Monthly Subscription
£14.99
/ mois
Full access to workouts, meal planner, recipes, progress tracking, community and live challenges.
Full access to workouts
meal planner
recipes
progress tracking
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Body Coach the easy way
We generate and send your cancellation letter to Body Coach by registered mail
- No printing required
- Tracked electronic delivery
- Ready in 2 minutes
Preview of your letter
PreviewSender
Recipient
Body Coach
Crown Way
CF14 3UZ Cardiff United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Body Coach agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Body Coach service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Body Coach service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Body Coach
Step-by-step guide to cancel The Body Coach app in the UK, manage refunds, and understand your rights. Rated 4.5/5 on Google Play.
https://www.thebodycoach.com
Cardiff, United Kingdom
Diet Nutrition
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method | Web customer billing portal (Stripe) - immediate cancellation in the portal and instant confirmation email |
| Effective delay | Immediate upon cancellation in the billing portal or store subscription management |
| Notice period | Cancel at least 24 hours before the end of the current period to avoid renewal |
| Cancellation fee | 0 |
| Minimum commitment | Monthly: 0 months. Annual plan: 12 months when billed annually at £89.99 |
| Phone + hours | Not published by Body Coach |
| Postal address for registered letter | Body Coach, Crown Way, CF14 3UZ Cardiff, United Kingdom |
What is Body Coach
Overview
The Body Coach app is a subscription service providing workouts, meal planners, recipes, progress tracking and community challenges created by Joe Wicks and maintained by THE BODY COACH ONLINE NUTRITION LIMITED.
Who it is for
Target users include beginners through experienced exercisers who want guided workouts, diet plans and recipe libraries on mobile devices.
How access works
Access is delivered through the mobile app and a web billing portal. Subscriptions auto-renew and can be managed via the Apple App Store, Google Play Store or the Stripe customer portal when purchased on the web.
| Fact | Value |
|---|---|
| Website | thebodycoach.com |
| Founded | 2014 |
| CEO | Nikki Wicks |
| Employees | ~31 |
How to cancel Body Coach
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (Stripe customer portal) | Log into billing portal via email link or app Profile > Billing > Manage Subscription; verify and cancel | Immediate | Confirmation email from stripe.com | Easy |
| iOS - Apple App Store | Settings > your name > Subscriptions > The Body Coach > Cancel Subscription | Immediate in App Store | Apple subscription cancelled screen or App Store receipt | Easy |
| Android - Google Play | Open Google Play > Profile icon > Payments & subscriptions > Subscriptions > The Body Coach > Cancel | Immediate in Google Play | Google Play cancellation confirmation | Easy |
| Email / Support ticket | Contact [email protected] or raise a ticket in-app with account email and request cancellation | Usually within 1-5 working days for support reply | Support reply email | Medium |
| Postal letter | Send a registered letter to the postal address requesting cancellation and include account email | Allows postal transit - 5-10 working days processing | Royal Mail registered delivery receipt and any reply | Hard |
| Phone | Not publicly published - request support email confirmation instead | Not published by Body Coach | Not published by Body Coach | Hard |
Web - Stripe customer portal (recommended)
- Open any billing email from stripe.com or go to Profile > Billing in the app and tap Manage Subscription.
- Enter the email used to subscribe and click the verification link sent to your inbox.
- In the Customer Portal choose Cancel subscription and confirm the cancellation.
- Save the confirmation email from stripe.com as proof.
iOS - Cancel via Apple
- Open Settings on your Apple device and tap your name.
- Tap Subscriptions, find The Body Coach app and tap Cancel Subscription.
- If you see an expiration message in red, the subscription is already cancelled.
- Do not rely on uninstalling the app to cancel the subscription; uninstalling does not cancel it.
Android - Cancel via Google Play
- Open the Google Play Store app and tap your profile icon in the top right.
- Tap Payments & subscriptions then Subscriptions, select The Body Coach and tap Cancel Subscription.
- Do not rely on uninstalling the app to cancel the subscription; uninstalling does not cancel it.
Email / In-app support
- Open the app and raise a support ticket or email [email protected] from the email linked to your subscription.
- Include your account email, date of charge and reason for cancellation to speed processing.
- Keep any reply email as proof of cancellation.
Post - Registered letter
- Write a letter including your full name, account email, date of first payment and a clear statement: "I wish to cancel my subscription to The Body Coach."
- Send by registered post to Body Coach, Crown Way, CF14 3UZ Cardiff, United Kingdom and keep the Royal Mail proof of posting.
- Allow time for processing and request a written confirmation by email.
Cancel by reason
Moving abroad
Rule and proof: If you are permanently moving country and the app is no longer available to you, request cancellation by emailing [email protected] and provide proof of move such as a dated utility bill or government document. The company will follow its internal support process for account closure.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts.
Price increase
Rule and proof: If Body Coach increases a subscription price mid-contract, you have the right to cancel the contract if the increase is not agreed. Send the notice by email quoting the price change and request cancellation. Include a screenshot or copy of the notification of price change.
Applicable law: Consumer Rights Act 2015 - services must be performed with reasonable care and skill; and the Consumer Contracts Regulations 2013 for terms that change charges.
