Cancel Perfect Body the easy way

Service overview

Perfect Body is a digital subscription service that offers personalised meal plans, adaptive workouts, daily challenges and progress tracking for weight loss and health improvement. The company operates a website and mobile apps and sells monthly and annual subscription plans.

Who runs it and where

Perfect Body is headquartered in Vilnius, Lithuania. The company leadership includes CEO Rubén Pacheco and founders Nuria Ferrández and Rubén Pacheco. The brand markets to consumers in the United Kingdom and other countries.

Quick facts

Web - cancel in your account

1. Open https://perfectbody.me and log in using your account credentials.
2. Go to Account or Subscriptions in settings.
3. Select Cancel subscription or follow the in-account cancellation flow.
4. If the option is not visible, email [email protected] with your account email, subscription id and a clear statement: "I request cancellation of my subscription immediately" and keep the sent email.
5. Keep any confirmation email from Perfect Body as proof.

iOS - cancel via Apple

1. Open Settings on your iPhone, tap your name, then Subscriptions.
2. Find Perfect Body and tap Cancel Subscription.
3. If you cannot see it, follow Apple's cancellation guide or contact Apple Support because App Store subscriptions are controlled by Apple.
4. Do not delete the app as deleting the app does not cancel the subscription.

Android - cancel via Google Play

1. Open Google Play Store, tap your profile icon, choose Payments and subscriptions, then Subscriptions.
2. Select Perfect Body and tap Cancel subscription.
3. If you cannot find the subscription, contact Google Play support because Google Play subscriptions are controlled by Google.

Email cancellation

1. Send an email to [email protected] from the address registered to the account.
2. Include your full name, account email, date of purchase and a clear statement: "Please cancel my subscription immediately".
3. Request a written confirmation and keep the support reply.

Post - registered letter

1. Write a cancellation letter including your full name, account email, date of purchase and statement: "I request cancellation of my Perfect Body subscription."
2. Send by registered post to: Perfect Body, Crown Way, CF14 3UZ Cardiff, United Kingdom.
3. Keep the registered post receipt and a copy of the letter as proof.

Moving abroad or change of country

If you move outside the countries where your subscription was sold, Perfect Body's public terms are not explicit about automatic termination. Provide proof of change of address such as a new utility bill or official residence document and send to [email protected]. Perfect Body's specific acceptance of moving as a reason is Not published by Perfect Body.

Applicable law: Consumer Contracts Regulations 2013 (cooling-off if purchase occurred online).

Price increase

If Perfect Body raises the subscription price during an ongoing commitment and you do not accept the change, request cancellation and a refund for future charges. Keep the original terms and the communication showing the price change. Under the Consumer Rights Act 2015, contract terms must be fair and transparent.

Applicable law: Consumer Rights Act 2015.

Death of the subscriber

To close an account after a subscriber's death, send a copy of the death certificate and proof of authority (executor or next of kin) to [email protected]. Perfect Body's public policy on death is Not published by Perfect Body; supply the documents and request account closure.

Applicable law: Not a specific statute listed; use contractual proof and contact support.

Legitimate ground - faulty or not as described

Perfect Body states refunds may be issued if the client proves the product is not as described or faulty. Provide detailed information and visual proof within 30 days of purchase to [email protected].

Required proof: screenshots, billing evidence, and description of the fault. Applicable law: Consumer Rights Act 2015.

End of commitment

If your plan has a fixed duration (monthly, 3 month, 6 month, annual), cancel before the renewal date to avoid automatic renewal. If bought via the website, cancel in-account or via [email protected]. If bought via Apple or Google Play, cancel through those stores.

Applicable law: Consumer Contracts Regulations 2013 for contract formation and renewal transparency.

Cooling-off (change of mind)

UK consumers have a 14-day cooling-off period for contracts concluded online, over the phone or away from business premises. If digital content has already been provided and you gave express consent for immediate access, the right to withdraw may be lost. To use the cooling-off, notify Perfect Body within 14 days and request a refund where applicable.

Applicable law: Consumer Contracts Regulations 2013.

Before cancelling: negotiate

Research shows no public record of standard retention discounts or targeted offers issued by Perfect Body. To ask for a retention offer, email [email protected] and request available discounts or pause options. Provide your account email, subscription id and a clear request: "Please offer any retention plan or discount to avoid cancellation." Keep any reply as proof. If you paid via Apple or Google Play, request options through their support channels because Perfect Body cannot modify those store-managed subscriptions.

What cancelling saves you

Example math using published Perfect Body prices:

Monthly 1 Month Plan: 12 x £14.99 = £179.88 per year.

Annual Plan: £65.99 per year.

Yearly saving if you switch from monthly to annual: £179.88 - £65.99 = £113.89 saved per year.

Additional published costs found in Perfect Body documentation: Personalized workout program in-app purchase £14.99 and Priority delivery £4.99.

Cheapest real alternative from competitors in research: Transform Elite monthly price listed at £49 per month; the cheapest competitor metric published is Transform Elite at £49/month. Annual comparison: Transform Elite annual £588; Perfect Body annual £65.99.

Consumer law that protects you in the UK

Services must be performed with reasonable care and skill under the Consumer Rights Act 2015. The 14-day cooling-off period for online and off-premises contracts is governed by the Consumer Contracts Regulations 2013. The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices.

How to escalate if you cannot cancel or receive a refund

1. Complain in writing to Perfect Body via [email protected] and keep copies of all communications.

2. If unresolved, get independent advice from Citizens Advice: Cancelling a service - Citizens Advice.

3. If you paid by credit card, consider a Section 75 claim with your card issuer for purchases between £100 and £30,000, or ask your bank for a chargeback for other card payments.

4. For formal guidance on cancelling goods or services, consult the UK government guidance: Cancelling goods or services - GOV.UK.

Confirm access and final billing

Keep the cancellation confirmation email or screenshot. Check your bank or card statement for any final charges and the date when access ends. If you cancelled during a free trial or within the 14-day cooling-off period, request a refund if eligible and follow the refund instructions in the refund policy.

Data and account deletion

If you want data removal, follow the account deletion help article: How do I delete my account. Keep any confirmation of data deletion. If you purchased through Apple or Google Play, your subscription record remains in those stores even after account deletion.

Re-activation

To re-activate, sign back into your Perfect Body account or re-subscribe via the website or the app store where you originally purchased. Check current prices before re-subscribing because prices can change.

Use the checklist below to cancel and protect yourself.

• Find the account email and subscription id for Perfect Body.
• Decide the correct cancellation channel: website account, Apple App Store, or Google Play.
• If cancelling via website, log in and cancel in Account > Subscriptions, or email [email protected] and request written confirmation.
• If cancelling via Apple, cancel in Settings > Subscriptions and keep the Apple confirmation.
• If cancelling via Google Play, cancel in Google Play subscriptions and keep the confirmation.
• Do not delete the app before cancelling the subscription.
• If you want a refund, gather screenshots, billing evidence and any proof of faults and email [email protected] within 30 days for product-not-as-described claims.
• If you paid by card and cannot resolve, contact your card issuer about chargeback or Section 75 where applicable.