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We generate and send your cancellation letter to Ubisoft R6 by registered mail
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Digital registered letter with receipt of acceptance
Subject : Cancellation of Ubisoft R6 agreement
Step-by-step UK guide to cancel Ubisoft R6, refunds and rights. Trustpilot rating 1.8/5. Save money and close your membership correctly.
| fastest method (name it + why) | Web - Cancel in "My Account" at the Ubisoft store (fastest because cancellation is immediate from the account page and retained until period end) |
| effective delay | Access retained until the end of the current billing period |
| notice period | None - cancel at any time; access ends at the end of the paid period |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | Monthly plan: 1 month; 12-month membership: 12 months |
| phone + hours | Not published by Ubisoft R6 |
| postal address for registered letter | Ubisoft R6, Units A-J Austen House, Station View, GU1 4AR Guildford, United Kingdom |
Ubisoft R6 refers to Rainbow Six Siege related subscriptions and memberships offered by Ubisoft, including R6 Memberships and in-game purchases such as battle passes and R6 Credits. Memberships bundle cosmetic items, faster Battle Pass progression and periodic exclusive content.
R6 Membership plans include Premium Battle Pass access, R6 Credits, Alpha/Delta Packs and exclusive operator bundles. Single purchase options include the Premium Battle Pass Bundle and credit packs.
| Legal name | Ubisoft Entertainment SA |
| Founded | 1986 |
| CEO | Yves Guillemot |
| Support email | [email protected] |
| Official membership page | Ubisoft R6 membership |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (Ubisoft account) | Log in to your Ubisoft account at the Ubisoft store, go to My Account or Subscriptions and select Cancel | 5-10 minutes | On-screen confirmation or email from Ubisoft | Easy |
| Ubisoft Help Center / Support | Open a support ticket via Ubisoft Help with order ID and request cancellation | 10-30 minutes to submit; reply time varies | Support ticket number and email confirmation | Medium |
| Google Play (Android) | Open Google Play Store - Subscriptions - select the Ubisoft/R6 subscription - Cancel | 3-7 minutes | Google Play confirmation email | Easy |
| Post (registered letter) | Send a signed cancellation request to the registered postal address | Time to prepare plus postal delivery 2-5 days | Registered post receipt | Hard |
| Send cancellation request with order ID to Ubisoft support email or via Ubisoft Help contact form | 10 minutes to send; reply time varies | Email reply or support ticket | Medium |
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day cancellation period for online contracts. For digital content the right may be lost if you agreed to immediate supply of the content and acknowledged loss of the right to cancel. See Consumer Contracts Regulations 2013.
If Ubisoft applies a price increase during your contract you may be able to cancel if the increase breaches your contract terms. Provide the notification of price increase and your subscription details. Applicable law: Consumer Rights Act 2015 protections on unfair contract terms.
The Consumer Rights Act 2015 requires digital content to be as described and of satisfactory quality. If R6 digital content or services are defective or unavailable you can request a refund or repeat performance for the affected content. Provide evidence such as screenshots, timestamps, order ID and correspondence. See Consumer Rights Act 2015, section 45.
If the account holder dies, provide a copy of the death certificate and proof of entitlement to act for the estate. Request cancellation and refund where law allows; Ubisoft's specific acceptance process is not publicly disclosed. Applicable law: general consumer law and estate administration rules.
When a fixed-term membership ends you may let it lapse or cancel before renewal. For 12-month R6 Membership the minimum commitment is 12 months; cancellation before the end of a fixed paid term does not automatically produce a refund unless a breach or statutory right applies.
Common proofs accepted: order ID, purchase confirmation email, screenshots showing defect or error, bank/statement showing payment, death certificate for deceased subscribers, and registered post receipt when mailed. Ubisoft does not publish an exhaustive list of accepted documents for every situation.
Research does not report specific retention offers routinely made by Ubisoft R6. If you want to keep the service, ask support via Ubisoft Help for a retention offer or discount and request any offer in writing. Useful script: provide your subscription details, state you will cancel and ask if there is a retention offer or discounted renewal. Keep any written offer as proof.
Use real prices to compute yearly savings. Monthly R6 Membership is £7.99. Annual R6 Membership is £65.99. Calculation: £7.99 x 12 = £95.88 per year for monthly payments. Annual plan cost £65.99 per year. Saving by switching from monthly to annual: £95.88 - £65.99 = £29.89 per year.
Example savings by cancelling the service entirely if on the monthly plan: you stop paying £7.99 per month, equal to £95.88 per year. Competitor example: EA Play listed price is £5.99 per month or £35.99 per year. Comparison math: EA Play yearly cost £35.99 versus R6 monthly-equivalent yearly £95.88; switching saves £95.88 - £35.99 = £59.89 per year.
The main laws are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The regulator overseeing unfair practices and subscription issues is the Competition and Markets Authority (CMA).
The 14-day cooling-off period under the Consumer Contracts Regulations 2013 applies to distance contracts. For digital content, the right may be waived if you agreed to immediate supply and acknowledged losing the right to cancel. The Consumer Rights Act 2015 requires services and digital content to be supplied with reasonable care and skill and allows refunds for defective or unavailable digital content. See Consumer Contracts Regulations and Consumer Rights Act 2015 - section 45.
Step 1: Complain to Ubisoft support and keep all evidence. Step 2: If you do not get a satisfactory reply, contact Citizens Advice for guidance and escalation. Step 3: For qualifying card payments, ask your card issuer for chargeback or Section 75 protection if the payment was by credit card. The CMA treats unclear auto-renewal and hard-to-cancel subscriptions as potential unfair practices; record all communications and timestamps before escalating.
After cancelling you keep access until the end of your paid billing period. Verify the cancellation confirmation email and check your next bank or card statement to confirm no further renewals occur. If you are charged again, contact your card issuer immediately for a dispute or chargeback.
Canceling R6 Membership does not necessarily delete your Ubisoft account or in-game progression. If you plan to return, note how to reactivate: sign in and repurchase the membership. If you want data removed, request account deletion through Ubisoft Help; keep written confirmation.
If you requested a refund for defective or unavailable content, provide required documentation and expect reimbursement within 14 days under the Consumer Contracts Regulations where applicable. If Ubisoft does not reimburse, escalate to Citizens Advice and consider payment disputes with your card issuer.
Use this checklist to complete and verify cancellation.
£7.99
/ mois
Premium Battle Pass features, 600 R6 Credits with some plans, cosmetics, Alpha/Delta Packs, store discount and faster Battle Pass progression
Not applicable
/ mois
4 Premium Battle Passes, 12 exclusive Operator Bundles, 12 Alpha Packs, 12 Delta Packs, 120 Battle Levels, saves approximately 33% compared to monthly total
Not applicable
/ mois
Unlocks new Operator or 600 R6 Credits if owned, operator bundles, weapon skins, Delta/Alpha Packs, 600 R6 Credits and store discount
Not applicable
/ mois
600 R6 Credits for in-game purchases
Not applicable
/ mois
15,000 R6 Credits premier pack
No commitment. Billoff helps you cancel or adjust your Ubisoft R6 subscription without hunting down every detail alone.
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Ubisoft R6 is available in many countries. Here are several frequently cited markets:
What you should know about Ubisoft R6 subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Ubisoft R6 subscription, whichever payment method you use.
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