Cancel Gauthmath the easy way

Core service

Gauthmath is an education and tutoring platform operated by Gauthtech Pte. Ltd. It offers AI-assisted homework help, step-by-step explanations and paid subscription tiers called Gauth PLUS for extended features.

Main features

Gauthmath provides AI solutions for math and other subjects, a library of tutorial content and priority expert guidance for paid subscribers. The platform is used by students seeking homework and exam support.

Company facts

Web (direct account) - detailed steps

1. Open your web browser and go to the Gauthmath login page.
2. Sign in with the email tied to your subscription.
3. Open Account Settings or Membership / Subscription section.
4. Locate auto-renew or subscription management and select Cancel or Turn Off Auto-Renew.
5. Save changes and capture a screenshot of the confirmation page or any on-screen message.
6. If no confirmation appears, send an email to [email protected] referencing your account and attach the screenshot.

iOS (Apple App Store) - detailed steps

1. On your iPhone or iPad open Settings.
2. Tap your name at the top and choose Subscriptions.
3. Find Gauthmath or Gauth PLUS in the list and tap it.
4. Tap Cancel Subscription or Turn Off Automatic Renewal.
5. Keep the cancellation confirmation from Apple; it shows under Subscriptions.
6. Turn off auto-renew at least 24 hours before the billing cycle ends to avoid being charged for the next period.

Android (Google Play) - detailed steps

1. Open the Google Play Store app.
2. Tap your profile icon, then Subscriptions.
3. Select Gauthmath or Gauth PLUS and tap Cancel subscription.
4. Follow prompts to confirm cancellation.
5. Google Play cancellations apply from the start of the next paid period; retain the email receipt from Google.

Email - detailed steps

1. Compose an email to [email protected] with the subject line: "Cancel subscription - [your email]".
2. Include your account email, plan name, and last four digits of the payment card if available.
3. Request written confirmation of cancellation and a date when billing will stop.
4. Save the sent email and any reply as proof.

Post (registered letter) - detailed steps

1. Write a cancellation letter including your full name, account email, subscription type, and request to cancel immediately and stop future billing.
2. Send by recorded delivery to: Gauthmath, Crown Way, CF14 3UZ Cardiff, United Kingdom.
3. Keep the proof of posting and delivery receipt; request a dated confirmation in your letter.

Cooling-off period (14 days)

If you bought a subscription online you have a 14-day cooling-off right under the Consumer Contracts Regulations 2013. If you cancel within 14 days and you did not expressly consent to immediate performance or start of the digital service, you are entitled to a full refund. If you consented to immediate access and the service started, the trader may deduct a proportionate amount for the use already provided. See the Regulations for the statutory right.

Required proof documents: order confirmation, purchase date, proof of cancellation request within 14 days, statement whether you consented to immediate access.

Applicable law: Consumer Contracts Regulations 2013.

Service defective or not as described

Under the Consumer Rights Act 2015 services must be performed with reasonable care and skill. If Gauthmath fails to deliver the paid service, you can request a repair, repeat performance or a price reduction and, if appropriate, a refund.

Required proof documents: examples of defective service (screenshots, transcripts), purchase confirmation, correspondence with support.

Applicable law: Consumer Rights Act 2015.

Price increase

If Gauthmath increases the subscription price during a fixed term without a contractual right, you can treat the change as a breach and cancel. Gauthmath's public policy on price increases is not published in the available research.

Required proof documents: notice of price increase, original subscription terms, billing statements.

Applicable law: Consumer Rights Act 2015 and general consumer contract rules.

Death of subscriber

Cancellation due to the death of the subscriber is handled case-by-case. Gauthmath has not published specific steps. Generally provide proof of death and proof of account ownership when contacting the trader or the executor.

Required proof documents: death certificate, proof of executor status or authority, account details.

Applicable law: not a specific statute listed for digital subscriptions; handle through trader contact and evidence.

Moving abroad

Moving location alone is not an automatic legal ground to cancel unless the service cannot be provided in the new country. Gauthmath has not published a formal policy on cancellations for relocation.

Required proof documents: proof of new address, correspondence showing service unavailability if relevant.

Applicable law: Consumer Contracts Regulations 2013 if within cooling-off; otherwise contract terms apply.

