Cancel Rainbow Six (R6) the easy way

Overview

Tom Clancy's Rainbow Six Siege is a tactical first-person shooter published by Ubisoft focusing on tight team play, destructible environments and operator roles for competitive play and esports.

Core features

The game mixes high-lethality gunplay, tactical planning and close quarters engagements. Seasonal Battle Passes and R6 Membership add premium cosmetic and progression benefits.

Company facts

Cancel via Ubisoft / Web

1. Sign in to your Ubisoft account where you purchased the R6 Membership.
2. Open account settings and select Subscriptions or Payments.
3. Locate R6 Membership and select Cancel or Turn Off Auto-Renewal.
4. Save a screenshot of the subscription page showing cancellation and retain any confirmation email.

Cancel on iOS (App Store)

1. On your iPhone or iPad open Settings and tap your name at the top.
2. Tap Subscriptions and locate the Rainbow Six subscription.
3. Tap Cancel Subscription and confirm.
4. Save the Apple confirmation email or a screenshot as proof.

Cancel on Android (Google Play)

1. Open the Google Play Store app, tap your profile icon and choose Payments and Subscriptions.
2. Tap Subscriptions and select Rainbow Six.
3. Tap Cancel Subscription and follow the on-screen instructions.
4. Your cancellation is effective from the next payment period; keep the Play Store confirmation.

Cancel by Email

1. Write an unequivocal statement: "I wish to cancel my Rainbow Six subscription for account [your Ubisoft account email]" and include order ID.
2. Send to [email protected].
3. Keep the sent email and any reply as proof.

Cancel by Post

1. Write a signed registered letter to Rainbow Six (R6), 2, avenue Pasteur, 94160 Saint-Mandé, France stating your account, purchase date and request to cancel.
2. Retain proof of postage. Processing times may be longer than online methods.

Moving / relocation

If you move country and the service is not available in the new location, request cancellation by emailing [email protected] and include proof of new address such as a utility bill or tenancy agreement. The Consumer Contracts Regulations 2013 allow cancellation rights for distance contracts within 14 days if digital supply has not been started; otherwise the trader's terms apply.

Price increase

If Rainbow Six (R6) increases the price of an ongoing subscription you can cancel and request a refund proportionate to the unused period. Provide the billing notice or screenshot of the price change as proof. The Consumer Rights Act 2015 offers protection against unfair contract terms.

Death of subscriber

In case of the subscriber's death, a close relative or estate administrator should contact [email protected] and attach a death certificate. The company will process requests per internal policy; keep the certificate and account details.

Legitimate ground

Rainbow Six (R6) accepts legitimate grounds if the service is defective, unavailable, or not as described. For defective digital content you may request a refund under the Consumer Rights Act 2015. Keep screenshots, error messages and order details.

End of commitment / completed term

If you bought a fixed-term annual membership the subscription ends at the end of that 12-month period unless auto-renewal is enabled. To avoid renewal cancel before the next billing date through your platform settings.

Cooling-off period

The Consumer Contracts Regulations 2013 grant a 14-day cooling-off period for many online purchases. For digital content the right ends once the content is supplied and you explicitly consent to immediate access. See the official statute for consumer rights: Consumer Rights Act 2015.

Before you cancel - try to negotiate

Contact [email protected] or use account chat if available and request retention offers. Research does not report specific public retention offers made by Rainbow Six (R6). If no offer is shown, ask for a promotional discount or a temporary pause of auto-renewal and request any offer in writing.

What cancelling saves - math and cheapest alternative

R6 Membership monthly cost: £7.99. Annual R6 Membership cost: £65.99.

Compute the yearly cost if you keep monthly payments: £7.99 x 12 = £95.88 per year.

Compute the saving when buying annual versus monthly: £95.88 - £65.99 = £29.89 saved per year.

Standard Edition one-off purchase: £14.99.

Examples of concrete prices shown on this page: monthly membership £7.99, annual membership £65.99, standard edition £14.99, yearly cost from monthly payments £95.88, annual saving £29.89.

Cheapest real alternative from competitors in research: Insurgency: Sandstorm (price details not provided in the public research dataset). Choose a lower-cost one-off purchase like Standard Edition at £14.99 if you want to stop recurring payments.

Relevant UK law and regulator

Key law: Consumer Rights Act 2015. Regulator: Competition and Markets Authority (CMA). The Consumer Contracts Regulations 2013 set a 14-day cooling-off period for distance contracts; digital content supplied immediately can remove that right if you consented.

Statutory rights for digital content

The Consumer Rights Act 2015 provides a right to a refund for digital content that is defective, not as described or unavailable. Refunds must be given without undue delay and within 14 days once the trader agrees you are entitled to a refund. See the statute: Consumer Rights Act 2015.

Auto-renewal and the CMA

The CMA treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If you face an unclear cancellation route, complain to Ubisoft first and keep written records.

Escalation steps

1) Complain to the trader in writing and request a remedy.

2) If unresolved, seek guidance from Citizens Advice and the CMA.

3) For card payments use Section 75 / chargeback via your card issuer when eligible. For unresolved disputes consider pursuing small claims or alternative dispute resolution.

Check access and final billing

After cancellation your access to premium membership benefits continues until the current paid period ends. Ensure you check the next billing date to confirm no further charges occur. Keep screenshots of the subscription page and any confirmation email as proof.

Data and account re-activation

Your game account, progress and purchases typically remain available after cancellation. If you re-subscribe later your account data should be intact. Record your Ubisoft account email and any order IDs before closing accounts.

Disputes and refunds

If you believe you are due a refund for defective or mis-sold digital content contact [email protected] with order details and evidence. If the company agrees you are entitled to a refund it must be issued without undue delay and within 14 days using the original payment method where possible. See Consumer Rights Act 2015.

Follow this checklist to cancel and protect yourself.

• Locate your Ubisoft account email and order ID.
• Determine where you purchased the subscription (Ubisoft Web Store, App Store or Google Play).
• Cancel via the platform settings (App Store or Google Play) or Ubisoft account settings.
• Save screenshots of the cancelled subscription screen and any confirmation emails.
• If you request a refund send evidence and keep copies of all communications.
• If you do not receive a reply within 14 days escalate to Citizens Advice or your card issuer for chargeback/Section 75 where applicable.