Cancel Calmify Drink the easy way

Product overview

Calmify Drink markets a powdered anti-stress beverage blend sold in packs of servings and via subscription. Packs are promoted with multiple "buy X get X free" bundle offers and subscription options. The brand positions the product as supporting stress relief, sleep and mood without jitters.

How it is sold

Calmify sells individual packs and multi-pack promotional bundles on its website and offers a subscription option. Individual promotional pricing on the website includes offers such as Buy 1 Get 1 Free and multi-pack bundles at fixed prices.

Company facts

Official product pages: Sub Liquid Anti Stress and Ed Liquid Anti Stress.

Web (website / account)

1. Go to calmifydrink.com and log in to your account if you have one.
2. Open the Contact Us or Account > Subscriptions page. If an online cancel option is visible, follow the on-screen cancellation steps.
3. Save any confirmation shown and check for a confirmation email.
4. If no online cancel option is visible, send an email to [email protected] with your order number and request to cancel future shipments.

iOS

1. If you subscribed via an iOS in-app purchase, open the App Store > your Apple ID > Subscriptions and cancel there.
2. If billed by Calmify directly (website), use the website Contact or email [email protected] and provide your order number.

Android

1. If you subscribed via Google Play, open Google Play Store > Menu > Subscriptions and cancel there.
2. If billed by Calmify directly (website), send an email to [email protected] with your order details.

Phone

1. Calmify does not publish a phone number. Use email or web contact for cancellation.
2. If you find a phone contact via third party, verify it on the official Contact page before sharing payment data.

Email

1. Email [email protected] with the subject line "Cancel subscription - order [your order number]".
2. Include full name, order number and the delivery address on the order.
3. Keep the outgoing email and save any reply as proof. If no reply within 7 days, send a registered letter.

Post (registered letter)

1. Prepare a dated letter stating you cancel the subscription and include order number and contact details.
2. Send by recorded delivery to Calmify Drink, 71-75 Shelton Street, WC2H 9JQ London, United Kingdom.
3. Keep proof of postage and the delivery receipt as legal evidence.

Moving / change of address

If you move and want to stop deliveries, send a cancellation request to [email protected] with proof of new address such as a utility bill or tenancy agreement. Calmify Drink does not publish a specific relocation policy; cancellation will follow the same process as standard subscription cancellation.

Applicable law: Consumer Contracts Regulations 2013 for distance contracts when combined with the general rights under Consumer Rights Act 2015.

Price increase

If Calmify increases the subscription price, check the original subscription terms on their subscription policy. If the increase was not disclosed or you did not consent, you may cancel and seek a refund for prepaid periods not received. Keep the pre-increase terms as evidence.

Applicable law: Consumer Rights Act 2015 and guidance from the Competition and Markets Authority on fair contract changes.

Death of the subscriber

Calmify Drink does not publish instructions for cancelling in the event of the subscriber's death. To cancel, email [email protected] and attach a copy of the death certificate and proof of authority (executor or next of kin). If Calmify refuses, raise a complaint and consider contacting Citizens Advice for next steps.

Applicable law: Consumer Rights Act 2015 for contract fairness; Citizens Advice guidance for practical support.

Legitimate ground accepted by Calmify Drink

Calmify publishes a returns policy: returns are accepted within 30 days from receipt if products are unused and in original packaging with proof of purchase. For subscription cancellations they instruct customers to email [email protected]. Calmify does not publish additional specific legitimate grounds beyond standard returns and cancellation requests.

Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

End of commitment

If your subscription had a minimum committed period, Calmify does not publicly list a minimum commitment. Request confirmation of any minimum term in writing from [email protected]. If a minimum term exists, the trader must have disclosed it before purchase under Consumer Contracts Regulations 2013.

Applicable law: Consumer Contracts Regulations 2013 - mandatory pre-contract information requirements.

Cooling-off (14 day right)

For online purchases you have a 14 day cooling-off period under the Consumer Contracts Regulations 2013. The period starts when you receive the goods. To cancel under cooling-off, notify Calmify within 14 days and return unused products in original packaging. Calmify's refund policy states refunds are processed within 10 business days after inspection.

Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: how to negotiate

Calmify does not publish standard retention discounts or offers. Trustpilot reviews show mixed outcomes: some customers report receiving refunds after contacting support (example: "They helped me cancel my subscription since I only wanted a one-time purchase. Really great customer service. Thank you so much!" - Trustpilot) while other customers report long delays. When you contact support, request a one-time cancellation confirmation and ask whether a partial refund for the most recent charge is possible. Provide order number, date, and reason. Keep written replies as proof.

What cancelling saves you - yearly cost comparison

Use the actual Calmify prices published on the site to compute annual cost if you were billed monthly via a subscription model estimate. Calmify pack prices published: Buy 1 Get 1 Free pack - £29.00, Buy 2 Get 2 Free - £45.00, Buy 3 Get 3 Free - £60.00. Subscription monthly estimates reported are £25 to £35 for a Starter Plan, £45 to £60 for a Standard Plan, and £75 to £95 for a Premium Plan. Annualised figures published: Starter £300 to £420, Standard £540 to £720, Premium £900 to £1,140.

Example calculations:

• Starter estimate low end: £25 x 12 = £300 per year.
• Starter estimate high end: £35 x 12 = £420 per year.
• Standard estimate low end: £45 x 12 = £540 per year.
• Standard estimate high end: £60 x 12 = £720 per year.

Cheapest real alternative from the research: vybey at £29.99 per month which equals £29.99 x 12 = £359.88 per year. Compare: Starter low £300 per year is cheaper than vybey at £359.88; Starter high £420 is more expensive.

Key UK consumer laws

The main protections for UK consumers are the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prohibits unfair contract terms. The Consumer Contracts Regulations 2013 provide a 14 day cooling-off period for distance contracts.

Auto-renewal and hard-to-cancel subscriptions

The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair practices. If Calmify's cancellation process is significantly harder than signup, you can complain to Citizens Advice for help and to the CMA if there is evidence of a broad unfair practice.

Escalation steps

1) Complain to Calmify first, in writing, to [email protected] and keep copies. 2) If unresolved, contact Citizens Advice for step-by-step support: Citizens Advice - cancelling a service. 3) If payment was by credit card and over £100, consider a Section 75 claim through your card issuer. 4) Consider a bank chargeback for debit card transactions if the merchant will not refund.

Check final billing and refunds

After cancellation, check bank statements for refunds and for any further charges. Calmify's refund policy states that refunds are processed within 10 business days after a returned product is inspected. If you were charged after cancellation, gather your cancellation confirmation and contact your card issuer for a dispute.

Data and account access

Ask Calmify to confirm the cancellation in writing and request deletion of your personal data if you wish. Use the website Contact page or support email to request account deletion. Keep evidence of the request and any reply.

Re-activation

If you want to restart Calmify later, you will need to create an account or re-subscribe on the website. There is no public re-activation special offer published.

Follow this checklist to cancel and protect yourself.

• Find your order number and payment method.
• Email [email protected] with subject "Cancel subscription - order [number]" and keep the sent email.
• If you prefer postal evidence, send a recorded delivery letter to 71-75 Shelton Street, WC2H 9JQ London and retain the receipt.
• Save any reply from Calmify as proof of cancellation.
• If you return goods under the 30 day policy, follow Calmify's return instructions and get authorisation before returning items.
• Monitor your bank or card statement for refunds; note Calmify states refunds are applied within 10 business days after inspection.
• If you are billed again after cancellation and Calmify does not resolve, contact your card issuer for Section 75 or chargeback options if applicable.