Cancel Wild Nutrition the easy way

Overview

Wild Nutrition is a UK-based supplement company specialising in 'Food-Grown' vitamins and targeted nutrition formulas for fertility, pregnancy, menopause, immune health and daily wellbeing. The brand sells one-time orders and recurring monthly subscriptions with a subscription discount and nutritionist support for subscribers.

Core products and model

Wild Nutrition sells single supplements and multis as one-off purchases or as a monthly subscription. Subscriptions typically save 20% each month and include benefits such as free UK delivery on subscription orders and consultation time for subscribers.

Company facts

Web - cancel from your account

1. Go to your Wild Nutrition account at wildnutrition.com.
2. Sign in with your credentials and open Subscriptions or Orders.
3. Select the subscription you want to pause or cancel.
4. Choose Pause, Skip or Cancel and confirm the action on-screen.
5. Keep the on-screen confirmation or screenshot as proof.

iOS - Apple devices

1. Wild Nutrition does not publish a dedicated iOS app for subscription management on their official pages; use the website account at wildnutrition.com instead.
2. If you subscribed via an app store purchase, follow Apple subscription management through Settings on your device. Wild Nutrition support can confirm purchases.

Android

1. Wild Nutrition does not publish a dedicated Android app for subscription management; use the website account at wildnutrition.com.
2. If the subscription originated via Google Play, manage subscriptions in your Google Play account and notify Wild Nutrition support by email.

Phone

1. Call +44 (0)1273 477898 Monday to Friday 09:00-17:00 GMT.
2. State your full name, order number and intent to cancel.
3. Request an email confirmation of the cancellation and a case or reference number.
4. Note the agent name and time of call as backup proof.

Email

1. Send a clear written cancellation request to [email protected] or [email protected] with your order number and account email.
2. Keep the sent email and await reply. Processing can take up to 3 business days.
3. If you do not receive confirmation, follow up or use Recorded Delivery.

Post (registered letter)

1. Write and sign a cancellation letter with your full name, order number, account email and clear instruction to cancel future deliveries.
2. Send by Royal Mail Recorded Delivery to Wild Nutrition, North Street, BN7 2PE Lewes, United Kingdom.
3. Keep the Recorded Delivery receipt and delivery confirmation as proof.

Cooling-off period (change mind within 14 days)

Rule: For one-time purchases and first subscription orders, you have a 14 day cancellation right from the day you receive the products or from the day you receive confirmation of dispatch for goods. Wild Nutrition confirms this right on their terms and conditions.

Required proof documents: order number, delivery date, proof of original receipt and a written cancellation request by email or post.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - legislation.gov.uk/uksi/2013/3134/2026-01-01.

Faulty or mis-described goods

Rule: If a product is faulty or not as described Wild Nutrition will refund the full price of the defective product, applicable delivery charges and reasonable return costs.

Required proof documents: photos of the fault, order number, date of delivery and correspondence requesting a refund. Keep the product and packaging.

Applicable law: Consumer Rights Act 2015.

Price increase

Rule: Wild Nutrition does not publish a specific policy for unilateral price increases in their public terms. UK consumer law protects against unfair contract terms and requires transparent notice for changes that affect consumers. If a price change is not properly communicated you can complain to Citizens Advice or Trading Standards.

Required proof documents: copies of communications showing the increase and your original subscription terms.

Applicable law: Consumer Rights Act 2015.

Death of subscriber

Rule: Wild Nutrition does not publish a specialist death-of-subscriber procedure in public pages. To cancel for this reason contact Wild Nutrition support by email or post and provide proof of the death if required by the company.

Required proof documents: death certificate or executor contact details and the subscription account reference.

Applicable law: Consumer Contracts Regulations 2013 and general contract law principles.

Legitimate grounds accepted by Wild Nutrition

Rule: From Wild Nutrition terms the clear grounds they accept in writing are faulty or mis-described goods and the 14 day cooling-off cancellation for first orders. Other legitimate grounds are handled case by case via support.

