Recipient
GHL
Sheets Stores Industrial Estate - Fields Farm Rd
NG10 1AU Long Eaton United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of GHL agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the GHL service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the GHL service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
GHL
Step-by-step 2026 UK guide to cancel GHL subscriptions, know your rights, compute savings and alternatives. No public rating available for GHL.
Long Eaton, United Kingdom
Automotive
Cancellation at a glance
| fastest method (name it + why) | Email to [email protected] - why: direct written notice to the published support address, provides a timestamp |
| effective delay | Effective on receipt by GHL (cancellation is effective when trader receives the notice) |
| notice period | 0 days - cancellation effective on receipt (statutory right applies for consumer cooling-off periods) |
| cancellation fee (amount or 0) | 0 - no penalty may be imposed under the Consumer Protection (Regulation of Digital Markets) Act 2024 for cancelling a subscription contract |
| minimum commitment | Not published by GHL |
| phone + hours | Not published by GHL |
| postal address for registered letter | GHL, Sheets Stores Industrial Estate - Fields Farm Rd, NG10 1AU Long Eaton, United Kingdom |
What is GHL
Overview
GHL Systems Berhad is a payments and value-added services provider. The company focuses on banks, financial institutions, merchants and MSMEs mainly in the ASEAN region. GHL offers payment terminals, payment gateways and software services for merchants and partners.
Who operates it
GHL Systems Berhad is headquartered in Kuala Lumpur, Malaysia and is part of the NTT DATA Corporation group. The chief executive is Sean S. Hesh. The company was founded in 1994 and employs approximately 952 people.
Company facts
| Full legal name | GHL Systems Berhad |
| Parent company | NTT DATA Corporation |
| Headquarters | Kuala Lumpur, Malaysia |
| Founded | 1994 |
| Employees | ~952 |
| Support | [email protected] |
How to cancel GHL
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web | Not published by GHL - if no published web flow, follow Email or Post method below | Not published by GHL | Not published by GHL | Medium |
| iOS / App Store | Not published by GHL - App Store cancellation steps not published by GHL | Not published by GHL | Receipt from Apple if cancelled via App Store | Medium |
| Android / Google Play | Cancel via Google Play subscriptions: open Play Store > Subscriptions > Select subscription > Cancel subscription | Cancels immediately for future renewals; access continues until end of paid period | Google Play purchase history shows cancellation | Easy |
| Phone | Phone number not publicly published by GHL - use Email or Post | Not published by GHL | Not published by GHL | Medium |
| Send a clear cancellation statement to [email protected] with account details | Effective on receipt by GHL | A copy of sent email and any reply from GHL; acknowledgement not publicly published | Easy | |
| Post (registered letter) | Send signed cancellation letter to the registered postal address | Effective on receipt by GHL | Registered post proof of delivery | Medium |
Web method
- Check your GHL account for a Billing or Subscription section. If a cancel button exists follow it.
- If there is no web cancellation flow, send a clear statement to [email protected] or send a registered letter to the postal address below.
- Keep screenshots and save any confirmation email you receive.
iOS / App Store method
- GHL has not published specific iOS cancellation steps. If you subscribed via Apple, open Settings or the App Store on your iPhone, tap your name, then Subscriptions and follow Apple steps to cancel.
- Save the App Store purchase history showing cancellation.
- If Apple handled the payment, contact Apple for refunds as needed.
Android / Google Play method
- Open Google Play on your Android device.
- Tap your profile icon, select Payments and subscriptions then Subscriptions.
- Select the subscription linked to GHL and tap Cancel subscription.
- Cancellation stops future renewals but you will retain access until the end of the current paid period.
- Keep the Google Play confirmation email or purchase history record.
Phone method
- GHL has not published a phone number for UK customer cancellations.
- If you find a phone channel via an account portal, ask for a cancellation reference number and follow up in writing to [email protected].
Email method
- Compose a clear written cancellation statement addressed to [email protected]. Include your account email, subscription ID, and the sentence "I hereby cancel my subscription with immediate effect."
- Send from the account email linked to the subscription when possible.
- Keep your sent message and any reply as proof.
Post method
- Write a signed letter with your account details and the clear statement "I cancel my subscription with immediate effect."
- Send by registered post to GHL, Sheets Stores Industrial Estate - Fields Farm Rd, NG10 1AU Long Eaton, United Kingdom.
- Keep the registered post proof of delivery and a copy of the letter.
Cancel by reason
Moving / change of circumstances
If you must cancel because your business or registered address moves out of GHL supported regions, provide a proof document such as a company change of address certificate or utility bill showing the new address. GHL has not published a specific migration policy. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when the contract was concluded online.
Price increase
If GHL increases the price, you may cancel if the change was not in the original contract or you were not notified as required. Provide the price change notice received and your original contract. The Consumer Rights Act 2015 requires fairness of terms for services and the Consumer Protection (Regulation of Digital Markets) Act 2024 safeguards renewal cooling-off rights.
Death of subscriber
If the subscribing individual dies, provide a death certificate and evidence linking the subscription to the deceased. GHL has not published specific probate cancellation rules. Applicable law: Consumer Contracts Regulations 2013 for the contract cancellation process.
Legitimate ground and defects
Legitimate grounds include persistent defects or failures to provide services with reasonable care and skill. Evidence: logs, screenshots, dated correspondence showing repeated failures. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill.
End of commitment
If your plan term ends and you do not want to renew, notify GHL before renewal. If the renewal is automatic and no clear notice was given, you can use the renewal cooling-off rules under the Consumer Protection (Regulation of Digital Markets) Act 2024. Provide contract end date and proof of notice if requested.
