Prime Member (monthly)
£6.99
/ mois
Unlimited access to over 10,000 kids movies, TV shows & books, parental controls, supports up to four kids across multiple devices.
Unlimited access to over 10
000 kids movies
TV shows & books
parental controls
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Amazon Kids the easy way
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Recipient
Amazon Kids
60 Holborn Viaduct
EC1A 2FD LONDON United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Amazon Kids agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Amazon Kids service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Amazon Kids service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Amazon Kids
Step-by-step UK guide to cancel Amazon Kids+ in 2026, refunds, rights and cheapest alternatives. Includes exact steps and prices.
https://www.amazon.co.uk
LONDON, United Kingdom
Education Tutoring
Cancellation at a glance
| Fastest method | Parent Dashboard (web) - cancellation available immediately on the Parent Dashboard web; the mobile Parent Dashboard app cannot cancel |
|---|---|
| Effective delay | Immediate upon confirmation (web) |
| Notice period | 0 days |
| Cancellation fee | £0 |
| Minimum commitment | Monthly: 0 months; Annual: 12 months (annual plan lasts 1 year) |
| Phone + hours | Not published by Amazon Kids |
| Postal address for registered letter | Amazon Kids, 60 Holborn Viaduct, EC1A 2FD LONDON, United Kingdom |
What is Amazon Kids
Overview
Amazon Kids is a subscription service that provides curated videos, books, games and educational content for children aged 3 to 12. Access is available on compatible Amazon devices and apps and includes parental controls and profiles for up to four children.
Key features
Features include unlimited access to over 10,000 kids movies, TV shows and books, educational videos and content from trusted brands, parental controls, timed usage limits and support across multiple devices.
Company facts
| Legal name | AMAZON.COM KIDS, INC. |
|---|---|
| Parent | Amazon.com, Inc. |
| Founded | 2000 |
| Headquarters | Seattle, USA |
| Target audience | Children aged 3-12 and their parents/guardians |
Official product overview: About Amazon - Amazon Kids+
How to cancel Amazon Kids
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Parent Dashboard (web) | Sign in to Parent Dashboard, More - Amazon Kids+ Subscription - Cancel Subscription | 5 minutes | Email confirmation / on-screen confirmation | Easy |
| Your Memberships & Subscriptions (Amazon account web) | Account - Your Memberships & Subscriptions - Find Amazon Kids+ - Cancel My Subscription | 5 minutes | Email confirmation | Easy |
| iOS / Parent Dashboard mobile app | Parent Dashboard mobile app cannot cancel - shows subscription details only | 0 minutes | No cancellation possible | Hard |
| Phone | Contact Amazon Customer Service and request cancellation | 10-20 minutes plus queue | Reference number / email confirmation if provided | Medium |
| Post (registered letter) | Send registered letter to the postal address with account details and cancellation request | Dependent on postal delivery (3-7 days) | Proof of posting and receipt | Medium |
| Customer Service help page / chat | Use Amazon Help pages and chat to request cancellation | 10-30 minutes | Chat transcript or email | Medium |
Via Parent Dashboard (web)
- Open a web browser and sign in to your Amazon account.
- Go to the Parent Dashboard at your Amazon account or directly open the Parent Dashboard settings.
- Select More, then choose Amazon Kids+ Subscription.
- Select Cancel Subscription and follow the on-screen prompts.
- Save the on-screen confirmation and wait for the confirmation email.
Via Your Memberships & Subscriptions (Amazon account web)
- Sign in at Amazon.co.uk.
- Choose Your Account - Your Memberships & Subscriptions.
- Find Amazon Kids+ in the list and click Cancel My Subscription.
- Follow the prompts and save the confirmation email.
On iOS / Android (mobile app)
- Open the Parent Dashboard mobile app - cancellation is not available from the mobile Parent Dashboard app.
- If cancellation is required, use the web browser on a computer or mobile browser to access the Parent Dashboard web.
- If you see no cancel option, use Your Memberships & Subscriptions in the Amazon app by switching to the web view.
By phone
- Go to Amazon Help and choose Contact Us.
- Request to speak to a Customer Service agent about cancelling Amazon Kids+.
