Multivitamin
£28.95
/ mois
32 premium ingredients, Methylated B-vitamins, Adaptogens and antioxidants, BioPerine for absorption
32 premium ingredients
Methylated B-vitamins
Adaptogens and antioxidants
BioPerine for absorption
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel We Are Feel the easy way
We generate and send your cancellation letter to We Are Feel by registered mail
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Preview of your letter
PreviewSender
Recipient
We Are Feel
20-22 Wenlock Road
N1 7GU London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of We Are Feel agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the We Are Feel service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the We Are Feel service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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We Are Feel
How to cancel We Are Feel subscriptions in the UK (Trustpilot 4.7/5). Step-by-step portal instructions, rights, refunds and saving calculations.
https://wearefeel.com
London, United Kingdom
Beauty Cosmetics
Cancellation at a glance
| fastest method (name it + why) | Customer portal - immediate control and confirmation via your account on the website, as stated on the official cancellation page |
|---|---|
| effective delay | 0 days (cancellation processed immediately when actioned in the customer portal) |
| notice period | 0 days (cancel before the next billing date to prevent further orders) |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | 0 months (subscriptions can be cancelled at any time via the customer portal) |
| phone + hours | Not published by We Are Feel |
| postal address for registered letter | We Are Feel, 20-22 Wenlock Road, N1 7GU London, United Kingdom |
What is We Are Feel
Brand and offer
We Are Feel is the consumer brand run by Feel Holdings Ltd. The company sells nutritional supplements and wellness products aimed at hair, skin, nails and energy, with multiple subscription product lines such as multivitamins and collagen powders.
How subscriptions work
We Are Feel sells products both as one-off purchases and as recurring subscriptions. The company operates an online customer portal where subscribers manage deliveries and cancellations. The official customer portal and cancellation policy are described on the company site.
Company facts
| Legal name | Feel Holdings Ltd |
| Headquarters | London, United Kingdom |
| Founded | 2019 |
| Founder | Boris Hodakel |
| Employees | 70 |
| Support | [email protected] |
How to cancel We Are Feel
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Customer portal (web) | Log in to the account used to buy, go to subscriptions, select the subscription, choose cancel | 5-15 minutes | On-screen confirmation and email | Easy |
| iOS | Not supported for direct cancellation via Apple App Store according to company information - use web portal | 5-30 minutes (web) | On-screen confirmation and email | Easy |
| Android | Not supported for direct cancellation via Google Play according to company information - use web portal | 5-30 minutes (web) | On-screen confirmation and email | Easy |
| Email [email protected] stating your account email and request cancellation; company may require extra information | 1-5 days | Email reply (might request additional proof) | Medium | |
| Phone | Phone not publicly published; attempted phone cancellations may require additional account confirmation | Not published | Call log if available | Hard |
| Post (registered letter) | Send a signed cancellation request to the registration address; include order details and email | 5-14 days (postal delivery + processing) | Proof of postage and any reply | Medium |
Customer portal - web steps
- Open the website and go to the customer portal page.
- Log in using the email address you used to make the purchase.
- Open the "Subscriptions" or "My Subscriptions" area.
- Find the subscription you want to cancel and click "Cancel" or "Manage" then "Cancel".
- Confirm cancellation and keep the confirmation email or take a screenshot of the confirmation screen.
iOS / Android guidance
- If you subscribed via the website, open the customer portal in a browser on your device and follow web steps above.
- If you believe you subscribed through Apple or Google, check your App Store or Google Play subscriptions in your device settings; follow their cancellation flow if the charge appears there.
Email cancellation
- Send an email to [email protected] from the account used to purchase.
- Include order number, date of purchase and a clear cancellation statement.
- Keep the reply email and request written confirmation of the cancellation and the date it takes effect.
Post (registered letter)
- Prepare a signed letter with your full name, account email, order number and a cancellation request.
- Send by registered post to: We Are Feel, 20-22 Wenlock Road, N1 7GU London, United Kingdom.
- Keep the proof of posting and any reply.
Phone
- Phone number is not published by We Are Feel; if you have an inbound phone number from previous emails, use it and ask for a cancellation reference.
- Ask the agent to confirm the cancellation date and request an email confirmation.
Cancel by reason
Moving abroad or change of address
If you move and will no longer receive deliveries, cancel via the customer portal before the next billing date. Provide proof of relocation if the company requests it: a copy of a utility bill or new address confirmation. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
If the subscription price increases and you do not accept the new price, you may cancel immediately. Provide the email or notice that communicated the price increase as proof. Applicable law: Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Death of the subscriber
Immediate cancellation is allowed. Provide a copy of the death certificate and evidence that you are acting for the estate. The company may require documentation to process the request.
Legitimate ground recognised by We Are Feel
Research does not list a detailed set of accepted legitimate grounds. The company has accepted cancellation requests via the customer portal and via email with additional verification when attempted by other channels. If you rely on a specific ground, prepare supporting documents (invoices, medical certificate, proof of move). Applicable law: Consumer Rights Act 2015.