Cooling-off period
For distance sales and many online service contracts you have a 14 day cooling-off right under the Consumer Contracts Regulations 2013 beginning the day after the contract was concluded, unless you gave express consent for immediate performance and acknowledged losing the right. Under the Consumer Protection (Regulation of Digital Markets) Act 2024 consumers have a right to cancel during an initial cooling-off period and renewal cooling-off periods. To invoke it send a clear statement to [email protected]. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; see also Consumer Protection (Regulation of Digital Markets) Act 2024.
Negotiate or save
Before you cancel: negotiate
There are no public reports in the research that GHL routinely offers retention discounts or tailored downgrades. If you want to ask for a retention offer, send a polite, dated email to [email protected] with your account details, the exact cancellation date you intend and a request for a specific concession such as a discounted monthly rate or temporary pause. Example sentence to send: "I intend to cancel on [date]. Please offer any retention discount or downgrade options you can provide to keep my account." Keep the reply as evidence.
What cancelling saves you - yearly computations
Use the listed plan prices to compute annual cost. Starter: 77 x 12 = 924 so Starter yearly cost = £924. Unlimited: 235 x 12 = 2820 so Unlimited yearly cost = £2,820. Agency Pro: 395 x 12 = 4740 so Agency Pro yearly cost = £4,740.
Cheapest competitor found: GarageBooks at £29 per month. Calculation: 29 x 12 = £348 per year. Savings examples: cancel Starter and switch to GarageBooks saves 924 - 348 = £576 per year. Cancel Unlimited and switch to TraderWay (TraderWay £39 per month - 39 x 12 = £468) saves 2820 - 468 = £2,352 per year. Cancel Agency Pro and switch to GarageBooks saves 4740 - 348 = £4,392 per year.
Legal protections and escalation
Relevant UK law
Your rights include the 14 day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the statutory protections in the Consumer Rights Act 2015 that require services to be performed with reasonable care and skill. The Consumer Protection (Regulation of Digital Markets) Act 2024 adds specific cooling-off protections for subscription contracts and renewals. For the text of the 2024 Act see legislation.gov.uk.
How to escalate
1. Complain to GHL first using [email protected] or by registered letter to the postal address. 2. If unresolved, get advice from Citizens Advice at Citizens Advice - cancelling a service. 3. If the matter concerns regulated financial services, contact the Financial Ombudsman Service. 4. For card payments, consider a chargeback with your card issuer or a Section 75 claim where eligible. The CMA treats hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair practices.
What to do after cancelling GHL
Access and service end date
If you cancel a subscription the cancellation is effective on receipt by GHL. If you cancelled via Google Play, cancellation stops future renewals but you will keep access until the end of the current paid period.
Data and exports
Request a copy of your account data and export any essential data before cancellation or immediately after by emailing [email protected]. Keep local backups of invoices and reports.
Final billing and refunds
Ask GHL for a final statement showing the cancellation date and any balance. Refunds depend on GHL or the store (Google Play or Apple). Research shows prorated refunds may be offered within 3 days of initial purchase for some services; renewals processed are generally non-refundable. Document any refund agreement in writing.
Re-activation
If you later choose to re-activate, keep your original account details. Re-activation policies are not publicly published by GHL; contact [email protected] for steps and pricing.
Next steps and practical checklist
Follow this checklist to cancel and protect yourself.
- Find and save your subscription ID and the account email used to subscribe.
- Send a clear cancellation statement to [email protected]. Keep the sent email.
- If you send a letter use registered post to GHL, Sheets Stores Industrial Estate - Fields Farm Rd, NG10 1AU Long Eaton, United Kingdom.
- If you subscribed via Google Play, cancel in Google Play and save the confirmation.
- Request written confirmation of cancellation and a final invoice.
- Export and back up any data or reports you need from the account.
- If you want a refund, ask for one in writing and state the legal basis (cooling-off, defective service, or other).
- If GHL fails to respond, get advice from Citizens Advice and consider chargeback or ombudsman routes.
Plans
Unlimited
£235
/ mois
Everything in Starter Plan and Unlimited Sub-Accounts, Rebill Phone & Email (no markup), Basic API Access
Everything in Starter Plan and Unlimited Sub-Accounts
Rebill Phone & Email (no markup)
Basic API Access
Agency Pro
£395
/ mois
Everything in Unlimited Plan and SaaS Mode, Automated Sub-Account Creation, AI Employee Growth Plan
Everything in Unlimited Plan and SaaS Mode
Automated Sub-Account Creation
AI Employee Growth Plan
No commitment. Billoff helps you cancel or adjust your GHL subscription without hunting down every detail alone.
Pros & cons
Pros
Tiered plans for different business sizes (Starter, Unlimited, Agency Pro).
Features aimed at agencies and SaaS mode on higher tiers.
Dedicated corporate support address [email protected] is published.
Cons
Prices are billed in USD and GBP equivalents fluctuate; UK prices shown are conversions.
No clear publicly published UK phone support number or step-by-step web cancellation flow.
Refunds for renewals are generally not guaranteed once processed.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
TraderWay
£39
/ mois
Provides an integrated website and DMS tailored for UK independent car dealers.
Oversteer
£99
/ mois
FCA-compliant DMS for UK independent car dealers with CRM and AutoTrader integration.
GarageBooks
£29
/ mois
Affordable cloud-based garage management focused on job cards, invoices and MOT reminders.
TorqueFlow
Not specified
/ mois
Not fully specified in the research data.
Countries where GHL is available
GHL is available in many countries. Here are several frequently cited markets:
United KingdomMalaysia
Subscription & cancellation
What you should know about GHL subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your GHL subscription, whichever payment method you use.
Manage your GHL subscription
Cancel, adjust, or compare options in a few clicks.