- Ask the agent for a confirmation number and for an email confirmation to be sent.
By post
- Write a clear statement: your account name, email linked to the Amazon account, and a request to cancel Amazon Kids+.
- Send it as a registered letter to: Amazon Kids, 60 Holborn Viaduct, EC1A 2FD LONDON, United Kingdom.
- Keep proof of posting and any receipt.
Official help pages: Amazon Help - Manage Subscriptions and Amazon Kids+ refund details.
Cancel by reason
Cooling-off (14 days after online sign-up)
Rule: If you paid your subscription fee as soon as you joined Amazon Kids+, you may cancel within 14 days after you signed up and receive a full refund. Required proof: date of sign-up and proof of payment (order confirmation email or bank statement). Applicable law: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024 - cooling-off rights. Source: Amazon refund help and Digital Markets, Competition and Consumers Act 2024.
Price increase
Rule: Amazon has adjusted pricing in the past (for example, annual Prime member Amazon Kids+ rose to £59.99 from a lower prior price). If you object to a price increase, notify Amazon and request cancellation; your cancellation rights depend on the timing and billing cycle. Required proof: original subscription invoice and evidence of new price change (email or public notice). Applicable law: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024.
End of commitment (annual subscriptions)
Rule: Annual subscriptions commit you for 12 months. If you cancel after the initial annual billing cycle, Amazon may issue a pro-rated refund for the remaining period and may end access immediately for annual plans. Required proof: invoice showing annual billing date. Applicable law: Consumer Rights Act 2015 for service performance and contract terms.
Cancel within initial billing cycle (monthly or annual)
Rule: If you cancel a monthly or annual subscription before the initial billing cycle has ended, you will not receive a pro-rated refund of fees you have already paid and will continue to have access through the end of the billing cycle. Required proof: billing invoice and cancellation confirmation. Source: Amazon Kids+ refund details.
Moving abroad
Rule: Amazon does not publish a specific cancellation rule tied to moving abroad for Amazon Kids+. Required proof: Not published by Amazon Kids.
Death of subscriber
Rule: Amazon does not publish a dedicated procedure for cancellation due to death of the account holder for Amazon Kids+. Required proof: Not published by Amazon Kids.
Negotiate or save
Before cancelling: negotiate
Retention offers reported in public sources for Amazon Kids+ are not published. There is no documented list of guaranteed retention discounts for Amazon Kids+ in the UK from the research. How to ask: contact Amazon Customer Service by web chat or phone, present your account email, state you want to cancel and ask if there is a retention offer or a switch to annual pricing. If offered, request the exact new price and a written confirmation email before accepting.
What cancelling saves you
Calculate yearly costs and savings based on current UK prices.
- Prime Member monthly: £6.99 x 12 = £83.88 per year.
- Prime Member annual: £59.99 per year. Saving versus monthly: £83.88 - £59.99 = £23.89 per year.
- Non-Prime monthly: £7.99 x 12 = £95.88 per year.
- Non-Prime annual: £69.99 per year. Saving versus monthly: £95.88 - £69.99 = £25.89 per year.
- Subscription after included year with device: £4.99 x 12 = £59.88 per year.
Cheapest alternative from competitors in the research: Learnfluid at £4.99 per month or £59.88 per year. Switching from Prime Member monthly (£83.88) to Learnfluid annual (£59.88) yields a saving of £24.00 per year.
Legal protections and escalation
Key UK laws and regulator
Relevant laws: Consumer Rights Act 2015 (service quality and unfair terms), Consumer Contracts Regulations 2013 (14-day cooling-off period for online contracts) and Digital Markets, Competition and Consumers Act 2024 (subscription renewal and cooling-off protections). The Competition and Markets Authority (CMA) enforces consumer protection for unclear auto-renewal and hard-to-cancel subscriptions.
Cooling-off and refunds
The 14-day cooling-off right allows consumers to cancel a subscription contract by notifying the trader with a clear statement. The right to cancel under the Digital Markets, Competition and Consumers Act 2024 cannot be subject to extra conditions. For digital content, a trader may refuse a refund if the consumer expressly consented to immediate access and lost the right to cancel under the Consumer Contracts Regulations 2013.