End of commitment or subscription term
Subscriptions have no published minimum commitment and can be cancelled at any time using the customer portal. Ensure cancellation is processed before the next billing date to prevent further charges. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Cooling-off (14 day right)
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14 calendar day cooling-off right for distance contracts. For goods, this runs from the day after delivery. If the trader fails to provide required cancellation information, the cooling-off period extends by up to 12 months. To exercise cooling-off, cancel via the portal or contact [email protected] and request a refund under the 14-day right. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Negotiate or save
Before you cancel: how to negotiate with We Are Feel
Reviews report that We Are Feel sometimes presents retention offers when subscribers try to cancel. You should log in to the customer portal and attempt cancellation; if an on-screen offer appears, evaluate it. If you contact [email protected] to cancel, ask in the same message whether there are discount or pause options. Example language: "Please cancel my subscription, and if you have any retention offers please state them in writing." Keep any written offer as proof.
What cancelling saves you - yearly calculations
Use your plan price to compute annual savings. Examples using published We Are Feel prices: Multivitamin £28.95 x 12 = £347.40 per year. Pro Collagen (Peach) £47.50 x 12 = £570.00 per year. Pro Creatine £44.00 x 12 = £528.00 per year. Pro Metabolic £63.95 x 12 = £767.40 per year.
Cheapest alternative example: Holland & Barrett Advanced Multi estimated at £9.99 per month gives £9.99 x 12 = £119.88 per year. Switching from We Are Feel Multivitamin to that alternative saves: £347.40 - £119.88 = £227.52 per year.
Legal protections and escalation
Key UK consumer laws
Your cancellation and refund rights are covered by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (14-day cooling-off right for distance contracts) and the Consumer Rights Act 2015 (services must be performed with reasonable care and skill; unfair contract terms are not binding).
Auto-renewal and the CMA
The Competition and Markets Authority (CMA) scrutinises hard-to-cancel subscriptions and unclear auto-renewal terms. If you believe We Are Feel used unclear tactics to place you on a subscription, include evidence (order confirmation, payment records) when you complain.
How to escalate
1) Complain to We Are Feel using the customer portal or [email protected]. 2) If unresolved, get guidance from Citizens Advice. 3) For card payments, consider Section 75 or a chargeback via your card issuer for qualifying transactions. 4) If the issue concerns regulated sectors, contact the relevant ombudsman. Keep all correspondence and dates.
What to do after cancelling We Are Feel
Check final billing
After cancellation, check your bank statement for any charges taken after your cancellation date. If a payment posts after a confirmed cancellation, contact [email protected] with your confirmation evidence.
Returns and refunds
We Are Feel states it does not offer returns or refunds for orders once dispatched. If an order was not cancelled before dispatch you must return the order for a refund to be processed. For statutory 14-day cooling-off refunds, request the refund and follow return instructions. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Account data and re-activation
Your account typically remains active after cancellation so you can re-activate later. If you want your data removed, contact [email protected] and request account deletion; the company must comply with data protection law subject to legal retention requirements.
Next steps and practical checklist
Use this checklist to stop further payments and document your cancellation.
- Log in to the customer portal with the email used to subscribe and cancel the subscription.
- Take a screenshot of the cancellation confirmation and save the confirmation email.
- Check the next billing date and ensure cancellation occurred before it to avoid another charge.
- If you cannot access the portal, email [email protected] with order number and cancellation request.
- If you are within 14 days of purchase and want a refund, explicitly state you are exercising your 14-day cooling-off right.
- For postal cancellation, send a signed registered letter to We Are Feel, 20-22 Wenlock Road, N1 7GU London, United Kingdom and keep proof of postage.
- If unwanted charges continue, contact your card issuer for chargeback or Section 75 if applicable.
Plans
Pro Collagen (Peach)
£47.50
/ mois
30 servings
30 servings
Pro Creatine
£44.00
/ mois
Strength and performance supplement
Strength and performance supplement
Pro Metabolic
£63.95
/ mois
Metabolic support formula
Metabolic support formula
No commitment. Billoff helps you cancel or adjust your We Are Feel subscription without hunting down every detail alone.
Pros & cons
Pros
High customer Trustpilot rating: 4.7/5
Products contain premium ingredients like methylated B-vitamins and proprietary absorption enhancers
Subscriptions can be cancelled at any time via the customer portal (no minimum commitment)
Cons
Company states no refunds for orders once dispatched
Some customers report being placed on a subscription unintentionally and difficulty cancelling via non-portal channels
Phone number and dedicated cancellation phone hours are not publicly disclosed
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Ritual
£28.00
/ mois
Ritual focuses on simpler vitamin formulations and transparent ingredient lists
Hairburst
£24.99
/ mois
Hairburst is hair-focused with chewable vitamins
Holland & Barrett (own-brand multivitamin)
£9.99
/ mois
High street retailer alternative with lower price point
Countries where We Are Feel is available
We Are Feel is available in many countries. Here are several frequently cited markets:
United KingdomAvailable internationally via the We Are Feel website for other regions
Subscription & cancellation
What you should know about We Are Feel subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your We Are Feel subscription, whichever payment method you use.
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