Cancel Fitme Lazy Workout the easy way

Overview

Fitme Lazy Workout is a guided home-fitness mobile app published by EXTRAMILE LIMITED. The service delivers short daily workouts covering Pilates, yoga, strength training and weight-loss programs designed for users who prefer guided sessions at home rather than gym classes or personal trainers.

Main features

The app provides daily guided sessions, program tracks, and paid premium content. Users report short, targeted sessions that aim to improve consistency and results over time. The app is available on iOS and Android devices.

Company facts

Web Profile - step by step

1. Open your browser and go to the Fitme account login page inside the app or Web Profile area.
2. Log in with the same credentials you use in the app.
3. Open the Subscriptions tab in your profile.
4. Tap Turn off auto-renewal or Manage subscription and confirm the action.
5. Take a screenshot of the confirmation screen and save it with the date.
6. If you want a refund, send the screenshot to [email protected] with a clear refund request and refer to the Consumer Contracts Regulations 2013 if within 14 days.

iOS - step by step

1. Open the Fitme app and go to Progress, then Settings, then Manage subscription as instructed in the app.
2. If the app directs you to App Store subscriptions, open Settings on your iPhone, tap your name, then Subscriptions and select Fitme Lazy Workout.
3. Tap Cancel Subscription and keep the App Store confirmation.
4. Save the App Store receipt and a screenshot showing the subscription status.

Android - step by step

1. Open the Fitme app and look for Progress > Settings > Manage subscription within the app.
2. If redirected, open Google Play Store, tap your profile, Subscriptions, then select Fitme Lazy Workout and Cancel subscription.
3. Keep the Play Store confirmation email or a screenshot of the canceled subscription page.

Email - step by step

1. Compose an email to [email protected] with your full name, account email, and request to cancel and turn off auto-renewal.
2. Attach screenshots of your account subscription page showing the active subscription.
3. Ask for written confirmation and keep any reply as proof.

Post - step by step

1. Write a clear cancellation letter including your account email, subscription plan, and request to cancel immediately for future renewals.
2. Send by registered post to: Fitme Lazy Workout, 123 Fitness Avenue, SE1 2AB London, United Kingdom.
3. Keep the registered-post receipt and photograph the delivery confirmation.

Moving - change of country or long-term relocation

If you move abroad and can no longer use the service as provided, request cancellation and include proof of new address such as a tenancy agreement, utility bill or official relocation documentation. Fitme Lazy Workout does not publish a specific relocation policy; send documentation to [email protected] and keep the email reply as proof. Applicable law: Consumer Rights Act 2015.

Price increase

If Fitme Lazy Workout increases the subscription price during an existing commitment and you do not accept the increased price, you may cancel and request a refund for any part of the renewed period you do not want. Provide the subscription screenshot showing the old price and the notification of increase. Applicable law: Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Death of subscriber

In the event of the subscriber's death, a close relative or estate executor should email [email protected] with the account email and send a death certificate. Fitme Lazy Workout's published procedures for death are not publicly disclosed; use the provided evidence and request account closure and refund of future charges. Applicable law: Consumer Rights Act 2015.

Legitimate ground - health or disability

Fitme Lazy Workout has user reports where subscribers attempted cancellation for health reasons. Provide a medical letter, doctor note, or similar official evidence and send to [email protected]. If a refund is refused and the service is not provided with reasonable care and skill, Consumer Rights Act 2015 applies.

End of commitment

If your plan runs until a fixed end date, cancellation to stop renewal must be performed before the renewal date via the account interface. Proof required: screenshot of subscription status and cancellation confirmation. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Cooling-off period (14-day)

When the subscription is purchased online, you have a 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you cancel within 14 days and the service has not been used, you are entitled to a full refund. If you used any part of the service with your express consent, Fitme may charge a pro-rata fee for the days of service supplied. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel: negotiate

Research shows limited publicly reported retention offers from Fitme Lazy Workout. There are no confirmed standard retention discounts published. To request a retention offer, contact [email protected] and state your account email, current plan and a clear request: ask for a reduced monthly rate, a pause, or a free trial extension. Provide your desired outcome in writing and keep any reply. Use the link to terms to reference contract terms: Fitme terms.