Required proof documents: as above for faults or cooling-off.

Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

End of commitment

Rule: Subscriptions are billed monthly and Wild Nutrition allows changes or cancellations at any time via account login. There is no fixed minimum contract length published.

Required proof documents: account login confirmation or email cancellation. No statute citation required beyond Consumer Contracts Regulations 2013 for online contracts.

Before you cancel: negotiate

Retention offers: Wild Nutrition publicly advertises subscription benefits such as 20% off ongoing subscriptions and the new customer 50% off for the first three months. No public record was found of additional bespoke retention discounts available on cancellation.

How to ask: contact support by email at [email protected] or call +44 (0)1273 477898 and request an account review or reduced frequency to lower monthly spend. Ask for two things: confirmation of the monthly price after promotional period and any available pause options. Keep written confirmation of any offer.

What cancelling saves - real numbers

Compute yearly spending for common plans using published prices.

Magnesium subscription: £20.00 x 12 = £240.00 per year.

Food-Grown Pregnancy + New Mother Multi: £42.80 x 12 = £513.60 per year.

Food-Grown Immune Support: £37.60 x 12 = £451.20 per year.

Women’s Fertility Duo subscription: £63.20 x 12 = £758.40 per year.

New customer example (Magnesium) first year: 50% off first three months then 20% off thereafter. Calculation: £12.50 x 3 = £37.50 for months 1-3. Months 4-12 at £20.00 = £180.00. Total first year = £37.50 + £180.00 = £217.50. Saving versus paying full price year-round (£240.00) = £22.50 in year 1.

Cheapest alternative example: Known Nutrition sells personalised monthly packs; public pricing is not published on the verified page list. For clear price comparisons use the Wild Nutrition published rates above when planning savings.

Key UK consumer laws

The main laws that protect you are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Consumer Contracts Regulations give a 14 day cooling-off right for most online purchases. See the official text at legislation.gov.uk/uksi/2013/3134/2026-01-01.

Auto-renewal and unfair terms

The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair. If Wild Nutrition refuses an obvious cancellation, escalate to Citizens Advice and Trading Standards. For card payments you can consider your card issuer's chargeback or Section 75 for qualifying transactions.

How to escalate

1. Complain in writing to Wild Nutrition support by email to [email protected] or via postal letter to their address.

2. If unresolved, contact Citizens Advice or your local Trading Standards office with evidence.

3. For payment disputes use your bank's chargeback process or Section 75 where applicable.

Check refunds and returns

Refunds for cancelled orders under the 14 day cooling-off period are processed within 14 calendar days of the day Wild Nutrition receives the products back. If you cancelled before dispatch and the order was not processed, there will be no charge where cancellation is accepted. If an order was already processed for dispatch a refund will not be issued for that order.

Return shipping and hygiene rules

If you are returning products because you cancelled under the cooling-off right you must return the goods within 14 days of notifying Wild Nutrition. You are generally responsible for return postage costs unless the items are faulty or mis-described. Wild Nutrition will not accept returns if tamper-evident seals are broken for hygiene reasons.

Account and data

After cancellation, keep the final confirmation email and bank statement showing the refund. To reactivate a subscription log into your account and resubscribe or contact support for reactivation options.

Follow this checklist to cancel and secure your refund or proof.

• Gather order number, account email and payment date.
• Decide cancellation channel - account login is fastest.
• If using phone, call +44 (0)1273 477898 Mon-Fri 09:00-17:00 and request email confirmation.
• If you prefer written proof send a cancellation email to [email protected] and [email protected] and keep the sent message.
• If using post, send a signed Recorded Delivery letter to Wild Nutrition, North Street, BN7 2PE Lewes, United Kingdom and keep the receipt.
• If returning goods, send them within 14 days of notifying cancellation and keep tracking details.
• Monitor your card for any refunds within 14 calendar days of Wild Nutrition receiving the goods back.