Cancel Epic Fun Games the easy way

Service summary

Epic Fun Games is a gaming subscription service operated by Epic Fun Gaming Studioz that targets mobile game players on Android. The platform offers tiered access to games, free-to-play base titles and optional paid downloadable content.

Who it is for

The service is aimed at Android mobile players who want access to a library of games and standalone DLC items. The stated target audience is "Mobile game players (Android)".

Company facts

Web cancel via Epic website

1. Sign in to your Epic account on the Epic Fun Games site or the Epic account page.
2. Open account or subscription settings and find the active Epic Fun Games subscription.
3. Click Cancel subscription and confirm the cancellation.
4. Keep the confirmation screen or save any confirmation email.
5. For official guidance see official cancellation instructions.

iOS cancel (Apple App Store)

1. Open the App Store app on iPhone or iPad and tap your profile.
2. Tap Subscriptions and select Epic Fun Games.
3. Tap Cancel Subscription and confirm.
4. Save Apple's confirmation email as proof.

Android cancel (Google Play)

1. Open Google Play Store and tap your profile icon.
2. Tap Payments & subscriptions then Subscriptions.
3. Select Epic Fun Games and tap Cancel subscription.
4. Keep the Play Store cancellation email or screenshot.

Phone cancellation

1. Find any published phone contact for the app store or Epic Fun Games support.
2. Call and give account details and request cancellation of recurring billing.
3. Ask the agent for a reference number and the time the cancellation will take effect.
4. Record the call time and agent name for proof.

Email or support form

1. Use the website contact form or support email if available in your account settings.
2. Include account email, subscription ID and a clear request to cancel and stop future payments.
3. Request written confirmation and keep the email thread.

Post (registered letter)

1. Write a signed letter that includes your full name, account email, date of birth used on the account if applicable, and the request: "Please cancel my Epic Fun Games subscription and stop automatic renewals."
2. Send by registered post to Epic Fun Games, 5 Cheapside, EC2V 6AA London, United Kingdom.
3. Keep the registered post receipt as proof of delivery and the letter copy.

Moving abroad

If you move and your payment method no longer works you should cancel via the original store (Google Play or App Store) or send a written notice. Provide a copy of proof of address change such as a utility bill or official confirmation to support your request. Applicable law: Consumer Rights Act 2015 for service performance obligations.

Price increase

If Epic Fun Games raises the subscription price, check the terms you accepted. If the price rise is implemented without your explicit consent and your contract did not allow this change, you may cancel and object. Provide the subscription terms and the communication notifying the price increase as proof. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Death of the subscriber

To cancel because of the subscriber's death, send a certified copy of the death certificate and written cancellation request to the company address. Use registered post to create a record. Applicable law: general contract law; escalate to Citizens Advice for guidance on executor actions.

Legitimate grounds - defective or unavailable service

If the digital service is defective, unavailable or not as described you can request cancellation and a refund under UK consumer rights. Provide screenshots, error messages or server outage notices as proof. Applicable law: Consumer Rights Act 2015.

End of commitment

If your subscription has a minimum commitment period and that period ends, cancel via your subscription settings. Provide your subscription start date and account details as proof. Applicable law: terms of contract; review your membership terms in account settings.

Cooling-off period (14 day right to cancel)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day statutory right to withdraw from a distance contract starting from the date of subscription. For digital content this right may be waived if you expressly agreed that the service will start immediately and you acknowledged loss of the right to withdraw. To use the cooling-off right, send a cancellation notice within 14 days and include order details. Applicable law: Consumer Contracts Regulations 2013.

Before you cancel - negotiate

There are no public reports of specific retention offers from Epic Fun Games in the available research. If you want to keep the subscription, request a retention offer by contacting support via the store or the Epic website and ask for a discount, a free extension, or a lower-tier plan. Document any offer in writing before accepting.

What cancelling saves you - yearly math

Epic Fun Games listed monthly plans at £29 per month. Yearly cost calculation: 29 x 12 = £348 per year.

Comparison with cheaper alternatives:

• EA Play: £5.99 per month - yearly cost 5.99 x 12 = £71.88. Annual option listed at £35.99.
• Xbox Game Pass Ultimate: £16.99 per month - yearly cost 16.99 x 12 = £203.88.
• Nintendo Switch Online + Expansion Pack: £6.49 per month or annual £34.99.

Example saving if you switch from Epic Fun Games to EA Play: £348 - £71.88 = £276.12 saved per year. Example saving if you switch to Xbox Game Pass Ultimate: £348 - £203.88 = £144.12 saved per year.

Key UK consumer law

Your rights are governed by the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The Competition and Markets Authority (CMA) scrutinises unclear auto-renewal and hard-to-cancel subscriptions.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 gives a 14-day right to withdraw from a distance contract. For digital content the right can be lost if you consent to immediate download and acknowledge waiving the right. If digital content is defective, the Consumer Rights Act 2015 entitles you to a remedy.

How to escalate

If Epic Fun Games refuses a legitimate refund or uses unfair contract terms you should: 1) Complain to the trader in writing and keep proof; 2) Contact Citizens Advice for guidance and next steps; 3) Use chargeback or Section 75 via your card issuer for qualifying card payments; 4) Report suspected unfair practices to the CMA.

Check access and final billing

After cancellation confirm whether access continues until the end of the paid period. Check your payment method for any further charges and save the final invoice or confirmation.

Keep proof and request account closure

Keep screenshots, confirmation emails, registered post receipts and any store messages. If you want data deleted, request account closure or data erasure from Epic Fun Games in writing and keep the reply.

Re-activation and reinstall

You can re-subscribe later through the same store. Remove the app from your device if you no longer want it installed and check that in-app payments are removed from your payment methods.

Use this checklist to cancel and protect yourself.

• Find where you originally subscribed (Google Play, Apple App Store or Epic website).
• Cancel in the store or on the Epic website and save the confirmation.
• If you prefer, send a registered letter to Epic Fun Games, 5 Cheapside, EC2V 6AA London, United Kingdom and keep the receipt.
• If within 14 days of subscription, claim the cooling-off right under the Consumer Contracts Regulations 2013.
• If you paid by card and need to dispute a charge, contact your card issuer about chargeback or Section 75.
• Keep all proof for 6 months in case you need to escalate to Citizens Advice or the CMA.