What cancelling saves - exact yearly math and cheapest alternative

Compute yearly cost for common Fitme plans using the research prices:

• Monthly Premium Access: £34.99 x 12 = £419.88 per year.
• Quarterly Premium Access: £16.66 x 12 = £199.92 per year (quarterly billed at equivalent).
• Half-year Premium Access: £11.66 x 12 = £139.92 per year.
• Yearly Premium Access: £4.99 x 12 = £59.88 per year (billed as £59.99 annually in research entries).
• Weekly Premium Access equivalent: £47.96 per month x 12 = £575.52 per year.

If you cancel a Monthly Premium Access plan you save £419.88 a year. The cheapest real alternative is a free-tier app such as Nike Training Club at price £0 per month; switching from Yearly Premium Access at £4.99 per month saves £59.88 per year by moving to a free alternative. For reference to contractual text see Fitme terms.

Key UK laws protecting subscribers

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14-day cooling-off period for most online contracts. The Consumer Rights Act 2015 requires services to be supplied with reasonable care and skill. The Digital Markets, Competition and Consumers Act 2024 introduces a strengthened subscription regime affecting renewals and trial periods. For disputes, the Competition and Markets Authority (CMA) and Citizens Advice offer guidance on unfair auto-renewal practices.

How to escalate if Fitme refuses a refund

First complain in writing to [email protected] and keep all replies. If unresolved, contact Citizens Advice or your local Trading Standards to report potential unfair practice. For card payments, consider a Section 75 claim with your card issuer for payments over £100 or a chargeback for credit or debit card payments. If the provider fails to respond to a refund claim, small claims court is an option for sums within its jurisdiction. Cite the relevant laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015.

Regulator and bodies

Contact Citizens Advice for practical support and Trading Standards for formal complaints. The CMA monitors subscription practices and treats hard-to-cancel subscriptions as potentially unfair. Keep screenshots, email exchanges and receipts as evidence for escalation.

Check access and billing

After cancellation, confirm that auto-renewal is turned off in your account or App Store/Play Store. Keep the cancellation confirmation screenshot and monitor your bank statement for unwanted charges during the next billing date. If charges continue after cancellation, collect evidence and contact your bank for a chargeback request.

Data and re-activation

If you want your account data removed, email [email protected] asking for account deletion and include your account email. For re-activation, you can re-subscribe through the app stores or the in-app purchase flow. If you are due a refund under the 14-day cooling-off period, request it in writing and keep the provider response.

Final billing and receipts

Save your final receipt or subscription cancellation email. If you paid via Apple or Google, keep the App Store or Play Store receipt as proof of purchase. For yearly or lifetime purchases, check the product listing for any non-refundable clauses and compare these against your statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

Use this checklist to stop future payments and preserve evidence in case of a dispute.

• Step 1 - Cancel in-app or via Web Profile now and take a screenshot showing auto-renewal disabled.
• Step 2 - If you paid through Apple or Google, cancel through the App Store or Google Play and keep the confirmation email.
• Step 3 - If within 14 days of purchase, request a refund citing the Consumer Contracts Regulations 2013 and include screenshots.
• Step 4 - Email [email protected] with the cancellation screenshot and request written confirmation; keep the reply.
• Step 5 - If you prefer paper, send a registered letter to Fitme Lazy Workout, 123 Fitness Avenue, SE1 2AB London, United Kingdom and keep the registered-post receipt.
• Step 6 - Monitor your bank statement for two billing cycles and prepare a chargeback or Section 75 claim if unauthorised charges continue.
• Step 7 - If unresolved after your complaints, contact Citizens Advice or Trading Standards and provide your evidence pack.