Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
We generate and send your cancellation letter to MyFitnessPal by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of MyFitnessPal agreement
Step-by-step UK guide to cancel MyFitnessPal Premium. Learn fastest methods, refunds, rights under UK law and exact steps for web, iOS and Android.
| fastest method (name it + why) | Web - Settings > Subscription Settings. Auto-renewal toggle stops immediately and shows on-screen confirmation. |
| effective delay | Immediate stop of auto-renewal; Premium features remain until the end of the current paid period. |
| notice period | Cancel at least 24 hours before renewal to avoid a charge. |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | 0 |
| phone + hours | Not published by MyFitnessPal |
| postal address for registered letter | MyFitnessPal, 500 3rd Street, Suite 510, 94107 San Francisco, USA |
MyFitnessPal is a diet and nutrition tracker that helps users log food and exercise, track calories and macronutrients, and monitor progress toward weight and fitness goals.
The Free plan offers basic food and fitness tracking, goal and progress tracking, device syncing and a food database with barcode scanning. Premium adds faster logging, ad-free use, expanded nutrient dashboards and meal planning tools.
Users who want structured calorie and nutrient tracking, syncing with wearables and a large food database typically choose MyFitnessPal.
| Founded | 2005 |
| Headquarters | Austin, United States |
| CEO | Mike Fisher |
| Parent company | Francisco Partners Management, L.P |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (myfitnesspal.com) | Login > Settings > Subscription Settings > Toggle Auto-Renewal Off | 2-5 minutes | On-screen confirmation / account subscription status | Easy |
| iOS (App Store) | Open iPhone Settings > Your Name > Subscriptions > Select MyFitnessPal > Cancel Subscription | 3-7 minutes | Apple email receipt / App Store subscriptions screen | Easy |
| Android (Google Play) | Open Play Store > Profile > Payments and subscriptions > Subscriptions > Select MyFitnessPal > Cancel | 3-7 minutes | Google Play confirmation email / Play Store subscriptions screen | Easy |
| Phone | Not published - contact support channels listed in app or website | Not published | Not published | Hard |
| Email [email protected] requesting cancellation and include proof of purchase | 24-72 hours response time likely | Support reply email | Medium | |
| Post (registered letter) | Send a signed cancellation letter to the corporate postal address with proof of purchase | Allow postal transit + processing - 7-14 days | Proof of delivery | Medium |
If you move out of the country and a specific regional service is not available, contact support with proof of address change such as a utility bill or tenancy agreement. MyFitnessPal must process cancellation requests using the platform where you paid; include proof of purchase and your new address.
Applicable law: Consumer Contracts Regulations 2013 for online contracts where relevant.
If MyFitnessPal raises the price mid-contract you may cancel on the basis of unilateral price change if it breaches your contract terms. Provide the notification of the increase and request cancellation and refund for the unused period. Keep the price increase notice as proof.
Applicable law: The Consumer Rights Act 2015 concerning unfair contract terms.
To cancel a subscription after the account holder dies, contact MyFitnessPal support and provide a death certificate and proof of relation or authority to manage the estate. Platform purchases (App Store / Play Store) may require contacting Apple or Google directly for refunds.
Applicable law: not specifically codified here but use trader communications and proof documentation.
If the app consistently crashes, features do not work or the service is not fit for purpose, you can seek a remedy and refund under the Consumer Rights Act 2015. Provide screenshots, logs and dates showing the failure and ask for cancellation with refund.
Applicable law: Consumer Rights Act 2015.
There is no minimum commitment required by MyFitnessPal. Cancel auto-renewal any time before the next charge. Cancellation must be made using the same platform you used to subscribe.
Applicable law: Consumer Contracts Regulations 2013 and platform rules.
Under the Consumer Contracts Regulations 2013, UK consumers have a 14-day right to change their mind and obtain a full refund for digital services bought online, unless they expressly consent to immediate performance and begin using premium features. If you started a premium trial and used premium features during the 14 days, the right to a full refund is waived. To use the cooling-off, provide order confirmation and request a refund within 14 days.
