Cancel Anytime Fitness the easy way

24/7 franchised gym network

Anytime Fitness is a franchised gym chain operating thousands of clubs worldwide that offers 24-hour access, in-app workouts and personalised plans. UK clubs are independently owned and operated under the Anytime Fitness brand.

Typical membership features

Common features include access to 6,000+ gyms worldwide, 24/7 access, personalised plans and app-based workouts. Pricing and terms vary by club because each club is independently owned.

Online / Web

1. Find your local club page or the club cancellation form (some clubs use a cancellation-request page).
2. Complete the form with your membership details and state the cancellation date and reason.
3. Keep a copy or screenshot of the submitted form and any confirmation email.
4. Note the termination takes effect on the commencement date of the next Supply Period at least 14 days after receipt.
5. If you do not receive confirmation within 14 days, follow up by post with a signed letter.

iOS / Android (app)

1. Open the Anytime Fitness app and check account settings for membership or cancellation options.
2. If the app provides a cancellation form, complete it and save the confirmation screenshot.
3. If the app does not provide a cancellation flow, use the club web cancellation form or send a registered letter.
4. Retain screenshots and emails as proof of submission.

Phone

1. Call your local club (check the club page for a phone number).
2. Explain you are submitting written notice and request an email confirmation or guidance for an online form.
3. Follow up by sending the written notice by email or post; phone alone will not meet the written notice requirement in the membership terms.

Email

1. Send a signed written cancellation notice by email to your local club email or the contact page address.
2. Include membership number, full name, date of birth and the date you want the membership to end.
3. Ask for written confirmation and keep the response as proof.

Post

1. Write and sign a cancellation letter stating your membership details and the date you want the membership to end.
2. Post by tracked or registered mail to the club or to the registered cancellation address: Anytime Fitness, Hatters Lane, WD18 8YH Watford, United Kingdom.
3. Keep the tracked delivery receipt and a copy of the letter as proof.

Moving / relocation

Rule: Members can cancel during a commitment period if they move outside a 15-mile radius of the club and no alternative Anytime Fitness is within 15 miles of the new address. Required proof: utility bills, council tax, tenancy or purchase agreement dated within 2 months. Refund: For paid-in-full memberships, pro-rata refund less joining and key fob fees; for direct debit, one month in advance and joining and key fob fees retained. Source: club membership form.

Medical reasons

Rule: Termination possible if a serious illness or injury likely precludes club use for at least 6 calendar months. Required proof: doctor's certificate confirming the condition and expected period. Refund: For paid-in-full memberships, pro-rata refund less joining and fob fees; for direct debit members, one month's membership fee in advance and joining and fob fees retained. Source: club membership form.

Redundancy

Rule: Members may submit a cancellation request with evidence of redundancy. Required proof: official redundancy letter. Outcome: If approved, membership terminates one full calendar month after acceptance. Refund policy mirrors medical reasons. Source: club membership form.

Price increase

Rule: The exact membership terms for price changes are set in each club agreement. If a price increase is applied and your contract allows termination because of material change, follow the written-notice route. Required proof: copy of new price notice from the club. Applicable law: Consumer Contracts Regulations 2013 may apply for changes to contract terms made off-premises.

Death of subscriber

Rule: Clubs accept death as a legitimate ground for cancellation. Required proof: death certificate and proof of executor or next of kin. Termination takes effect after submission and processing as per the membership agreement.

End of commitment

Rule: Once a commitment period has expired, members can terminate with one full calendar month's notice. Required proof: none beyond written notice. Source: local club terms and membership forms.

Cooling-off period (14 days)

Rule: Under the Consumer Contracts Regulations 2013, a 14-day cooling-off period applies to contracts concluded online or off-premises. If you terminate during this period, you are entitled to a refund of initial payments minus a deduction for facility use. The key fob fee is refundable if the fob is returned in as-new condition. Required proof: written cancellation within 14 days and evidence of return of key fob. Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: try to negotiate

Retention offers reported in public club terms and marketing include temporary promotional months and discounts for longer commitments. Examples in official offer terms include promotions such as 4 weeks for £4 for new members and occasional '1 month free' promotions tied to 12-month sign-ups. When you contact your club to negotiate, request: a temporary freeze, a discount code, or a move to a cheaper membership tier. Ask the club manager in writing and request written confirmation of any offer.

What cancellation saves you - concrete math

Use the real prices from club examples to measure savings. Example Anytime Fitness monthly: £45.95. Annualised cost using the monthly price: £45.95 x 12 = £551.40 per year. The 12-month commitment price listed for a Tooting plan is £515.40 per year. Promotional trial: 4 weeks for £4 equals £4.00.

Compare with PureGym, a lower-cost competitor: £24.99 per month. Annual cost at PureGym: £24.99 x 12 = £299.88 per year. Yearly savings if you switch from Anytime Fitness at £45.95/month: £551.40 - £299.88 = £251.52 per year. Yearly savings relative to the listed 12-month Anytime price: £515.40 - £299.88 = £215.52 per year.

Relevant UK consumer law

The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for most contracts concluded online or off-premises. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents unfair contract terms, including disproportionate cancellation penalties.

Data and regulator

Personal data provided to a club is regulated under the UK GDPR and overseen by the Information Commissioner. Members can complain to the ICO if they believe personal data has been mishandled. Source: Anytime Fitness privacy summary and research notes.

Disputes and escalation

Step 1: Complain to the club in writing and keep records. Step 2: If unresolved, contact Citizens Advice for guidance and seek alternative dispute resolution where available. For payment disputes, use your card issuer for chargeback or Section 75 where applicable. The Competition and Markets Authority (CMA) treats unclear auto-renewal and hard-to-cancel subscriptions as potential unfair practices.

Access and fob

Return your member access key (fob) if requested. The fob fee is refundable if returned in as-new condition, according to club terms. Keep proof of return and ask for a receipt.

Final billing

Expect any direct debit payments due until the effective termination date. If you cancelled within the 14-day cooling-off period, a refund will be issued for initial payments minus a deduction for use of facilities. For paid-in-full memberships, a pro-rata refund may apply according to the membership form.

Data and re-activation

Request confirmation that your membership is closed and ask for a copy of data held about you. Re-activation policies vary by club; ask the club whether a re-join fee or new joining fee will apply.

Use this checklist to complete and evidence your cancellation.

• Find your local club cancellation route on the club page or use membership terms.
• Write and sign a cancellation letter including membership number, full name and desired end date.
• Send cancellation by registered post to Anytime Fitness, Hatters Lane, WD18 8YH Watford, United Kingdom, or submit the club's online cancellation form.
• Keep proof: copy of the form, confirmation email, tracked post receipt.
• If cancelling during the 14-day cooling-off period, request a refund in writing and return the key fob in as-new condition.
• Monitor your bank for final direct debit collections and contact your bank immediately if unauthorised charges continue.