Cancel LinkedIn Learning the easy way

Service overview

LinkedIn Learning is an online learning platform offering on-demand video courses and professional development content. It provides unlimited access to tens of thousands of courses, AI-powered recommendations and certificates of completion tied to your LinkedIn profile.

Who uses it

The service targets individuals seeking career skills, HR and L&D teams at businesses, and educational institutions that license content for students or staff.

Company facts

Web - cancel from your desktop

1. Open your LinkedIn Learning homepage at https://linkedin.com/learning.
2. Click your profile photo in the upper-right corner of the Learning homepage.
3. Select "Settings".
4. In the "Account type: Learning" section click "Manage". You will be redirected to the LinkedIn My Premium page.
5. From the My Premium page click "Manage Premium account" and then "Cancel subscription". Complete the on-screen steps to confirm.
6. You will keep access until the end of your current billing cycle and you should receive on-screen confirmation and an email.

iOS - cancel if you subscribed through Apple

1. Open the Settings app on your iPhone or iPad.
2. Tap your name, then tap "Subscriptions".
3. Find the LinkedIn or LinkedIn Learning subscription and tap "Cancel Subscription".
4. For refunds or billing disputes contact Apple; Apple issues iOS refunds. See LinkedIn guidance at LinkedIn Help - iOS refunds.

Android - cancel if you subscribed through Google Play

1. Open Google Play Store on your Android device.
2. Tap your profile icon, then "Payments and subscriptions" then "Subscriptions".
3. Select your LinkedIn Learning subscription and tap "Cancel subscription".
4. Google Play provides the subscription record; contact Google Play for refunds when needed.

Phone / Support ticket

1. If you cannot access the web cancellation path, open a request via LinkedIn Help Center and include your account email and a clear cancellation statement.
2. Expect an email ticket ID; keep the ticket ID as proof.
3. LinkedIn does not publish a direct phone number for subscription cancellations; use the Help Center links at Official cancellation steps.

Post - registered letter

1. Prepare a signed letter clearly stating your decision to cancel your LinkedIn Learning subscription and include your account email and membership details.
2. Send by registered post to: LinkedIn Learning, 26-28 Hammersmith Grove, W6 7HA London, United Kingdom.
3. Keep the delivery receipt and proof of posting as evidence of notice.

Cooling-off rights (trial or renewal cooling-off)

If you cancel within the statutory cooling-off period set by UK law you notify the trader with a clear statement of cancellation. The 2024 UK renewal cooling-off rules require the trader to provide a cooling-off notice for each renewal. Where this applies you may be entitled to a refund as set out by the cooling-off rules.

Required proof documents: account email, date of purchase, and a clear written cancellation statement.

Applicable law: The renewal cooling-off rules in UK renewal cooling-off legislation 2024.

End of commitment

If your plan is billed monthly there is no minimum commitment and cancellation takes effect at the end of the current billing period. Provide account email and subscription ID to support your request.

Required proof documents: account email and subscription confirmation page or invoice.

Applicable law: Consumer Contracts Regulations 2013 for online contracts and general consumer rights under the Consumer Rights Act 2015.

Price increase

If LinkedIn Learning increases the subscription price for an ongoing contract and you receive notice of a price increase, you can cancel if the increase was not agreed in your contract. Provide the price increase notice and your subscription details.

Required proof documents: price increase notice, subscription confirmation.

Applicable law: Consumer Rights Act 2015 regarding unfair contract terms and the trader's obligations to provide clear information.

Death of subscriber

To request cancellation after the death of a subscriber submit a cancellation request with evidence such as a death certificate and proof of account ownership (account email or invoice). LinkedIn accepts standard documents submitted via Help Center support if account access is not available.

Required proof documents: death certificate, account invoice or subscription confirmation.

Applicable law: UK contract law principles and Consumer Rights Act 2015 where relevant.