Applicable law: Consumer Contracts Regulations 2013.
Research shows no reported standard retention coupons or guaranteed discounts from MyFitnessPal in public sources. If you want to request a retention offer, contact support via the in-app help or email [email protected] and ask politely for account retention options or a discounted rate for one year. Example script: 'I want to Cancel - I subscribed on [date], my email is [email]. Before I cancel, are there any discounted renewal offers or a pro-rated option you can provide?' Keep any written offer as proof.
Premium monthly: £15.99 x 12 = £191.88 per year.
Premium annual: £79.99 per year. Savings switching from monthly to annual: £191.88 - £79.99 = £111.89 per year.
Premium+ monthly: £19.99 x 12 = £239.88 per year.
Premium+ annual: £79.99 per year. Savings switching from Premium+ monthly to annual: £239.88 - £79.99 = £159.89 per year.
Cheapest competitor from our research: NutraSafe at £3.99 monthly or £34.99 annual. Annual saving vs MyFitnessPal Premium annual: £79.99 - £34.99 = £45.00 per year. Annual saving vs MyFitnessPal Premium monthly spend: £191.88 - £34.99 = £156.89 per year.
Key laws include the Consumer Contracts Regulations 2013 (14-day cooling-off period for online purchases), the Consumer Rights Act 2015 (digital content must be of satisfactory quality and fit for purpose), and the Digital Markets, Competition and Consumers Act 2024 (requirements for end of contract notice and refunds on termination). Citizens Advice is the primary regulator contact point for consumer guidance in the UK.
The Consumer Contracts Regulations 2013 provide a 14-day right to change your mind and request a full refund for online digital services unless you consent to immediate performance or have started using premium features. Under the Consumer Rights Act 2015, persistent faults may entitle you to a refund or other remedies. The Digital Markets, Competition and Consumers Act 2024 requires traders to provide an end of contract notice and refund overpayment on cancellation.
Step 1: Complain to MyFitnessPal support and supply proof (screenshots, receipts, email confirmations).
Step 2: If unresolved, contact Citizens Advice for guidance and complaint escalation.
Step 3: Use payment remedies: for card payments, consider a chargeback via your bank or a Section 75 claim if the card purchase meets eligibility rules. The CMA treats hard-to-cancel subscriptions as unfair; include this in your complaint if cancellation was made difficult.
After you cancel auto-renewal, Premium features remain available until the end of the current paid period. You will not be charged again if cancellation was successful. Keep screenshots or confirmation emails that show the subscription status set to non-renewing.
Deleting the MyFitnessPal app or deleting your account does not automatically cancel subscriptions purchased through Apple or Google. If you want to delete your account after cancelling, export any data you want to keep first. To request data removal, follow account deletion in app settings and retain proof of cancellation.
If you are charged after sending a cancellation letter, use proof of delivery to ask for a refund and escalate to your card issuer for a chargeback if needed. To re-activate Premium later, sign in and subscribe again via the platform you prefer.
Follow this checklist to cancel cleanly and protect your rights.
£0
/ mois
Basic food and fitness tracking, goal and progress tracking, app/device syncing, nutrition insights, access to food database, barcode scanner, basic calorie tracking, ads.
£15.99
/ mois
Faster logging, ad-free experience, custom calorie and macro goals, intermittent fasting tracking, priority support, expanded nutrient dashboard, meal planning.
£6.67
/ mois
All Premium features billed annually at £79.99.
£19.99
/ mois
All Premium features plus personalized meal plans, smart meal tracking tools and integrated grocery features in supported countries.
£6.67
/ mois
Premium+ billed annually at £79.99 with meal planning and additional content.
No commitment. Billoff helps you cancel or adjust your MyFitnessPal subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£6.99
/ mois
Developed by NHS dietitians, focuses on visual portion sizes and UK food data.
£3.99
/ mois
Scores vitamins, minerals and reads food additives against UK NRVs.
MyFitnessPal is available in many countries. Here are several frequently cited markets:
What you should know about MyFitnessPal subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your MyFitnessPal subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.