Free Entry (Postal Route)
£0
/ mois
One entry per draw via post. Access to prize draws. No entertainment benefits.
One entry per draw via post. Access to prize draws. No entertainment benefits.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
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Preview of your letter
PreviewSender
Recipient
Goodlife Plus
160 City Road
EC1V 2NX London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Goodlife Plus agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Goodlife Plus service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Goodlife Plus service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Goodlife Plus
Step-by-step 2026 guide to cancel Goodlife Plus in the UK. Includes contact steps, cooling-off rights, refund info and Trustpilot rating (4.8/5).
https://goodlifeplus.co.uk
London, United Kingdom
Gym Fitness
Cancellation at a glance
| fastest method (name it + why) | Online account - direct in-account cancellation gives immediate confirmation of cancellation via the website and is the fastest recorded path |
| effective delay | Immediate upon confirmation in account or by phone when processed |
| notice period | Not published by Goodlife Plus |
| cancellation fee (amount or 0) | Not published by Goodlife Plus |
| minimum commitment | Not published by Goodlife Plus |
| phone + hours | Not published by Goodlife Plus |
| postal address for registered letter | Goodlife Plus, 160 City Road, EC1V 2NX London, United Kingdom |
What is Goodlife Plus
Overview
Goodlife Plus is a UK-based membership service that provides prize draw entries, discounts across entertainment and restaurants, and loyalty points. The company runs multiple membership tiers and one-off instant-win packs.
Who uses it
Goodlife Plus targets consumers who want access to prize draws, entertainment discounts and periodic giveaways while collecting loyalty points. The public subscriber count is approximately 25,500.
Core features
Membership features include monthly prize draw entries, access to 30+ draws per month, loyalty points at sign-up and periodic promotional perks such as complimentary movie tickets for higher tiers. Goodlife Plus publishes full details on membership tiers on its official membership page: Goodlife Plus memberships.
| Founded | 2020 |
| Founder | Joe Chadd |
| Headquarters | London, United Kingdom |
| Subscribers | ~25,500 |
| Trustpilot rating | 4.8/5 (20,792 reviews) |
How to cancel Goodlife Plus
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Website / Account | Log in to your account and use the membership settings to cancel subscription | 10 minutes | On-screen confirmation and email receipt | Easy |
| Phone | Call support and ask the agent to cancel your membership | 10 to 30 minutes (call + wait) | Call reference number or email confirmation if agent sends one | Medium |
| Email [email protected] requesting cancellation with account details | Up to 7 days for reply | Email reply from support | Medium | |
| Post (registered letter) | Send a signed written cancellation to the registered address | Delivery time plus processing 7 to 14 days | Royal Mail tracked delivery receipt | Medium |
Website / Account
- Sign in at https://goodlifeplus.co.uk/.
- Go to your profile or membership settings and select 'Cancel membership' or equivalent option.
- Follow on-screen steps until you receive an on-screen confirmation message and an email confirmation.
- Save the confirmation email and screenshot the on-screen confirmation for proof.
Phone
- Prepare account details: registered email, last 4 digits of the card used and membership tier.
- Call Goodlife Plus support - phone number not publicly published; if you do not have a number in your account, email support to request the correct phone line.
- On the call, state you want to cancel and request a cancellation reference number and an email confirmation.
- Record date and time of the call and the agent's name.
- Send a message to [email protected] with subject line 'Cancellation request - [your name]'.
- Include your full name, registered email, membership tier and a clear sentence: 'Please cancel my Goodlife Plus membership and confirm in writing.'
- Keep the sent email and any reply as proof.
Post (registered letter)
- Write a short signed letter: your full name, registered email, membership tier and the sentence 'I cancel my Goodlife Plus membership. Please confirm by email or post.'
- Send it to: Goodlife Plus, 160 City Road, EC1V 2NX London, United Kingdom by Royal Mail recorded delivery.
- Keep the delivery receipt and wait for written confirmation from Goodlife Plus.