Legitimate grounds and support exceptions

LinkedIn's published help pages note that refunds and special handling differ by purchase channel. If you purchased via iOS, Apple handles refunds. For purchases directly from LinkedIn, review the LinkedIn refund policy and contact LinkedIn support with evidence.

Required proof documents: purchase method (receipt), account email, and ticket ID from support.

Applicable law: LinkedIn Help and refund terms in LinkedIn User Agreement.

Before you cancel - negotiate

LinkedIn sometimes offers retention prompts during the cancellation flow. Research shows LinkedIn redirects cancellations through the My Premium page where the service may present discounted offers or pauses. If no prompt appears, open a Help Center ticket and ask for a retention offer by stating why you plan to cancel and requesting discounted pricing or a pause. Retention offers are not guaranteed and are handled on a case-by-case basis by LinkedIn.

What cancellation saves - exact math

Use the actual LinkedIn Learning prices to compute yearly savings if you cancel a monthly plan in favour of the annual plan or an alternative.

LinkedIn Learning individual prices used:

• Monthly individual plan: £30 per month
• Annual individual plan: £179 per year
• LinkedIn Premium Business: £44.99 per month
• Small Teams: £25 per user per month

Savings from switching monthly to annual LinkedIn individual:

Monthly cost x 12 = 30 x 12 = £360 per year.

Annual plan = £179 per year.

Saving = £360 - £179 = £181 per year.

Cheapest real alternative from competitors in our research:

• EzyEducation monthly = £11.99, annual = £143.88. Annual comparison: LinkedIn annual £179 minus EzyEducation annual £143.88 = £35.12 saved per year if you move to EzyEducation.
• Up Learn monthly = £74.99, which is more expensive than LinkedIn individual. Up Learn monthly x12 = 74.99 x 12 = £899.88 per year.

Governing UK consumer law

Key protections for UK consumers include the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Services must be performed with reasonable care and skill under the Consumer Rights Act 2015. The Consumer Contracts Regulations 2013 provide a 14-day right to cancel for most online contracts, with refunds required where applicable.

Cooling-off and renewals

The 2024 renewal cooling-off rules require traders to provide a cooling-off notice for each renewal and set out how refunds are calculated for renewal periods. Notification of cancellation must be a clear statement to the trader. See the 2024 legislation at UK renewal cooling-off legislation 2024.

Escalation steps

First, raise the issue with LinkedIn support and keep ticket IDs and any email confirmations. If unresolved, contact Citizens Advice for guidance. For payment disputes, use your card issuer's chargeback process or Section 75 for qualifying card payments. If you suspect unfair commercial practice related to auto-renewal or hard-to-cancel subscriptions, report to the Competition and Markets Authority.

Access and content

After you cancel a paid subscription you retain access until the end of your current billing period. Completed course certificates remain in your LinkedIn profile but paid course content will not be accessible after access ends.

Final billing and receipts

Check your last invoice and confirm the cancellation date in your billing history. If you expect a refund under the statutory cooling-off rules or LinkedIn's published refund exceptions, follow up with the support ticket ID and request an itemised refund explanation.

Re-activation

You can re-subscribe at any time by choosing a plan on your LinkedIn Learning or LinkedIn Premium page. Re-activation creates a new billing cycle from the moment you subscribe.

Use this checklist to cancel and preserve evidence in the UK.

• Sign in at https://linkedin.com/learning and follow Settings > Manage > Cancel subscription.
• If you subscribed via Apple, cancel in your Apple ID subscriptions and contact Apple for refunds.
• If you subscribed via Google Play, cancel in Google Play subscriptions and retain the Google Play receipt.
• Take screenshots of confirmation pages and save cancellation emails.
• If you need a paper trail, send a registered letter to: LinkedIn Learning, 26-28 Hammersmith Grove, W6 7HA London, United Kingdom and keep the delivery receipt.
• Record the date you cancelled and the date your access ends.
• If you request a refund, attach proof of purchase, account email and the cancellation confirmation to your support ticket.