Death of subscriber
Rule and proof: Submit a copy of the death certificate and the deceased account email to [email protected] to request account closure and cancellation. The operator will follow data protection and account closure procedures.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Legitimate grounds accepted by Body Coach (refunds and cancellations)
From available guidance: Refunds for purchases within the last 14 days may be eligible when requested. For Apple App Store and Google Play purchases, refunds must be requested through the respective store procedures. For Web/Stripe purchases contact [email protected] or the in-app support ticket. Proof required: account email, date of charge and reason for refund request. Processing time for Stripe refunds is typically within 5 working days.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
End of commitment and cooling-off
Rule and proof: For subscriptions bought online, you have a 14-day cooling-off period for services under the Consumer Contracts Regulations 2013. If you gave express consent for service to start within the 14-day period and acknowledged loss of the right to cancel, the right to cancel may be lost. To claim cancellation under the cooling-off period, provide the date of contract and request cancellation in writing or via the customer portal.
Applicable law: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See legislation.gov.uk.
Negotiate or save
Before cancelling: negotiate
Retention offers: Research does not report a standard retention discount or freeze option publicly available from Body Coach. To request a retention offer, contact [email protected] or raise an in-app support ticket and ask for alternatives such as a temporary freeze, a discounted annual price or account migration. Provide your subscription email, current plan and desired outcome.
What cancelling will save you
Compute yearly cost and savings:
Monthly plan cost: £14.99. Annual cost if kept monthly for 12 months: 14.99 x 12 = £179.88 per year.
Annual plan cost: £89.99 per year. Savings when choosing annual over monthly: 179.88 - 89.99 = £89.89 per year.
Occasional discount examples from public sources: summer offers have reduced annual plans to £59.99 or £69.99; if you cancel a monthly subscription you stop paying £14.99 per month immediately.
Cheapest real alternative from researched competitors: WeightWatchers at £10 per month equals 10 x 12 = £120 per year. Switching from monthly Body Coach to WeightWatchers monthly saves 179.88 - 120 = £59.88 per year.
Legal protections and escalation
Key UK consumer law
The main laws protecting UK consumers for online subscriptions are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. These set out the 14-day cooling-off period and the requirement that services be performed with reasonable care and skill.
Cooling-off and refunds
Under the Consumer Contracts Regulations 2013 you have 14 days to cancel a distance contract for services. If you asked for the service to start during the 14-day period and acknowledged the loss of cancellation rights, the right to cancel may end. For the official text see legislation.gov.uk.
Escalation steps
1) Complain to Body Coach via [email protected] or in-app support. 2) If unresolved, get advice from Citizens Advice: Citizens Advice - cancelling a membership. 3) For card payments, consider Section 75 or a chargeback with your card issuer for qualifying transactions. 4) If problems suggest unfair practices (for example hard-to-cancel auto-renewals), you can report to the Competition and Markets Authority or seek legal advice.
What to do after cancelling Body Coach
Check billing and confirmation
Keep the cancellation confirmation email or screenshot from the billing portal. Verify your bank or card to ensure no further renewals are taken after the confirmed cancellation date.
Access and data
Cancelling a subscription usually ends paid access at the end of the paid period. Request a copy of your personal data or ask for account deletion by emailing [email protected]. Keep a copy of any replies.
Re-activation
To re-subscribe, install or open the app and choose the desired plan. If you previously had an annual offer that has expired, the same discount may not be available on re-activation.
Next steps and practical checklist
Follow this checklist to cancel cleanly and protect your consumer rights.
- Find the subscription email you used to sign up.
- If you subscribed on the web, go to the billing email link or Profile > Billing in the app and cancel via the Stripe customer portal.
- If you subscribed via Apple, cancel in Settings > your name > Subscriptions.
- If you subscribed via Google Play, cancel in Google Play > Subscriptions.
- Save the confirmation email or screenshot proving cancellation.
- Check your bank statement the next billing date to ensure no renewal charge appears.
- If you want a refund, request it through the platform you used to pay: Apple, Google or contact [email protected] for Stripe purchases.
Plans
Annual Subscription
£7.50 (equivalent)
/ mois
Full access to workouts, meal planner, recipes, progress tracking, community and live challenges. Paid yearly.
Full access to workouts
meal planner
recipes
progress tracking
No commitment. Billoff helps you cancel or adjust your Body Coach subscription without hunting down every detail alone.
Pros & cons
Pros
Large content library with new recipes and workouts added regularly.
Meal planner and progress tracking included in the subscription.
Community features and live challenges increase motivation.
Cons
Some users report the app is hard to navigate and that advertised workouts are difficult to find.
Annual subscribers have reported inability to reset to the start of a program after a long break.
No publicly published phone support number for immediate contact.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
The Fast 800
£26
/ mois
Focuses on intermittent fasting and a Mediterranean-style diet.
WeightWatchers
£10
/ mois
Utilizes a points-based system for food tracking and offers various plans including GLP-1 companion.
Countries where Body Coach is available
Body Coach is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Body Coach subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Body Coach subscription, whichever payment method you use.
Manage your Body Coach subscription
Cancel, adjust, or compare options in a few clicks.