Moving house
Rule - If you move and can no longer use the Blink service at your new address, you should cancel the subscription via the same channels described above. Required proof - a copy of a dated tenancy agreement, completion statement or utility bill showing your new address may be requested by support. Applicable law - Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (if subscription was bought online).
Price increase
Rule - If Blink notifies a change to the subscription fee, you have the right to cancel within 30 days of the notice at no additional cost, as stated in Blink's UK subscription terms. Required proof - the fee change notice sent by Blink or your email recording the notice. Applicable law - Consumer Contracts Regulations 2013 and CMA guidance on unfair auto-renewal practices.
Death of the subscriber
Rule - In the event of the account holder's death, contact Blink support and provide proof. Required proof - death certificate and proof of authority to act for the estate. Applicable law - Consumer Rights Act 2015 (services must be performed with reasonable care and skill) for any disputes over final charges.
Legitimate ground accepted by Blink
Rule - Blink accepts cancellation for contract changes, price increases or inability to use the service. Required proof - contract change notice, proof of payment method being cancelled, or evidence showing service cannot be provided. Applicable law - Consumer Contracts Regulations 2013.
End of commitment
Rule - When a fixed-term plan (for example a 24 or 36-month plan bought via Amazon) reaches its end, the subscription stops or will auto-renew only if renewal terms were agreed. Required proof - your original plan confirmation. Applicable law - Consumer Rights Act 2015 regarding contract terms.
Cooling-off (14 day right to cancel)
Rule - You have a 14 calendar day cooling-off period to cancel online distance contracts for services, starting from the day the contract is concluded. For digital content once streaming or download starts with your express consent Blink's terms may limit the refund. Required proof - order confirmation date. Applicable law - Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.