Cancel Lazy Fit the easy way

Overview

Lazy Fit is a home-workout app offered by Next Vision Limited that focuses on low-impact, beginner-friendly exercise programs such as chair yoga, bed workouts and wall pilates. The app offers a Free Tier and a Yearly Premium plan.

Who it is for

Target users are women and seniors who need gentle, adaptable exercise programs that can be done at home with minimal equipment. The app promotes short, accessible sessions and progressive plans like a 28-day challenge.

Quick facts

Web cancellation (via website)

1. Send an email to [email protected] including your account email, subscription start date and a clear request to cancel the subscription.
2. Request written confirmation and a final billing date.
3. Keep a copy of your sent message and any automatic reply. If no reply, escalate using the steps in the Legal protections block.

iOS cancellation (Apple)

1. Open the App Store on your iPhone or iPad.
2. Tap your profile photo in the top right, then tap Subscriptions.
3. Select LazyFit and tap Cancel Subscription.
4. Cancel at least 24 hours before the trial end or renewal to avoid the next charge; keep the Apple confirmation screen and Apple email as proof.

Android cancellation (Google Play)

1. Open Google Play Store on your Android device.
2. Tap your profile, then Payments & subscriptions, then Subscriptions.
3. Select Lazy Fit and tap Cancel subscription.
4. Keep the Google Play confirmation or email as proof.

Phone cancellation

1. Lazy Fit has not published a cancellation phone number; phone cancellation is not available publicly.
2. If you find a phone number, request a cancellation reference and follow up by email or registered post to record the request.

Email cancellation

1. Email [email protected] or [email protected] with the subject line "Cancel subscription" and include your account email and subscription details.
2. Ask for a confirmation email stating the cancellation date and whether any refund will be issued.
3. Keep the sending and any replies as evidence for dispute resolution.

Post (registered letter)

1. Draft a signed letter addressed to Lazy Fit, Street only, SL6 1BU Maidenhead, United Kingdom, stating your account email, subscription start date and that you request cancellation.
2. Send by registered post and keep the proof of postage and signed delivery receipt.
3. If you need to escalate a complaint later, include copies of the registered letter and proof of delivery.

Moving / change of residence

If you move and cannot use the service because it is location-dependent, provide proof such as a utility bill or new lease showing the new address and a request to cancel. Lazy Fit has not published a specific relocation policy; use proof documents and contact [email protected] for a decision.

Price increase

If Lazy Fit increases the subscription price and your contract allows you to cancel in that case, send a cancellation notice referencing the price increase and a copy of the notice received. Provide the subscription ID and the date the price change takes effect. The Consumer Rights Act 2015 and the Subscription Services (Protection of Consumers) Act 2024 protect consumers against unilateral, unclear contract changes.

Death of the subscriber

To stop recurring charges after the death of a subscriber, send a copy of the death certificate and the subscription details to [email protected]. Request immediate cancellation and a confirmation email. If charges continue, use bank chargeback or card scheme protections and escalate to Citizens Advice.

Legitimate grounds accepted by Lazy Fit (from research)

Lazy Fit’s published money-back rules include program participation proof for money-back guarantees (for purchases made directly on the website) and medical reasons may be considered under refunds if evidence is provided. For money-back requests, contact the company via the money-back procedure at https://lazyfit.ai/support/money-back.

End of commitment

If your subscription term ends or a renewal date arrives, cancel before the renewal date (at least 24 hours for App Store) to avoid renewal. If you paid via Apple or Google Play, cancel via their subscription management screens.

Cooling-off period

For online purchases of a subscription, you normally have a 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you expressly asked for service to start during that period (for example, you started streaming or downloaded content), the trader may charge for the time you used the service. The Subscription Services (Protection of Consumers) Act 2024 also provides rights to cancel during initial or renewal cooling-off periods; see the statute.

Before cancelling: negotiate

Research shows no widely reported retention offers published by Lazy Fit. To request a retention offer, email [email protected] or [email protected] and state you will cancel unless offered a discount. Ask for a prorated refund or a reduced renewal price and request written confirmation of any offer.

What cancelling saves you

Lazy Fit Yearly Premium costs £29.99 per year or £2.50 per month in the UK App Store. Compute yearly costs and savings against competitors:

• Lazy Fit yearly cost: £29.99 (given price).
• PureGym alternative: £24.99 per month which equals £24.99 x 12 = £299.88 per year.
• NRG GYM alternative: £29.95 per month which equals £29.95 x 12 = £359.40 per year.
• Vibes Gym alternative: £52.49 per month which equals £52.49 x 12 = £629.88 per year.

Example savings by cancelling Lazy Fit and switching from a PureGym-style monthly membership: £299.88 - £29.99 = £269.89 saved per year. Lazy Fit monthly-equivalent cost: £2.50 x 12 = £30.00 per year.

Key UK laws and regulator

Relevant laws include the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The Subscription Services (Protection of Consumers) Act 2024 applies to subscription renewals and cooling-off periods. The relevant regulator for consumer unfair practices is the Competition and Markets Authority (CMA).

Cooling-off and refunds

Under the Consumer Contracts Regulations 2013 there is a 14-day cooling-off period for online contracts, with exceptions for digital content started with your express consent. The Subscription Services (Protection of Consumers) Act 2024 also provides cancellation rights during initial and renewal cooling-off periods; see the Act.

Escalation steps

1. Complain to Lazy Fit first by email to [email protected] or by using the web contact address.

2. If unresolved, contact Citizens Advice for record-keeping and next steps.

3. For card payments, consider a chargeback via your card issuer or, for qualifying credit card transactions, a Section 75 claim with your card issuer.

4. For suspected unfair contract terms, report the practice to the CMA.

Check access and final billing

After cancellation, check the date when your access ends. If you cancelled via Apple or Google Play, your access usually continues until the paid period ends. If you cancelled directly with Lazy Fit by email, request a confirmation stating the final billing date and whether any refund is due.

Data and app removal

If you want to delete personal data, request account deletion from [email protected]. Document the request and keep copies of responses. If you delete the app from your device, subscription cancellation must still be done via the platform used to pay (App Store, Google Play or website).

Re-activation and refunds

If you later want to re-subscribe, you can reinstall and subscribe again. Refunds follow Lazy Fit’s money-back rules and platform-specific policies; for direct purchases see Lazy Fit money-back.

Follow this checklist to cancel and protect yourself.

• Find how you paid (Apple App Store, Google Play or directly on the website).
• Cancel via the same platform: Apple -> App Store subscriptions; Google -> Google Play subscriptions; Website -> email [email protected].
• Cancel at least 24 hours before a scheduled renewal when using Apple to avoid the next charge.
• Save proof: screenshots of cancellation pages, confirmation emails from Apple/Google, sent emails and registered post receipts.
• If you want a refund, read the money-back rules and contact https://lazyfit.ai/support/money-back or your payment provider.
• If charges continue after cancellation, contact your bank or card provider for chargeback and keep evidence.