How to escalate a dispute
Step 1: Complain directly to Amazon with a clear statement and keep copies of emails, chat transcripts or registered letters. Step 2: If unresolved, seek help from Citizens Advice for guidance. Step 3: If the dispute concerns a regulated sector, escalate to the relevant ombudsman. For card payments, consider Section 75 or a chargeback via your card issuer if eligible.
What to do after cancelling Amazon Kids
Access and timing
If you cancel via the Parent Dashboard web or Your Memberships & Subscriptions, cancellation is effective immediately and you should receive a confirmation email. For monthly subscriptions cancelled before the initial billing cycle ends, you keep access until the end of that billing cycle and you will not receive a pro-rated refund.
Refunds and evidence
If you qualify for a refund (for example full refund within 14 days after signing up, or pro-rated refund for annual subscriptions after the initial billing cycle), request the refund via the Customer Service link or the Parent Dashboard and save the confirmation email. Use the official refund help: Amazon Kids+ refund details.
Data and re-activation
Amazon does not publish a specific data-deletion schedule for Amazon Kids+. To re-activate, sign back up via your Amazon account and choose the desired plan. Keep copies of cancellation confirmations in case you need to prove the cancellation date.
Next steps and practical checklist
Follow this checklist to cancel and protect your rights.
- Step 1: Sign in to Parent Dashboard (web) or Your Memberships & Subscriptions and cancel Amazon Kids+ online.
- Step 2: Save or screenshot the on-screen confirmation page.
- Step 3: Keep the confirmation email from Amazon; if none arrives within 24 hours, contact Customer Service and request a written confirmation.
- Step 4: If you signed up within the last 14 days and paid immediately, request a full refund citing the 14-day cooling-off right.
- Step 5: If you have an annual plan and cancel after the initial year, check whether a pro-rated refund is available and request it.
- Step 6: If you prefer postal cancellation, send a registered letter to Amazon Kids, 60 Holborn Viaduct, EC1A 2FD LONDON, United Kingdom and keep proof of posting.
- Step 7: If the trader fails to respond, contact Citizens Advice and consider Section 75 or chargeback with your card provider if eligible.
Plans
Prime Member (annual)
£59.99 (annual price)
/ mois
Annual plan offering a saving vs monthly Prime Member pricing. Same content and parental controls.
Annual plan offering a saving vs monthly Prime Member pricing. Same content and parental controls.
Non-Prime Member (monthly)
£7.99
/ mois
Access to the same Amazon Kids+ catalogue without a Prime subscription.
Access to the same Amazon Kids+ catalogue without a Prime subscription.
Non-Prime Member (annual)
£69.99 (annual price)
/ mois
Annual non-Prime plan, cheaper than monthly total over 12 months.
Annual non-Prime plan
cheaper than monthly total over 12 months.
Subscription after included year with Kindle Kids or Echo Show Kids purchase
£4.99
/ mois
Continues access after the initial free year included with qualifying device purchase.
Continues access after the initial free year included with qualifying device purchase.
No commitment. Billoff helps you cancel or adjust your Amazon Kids subscription without hunting down every detail alone.
Pros & cons
Pros
Large library: access to over 10,000 kids movies, TV shows and books.
Parental controls and profiles for up to four children.
Available monthly or annual plans, including device-linked discounted pricing at £4.99 per month after an included year.
Cons
Cancellation cannot be completed from the Parent Dashboard mobile app.
Price increases have been applied to annual plans in the past (example: Prime annual to £59.99), which affects savings calculations.
Official customer support phone hours are not published for Amazon Kids specifically.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Whizlo
£29.99
/ mois
AI-powered learning covering Reception to A-Level with an AI tutor and predicted papers.
ElevnAI
£14
/ mois
AI-powered tutoring and guided lessons for Year 1 to Year 9.
Rocket Learning
£20
/ mois
Online lessons with Missions, options for single students, duos and families and a money-back guarantee.
Learnfluid
£4.99
/ mois
AI-powered revision platform with quizzes, flashcards and curated revision paths for secondary students.
Countries where Amazon Kids is available
Amazon Kids is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Amazon Kids subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Amazon Kids subscription, whichever payment method you use.
Manage your Amazon Kids subscription
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