Cancel Revolut Premium the easy way

Summary

Revolut Premium is a paid tier of Revolut's digital banking service that bundles higher ATM limits, additional insurance and a selection of third-party subscription services. The plan is offered with monthly billing at £7.99/month or annual billing at £80/year.

Key features

Premium includes unlimited currency exchange subject to fair use, free ATM withdrawals up to £400 per rolling month, a 20% discount on international transfers, and bundled subscriptions such as NordVPN Standard and Headspace. Revolut lists Premium as valued at up to £1,750 per year when factoring included services.

Company facts

Cancel in the app (iOS and Android)

1. Open your Revolut app and sign in.
2. Tap Profile or Account and choose Plans or Premium.
3. Select Manage plan and choose Cancel plan or Downgrade to Standard.
4. Follow on-screen prompts; you will receive an in-app confirmation and often an email confirmation.
5. Keep a screenshot of the in-app confirmation and save the confirmation email as proof.

Cancel on the web

1. Go to your Revolut account at the official site and sign in securely.
2. Navigate to Account > Plans or Subscriptions.
3. Find Premium and select Manage > Cancel; confirm the cancellation.
4. Save any on-screen confirmation and save the confirmation email.

Cancel by email or secure message

1. Compose an email from the address registered to your Revolut account to [email protected] or use the in-app message center.
2. Include your full name, account email, last 4 digits of the card, and the phrase "Cancel Premium" and preferred effective date.
3. Request written confirmation and retain the sent timestamp or in-app message thread.

Cancel by post (registered letter)

1. Write a signed letter including your full name, account email, date of birth, and request: "Please cancel my Revolut Premium subscription on account [email]".
2. Send by registered post to: Revolut Premium, 7 Westferry Circus, E14 4HD London, United Kingdom.
3. Keep the proof of postage and the delivery receipt; request written confirmation from Revolut.

Moving abroad or change of residence

Rule and proof: Revolut does not publish a specific rule in the Paid Plan terms that allows automatic cancellation solely for moving. If you change country and the service stops being available, raise the request in-app and attach proof of new address such as a utility bill. Check Revolut Paid Plan terms for account availability clauses.

Price increase

Rule and proof: If Revolut increases the price during a contract term, review the specific Paid Plan terms. The Consumer Contracts Regulations 2013 provide a 14-day right to withdraw for contracts concluded online; if a unilateral major change is applied mid-term and the terms allow cancellation, request cancellation and keep screenshots of the price notice. For precise wording, consult Revolut's terms at official Paid Plan terms.

Death of the subscriber

Rule and proof: To cancel on grounds of death, send a written request from the executor or next of kin with a copy of the death certificate and proof of appointment (grant of probate or letters of administration). Include account identifying details and request closure of paid plans.

Legitimate grounds (serious breach, fraud, bankruptcy)

Rule and proof: Revolut may end a Paid Plan immediately for suspected fraudulent or criminal behaviour, false information, serious or persistent breach of terms, unpaid debts or bankruptcy. Required proof depends on the reason: bank statements or legal documents for insolvency, court orders where relevant. This is stated in Revolut's Paid Plan terms.

End of commitment or natural expiry

Rule and proof: Premium is a 12-month plan. If you paid annually, you can allow the plan to expire at year end by letting it lapse or cancel before automatic renewal. Proof is your account billing statement showing an end date.

Cooling-off period (14-day right of withdrawal)

Rule and proof: Under the Consumer Contracts Regulations 2013, you have a 14-day right to withdraw from online contracts. Revolut confirms customers can withdraw from a Paid Plan within 14 days of subscribing with a full refund, subject to card issuance cost exceptions. For evidence, use the purchase date and send a withdrawal request; keep the confirmation email.

Before cancelling: negotiate

Retention offers: research did not find documented standard retention discounts for Revolut Premium. To request a retention offer, contact Revolut in-app chat or send a formal message asking for a discount or a temporary pause. Suggested message: "I want to cancel my Revolut Premium. Are there retention options available for my account? Please provide any reduced rate or promotion you can offer." Save any written offer as a screenshot.

What cancelling saves you - exact math

If you pay monthly: £7.99 x 12 = £95.88 per year. If you pay annually: £80 per year. Example savings when cancelling Premium:

- Monthly payer who switches to Standard: 12 x £7.99 = £95.88 saved per year.

- Annual payer who does not renew: £80 saved in the next 12 months.

Cheapest real alternative (competitors):

- Revolut Standard: £0/month or £0/year.

- Wise personal account: £0/month (no premium plan required).

- Monzo Max: £19/month or £228/year (comparison - more expensive than Premium).

Applicable UK law and regulator

Revolut Ltd is an e-money institution regulated by the Financial Conduct Authority (FCA). The Consumer Rights Act 2015 applies to services and prohibits unfair contract terms. The Consumer Contracts Regulations 2013 give you a 14-day cooling-off right for online contracts.

Auto-renewal and unfair terms

The Competition and Markets Authority (CMA) treats unclear or hard-to-cancel renewals as potential unfair practices. Cancel before automatic renewal to avoid a new charge; if you were charged without clear notice, raise a dispute with Revolut and escalate to Citizens Advice or the CMA if necessary.

How to escalate a complaint

First complain to Revolut via the app or [email protected] and retain all messages. If the final response is unsatisfactory, you can refer to the Financial Ombudsman Service within six months of the final response. Financial Ombudsman contact details are listed in Revolut's terms and in the Paid Plan terms. For legal proceedings, courts of England and Wales have jurisdiction.

Check access and subscriptions

When you cancel Premium, bundled third-party subscriptions provided through Revolut may end. Review the list of included services (e.g., NordVPN, Headspace) in your plan and cancel any independent subscriptions you want to keep directly with the provider.

Card fees and card deactivation

If your plan included a physical Premium card, Revolut may charge card delivery fees. If you downgrade or cancel within the 14-day cooling-off period, Revolut may still charge card delivery fees for Plus or Premium cards and £40 for Metal cards or £50 for Ultra cards plus delivery where applicable. Retain billing records for disputes.

Final billing and refunds

If you cancel within 14 days of subscribing you can claim a full refund of the Paid Plan subscription, subject to the card and delivery exceptions noted above. If you cancel after 14 days, refunds and break fees depend on monthly vs annual billing and timing; see Revolut Paid Plan terms for exact formulas and examples at official Paid Plan terms.

Re-activation

You can re-subscribe to Premium at any time using the app. If you re-subscribe, charges will restart either monthly or annually depending on the option you choose.

Before and after you cancel, follow this checklist to protect your money and records.

• Take a screenshot of the in-app cancellation confirmation and save any confirmation emails.
• If you sent a registered letter, keep the proof of postage and the delivery receipt.
• Note the last billing date so you can verify no further auto-renewal charge occurs.
• Request a refund within 14 days if you are eligible under the Consumer Contracts Regulations 2013.
• Cancel or transfer any third-party subscriptions that were included via Revolut if you want them to continue.
• Download or save account statements for the last 12 months for tax or dispute purposes.
• If charged in error after cancellation, contact your card issuer to request a chargeback or Section 75 claim if eligible.