End of minimum commitment

If you subscribed under a fixed minimum commitment and that period ends, you may cancel at the end of that term. Gauthmath has not published minimum commitment durations.

Required proof documents: original subscription term, billing history, account identification.

Applicable law: Contract terms and the Consumer Rights Act 2015 where enforcement of unfair contract terms is relevant.

Before you cancel: negotiate

There are no documented retention offers publicly reported in the available research. When negotiating with Gauthmath ask for a free month, a pro-rata refund, or an alternative lower-cost plan. Send a clear email to [email protected] stating your reasons, the concession you want, and a deadline for reply. Keep copies of all messages and any written offer.

What cancelling saves you - concrete maths

Current Gauthmath pricing (from published data):

• Gauth PLUS Monthly: £4.99 per month. Annual cost = £4.99 x 12 = £59.88 per year.
• Gauth PLUS Quarterly: effective monthly price £4.00, annualised = £4.00 x 12 = £48.00 per year; published annual equivalent in source = £47.96 per year.
• Gauth PLUS Annual: billed £39.99 per year, effective monthly = £3.33.
• Free plan: £0 per month.

Examples of yearly savings:

• Cancel Gauth PLUS Monthly and switch to the Free plan: save £59.88 per year (£4.99 x 12 = £59.88).
• Switch from Monthly (£59.88/year) to Annual (£39.99/year): save £19.89 per year (£59.88 - £39.99 = £19.89).

Cheapest competitor from published data: ElevnAI at £14 per month. Yearly cost for ElevnAI = £14 x 12 = £168 per year. Gauth PLUS Annual at £39.99 is cheaper than ElevnAI by £128.01 per year (£168 - £39.99 = £128.01).

Your main UK rights

Key consumer legislation: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. The Digital Markets, Competition and Consumers Act 2024 also includes provisions addressing auto-renewal and unfair subscription terms. For legal text see official legislation.

Cooling-off and digital services

The Consumer Contracts Regulations 2013 give a 14-day cooling-off period for most online purchases. For digital content the right can be lost if you gave express consent for immediate performance and acknowledged that you would lose the right to withdraw. If you did not give that consent, you can cancel within 14 days and request a refund.

Auto-renewal and hard-to-cancel subscriptions

The Competition and Markets Authority treats unclear auto-renewal and hard-to-cancel processes as potentially unfair. If you cannot cancel because the merchant does not provide a clear route, keep evidence of attempts (screenshots, emails, recorded delivery receipts) and escalate.

How to escalate

1. Complain to the trader in writing and keep records. 2. If unresolved, get independent guidance from Citizens Advice. 3. For payment disputes, ask your card issuer about chargeback or Section 75 where applicable. 4. For systemic unfair practices, report to the Competition and Markets Authority. See the legislation reference here: Digital Markets, Competition and Consumers Act 2024.

Confirm access and final billing

After cancellation check your next bank or card statement to confirm no new charges appear. If you cancelled via Apple or Google Play, keep the platform confirmation. For direct cancellations keep the merchant confirmation or the recorded delivery receipt.

Data and account

Decide if you want the account retained or deleted. If you want data deleted request account deletion by email to [email protected] and keep the reply as proof. If the account remains active on a free tier, remove stored payment details if possible.

Re-activation

If you choose to re-subscribe later, note that promotional pricing or a free trial may not be available again. Keep records of previous subscription dates in case of billing disputes on re-activation.

Use this checklist to complete cancellation and protect yourself.

• Identify how you purchased the subscription (Apple, Google, or direct on the web).
• If bought via Apple, go to Settings > Subscriptions and cancel 24 hours before renewal.
• If bought via Google Play, cancel in Subscriptions; cancellation takes effect at the start of the next paid period.
• If cancelling directly, log in and turn off auto-renew or send email to [email protected].
• If you want evidence, send a recorded delivery letter to Gauthmath, Crown Way, CF14 3UZ Cardiff, United Kingdom and keep the receipt.
• Save screenshots, emails, and platform confirmation receipts as proof.
• Check bank statements for any unexpected charges for 60 days after cancellation.
• If charged incorrectly, contact your card issuer about chargeback or Section 75 if applicable.