Cancel by reason
Cooling-off period (14 days)
If you bought a membership online or off-premises you have a 14-day cooling-off right under the Consumer Contracts Regulations 2013. The 14-day period starts the day after you enter the contract. If you paid up front and cancel within 14 days you are entitled to a full refund unless you asked the business to start digital content immediately.
Required proof documents: purchase confirmation email or receipt; account ID; payment record. Law: Consumer Contracts Regulations 2013.
Request after services started during cooling-off
If you asked Goodlife Plus to provide services during the cooling-off period they may keep an amount proportionate to the services provided up to cancellation. If no payment was taken but services were provided at your request you may owe payment for services provided.
Required proof documents: evidence of the request to start services (email, chat transcript); payment record. Law: Consumer Contracts Regulations 2013.
Price increase
If Goodlife Plus increases the price during an active subscription, you can cancel if the change breaches your agreement. Collect the announcement or terms update and any email notifying you of the increase. Goodlife Plus must follow its terms and the CMA guidance on automatic renewals; unfair price increase clauses can be challenged under the Consumer Rights Act 2015.
Required proof documents: copy of price change notice; membership terms; billing history. Law: Consumer Rights Act 2015; CMA guidance on auto-renewal.
Moving address / relocation
If you move and the service becomes unusable because the membership depends on local or regional benefits, provide proof of new address (utility bill or tenancy agreement) and a cancellation request. Goodlife Plus's published rules do not include a specific relocation clause; expect usual processing times.
Required proof documents: utility bill or tenancy agreement showing new address; account confirmation. Applicable law: Consumer Rights Act 2015.
Death of the subscriber
To cancel on grounds of death, provide a copy of the death certificate and a letter from the executor or next of kin instructing cancellation. Goodlife Plus will process cancellations on receipt of formal proof.
Required proof documents: death certificate; proof of authority (executor ID) or next of kin details.
Legitimate grounds accepted by Goodlife Plus
Based on research, Goodlife Plus accepts cancellations via account, phone and email. Specific legitimate grounds such as major service breach require evidence that the service was not provided with reasonable care and skill; that is covered by the Consumer Rights Act 2015.
Required proof documents: screenshots, receipts, correspondence showing failure to provide promised service. Law: Consumer Rights Act 2015.
Negotiate or save
Before you cancel: negotiate
Goodlife Plus staff are reported in reviews as polite and helpful. Review quotes include 'Spoke with a lovely lady called Jamie. Very helpful and didn't try to push other membership deals on me.' and 'I contacted Goodlife plus n spoke to a lovely woman called Grace who listened to my situation'. Use this when you contact support: explain your reason, request a retention offer such as a discounted month, a pause or downgrade to a lower tier, and ask for the offer to be sent in writing before you accept.
What cancellation saves you - yearly math
Compute annual cost for common tiers:
- Standard: £11.99 x 12 = £143.88 per year
- Platinum: £19.99 x 12 = £239.88 per year
- VIP: £29.99 x 12 = £359.88 per year (promotional first month often £14.99)
- Unlimited (annual): £99.99 per year (equivalent to £8.33 per month)
Cheapest real alternative from competitors listed in research: PureGym at £31.99 per month equals £383.88 per year. Annual saving example if you switch from Standard (£143.88) to Unlimited annual (£99.99): £143.88 - £99.99 = £43.89 saved per year. If you cancel VIP (£359.88) and choose Unlimited annual (£99.99), you save £259.89 per year.
Legal protections and escalation
Your statutory rights
In the United Kingdom your cancellation and refund rights include the 14-day cooling-off period under the Consumer Contracts Regulations 2013. Services must be provided with reasonable care and skill under the Consumer Rights Act 2015.
Auto-renewal and unfair contract terms
The Competition and Markets Authority (CMA) considers hard-to-cancel subscriptions or unclear auto-renewal terms as possible unfair practices. If Goodlife Plus fails to allow a straightforward cancellation path you can raise this with Citizens Advice for guidance.
How to escalate
First complain to Goodlife Plus in writing and keep evidence. If unresolved, seek help from Citizens Advice: Citizens Advice - cancelling a service. For qualifying card payments consider a chargeback or Section 75 claim via your card issuer. If contract terms appear unfair, cite the Consumer Rights Act 2015 and contact the CMA or Citizens Advice for next steps.
What to do after cancelling Goodlife Plus
Check access and benefits
Confirm whether cancellation ends access immediately or at the end of the billing period. Save screenshots of any member-only offers if you expect to lose them.
Data and account
Request deletion or retention of your data by emailing [email protected]. Keep a copy of your cancellation confirmation and any replies. If you want to return later, ask about re-activation rules and whether loyalty points are retained.
Final billing and refunds
If you cancelled within the 14-day cooling-off period and paid up front for an annual plan you are entitled to a refund per the Consumer Contracts Regulations 2013. For monthly payments research notes they are generally non-refundable once processed.
Next steps and practical checklist
Follow this checklist to make cancellation simple and to keep proof.
- Save your account ID and membership tier.
- Take screenshots of the 'cancel' action and any confirmation page.
- Email [email protected] with a cancellation request and keep the sent message.
- If you call, note date/time, agent name and ask for a reference number.
- If you send post, use Royal Mail recorded delivery to Goodlife Plus, 160 City Road, EC1V 2NX London, United Kingdom and keep the receipt.
- Check your bank statements for any further charges for 60 days after cancellation.
- If you paid yearly, check eligibility for a refund within 14 days and request refund in writing.
Plans
Standard
£11.99
/ mois
25 entries per draw (750 entries per month), access to 30+ draws/month, discounts across entertainment and restaurants, 500 loyalty points on sign-up. 7-day free trial.
25 entries per draw (750 entries per month)
access to 30+ draws/month
discounts across entertainment and restaurants
500 loyalty points on sign-up. 7-day free trial.
Platinum
£19.99
/ mois
80 entries per draw (2,400 entries per month), access to 30+ draws/month, discounts, complimentary monthly movie, 1,500 loyalty points on sign-up. 7-day free trial.
80 entries per draw (2
400 entries per month)
access to 30+ draws/month
discounts
VIP
£29.99
/ mois
150 entries per draw (4,500 entries per month), access to 30+ draws/month, discounts, complimentary monthly movie and two Vue tickets each month, 3,000 loyalty points on sign-up. 7-day free trial. Promotional first month often £14.99.
150 entries per draw (4
500 entries per month)
access to 30+ draws/month
discounts
Unlimited (Annual)
£8.33
/ mois
100 entries per draw, entry in every daily draw (365 draws per year). 14-day refund window for the annual plan.
100 entries per draw
entry in every daily draw (365 draws per year). 14-day refund window for the annual plan.
Instant Win Packs
Not applicable
/ mois
One-off purchases starting from £0.67. No membership required.
One-off purchases starting from £0.67. No membership required.
No commitment. Billoff helps you cancel or adjust your Goodlife Plus subscription without hunting down every detail alone.
Pros & cons
Pros
Multiple membership tiers to match different budgets, including a £99.99 annual Unlimited option.
7-day free trial on monthly tiers allows a short test before payment.
Good staff reported in reviews for helpful and polite support interactions.
Cons
Recurring complaints about difficulty cancelling and unexpected ongoing charges in reviews.
Monthly payments reported as non-refundable once processed.
Phone support number and public hours are not published, requiring email or account lookup.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
PureGym
£31.99
/ mois
Flexible no-contract gym membership with 24/7 access and multi-gym access for Plus plan.
JD Gyms Stoke
£29.99
/ mois
24/7 access, no joining fees and multi-gym access for Plus+ membership.
Countries where Goodlife Plus is available
Goodlife Plus is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Goodlife Plus subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Goodlife Plus subscription, whichever payment method you use.
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