Cancel My All Sports the easy way

Service overview

My All Sports is a subscription-based service that delivers sports news and live results through a web and mobile service aimed at UK sports fans. The subscription uses a weekly charge model and offers the first 24 hours free.

How it works

After the 24-hour free period the service bills £4.50 per week automatically. Users access content via the web portal or mobile-optimized pages. The service offers live scores, articles and updates primarily for football, basketball and badminton coverage.

Company facts

Web (account self-service)

1. Open the service sign-in page: Sign in to My All Sports.
2. Go to "My Account" or the subscription section.
3. Select "Unsubscribe" or "Cancel subscription" and follow on-screen prompts.
4. Keep the confirmation email as proof of cancellation.

Android / mobile web

1. Open the mobile web link used to subscribe or the service page at myallsports.co.uk.
2. Tap "My Account" or the subscription link and choose unsubscribe.
3. If subscription was via carrier billing, send "STOP" to 61777 as the immediate opt-out method.
4. Save the SMS or on-screen confirmation.

SMS (fastest)

1. Open your phone messages app.
2. Create a new message with the single word "STOP" (uppercase or lowercase accepted).
3. Send it to 61777.
4. Keep the sent message and await any SMS confirmation. Access ends immediately on processing.

Email

1. Compose an email to [email protected] or use the contact form at My All Sports contact page.
2. Include your full name, phone number used to subscribe and the words "I want to cancel my subscription" and the date.
3. Request a confirmation email and keep any reply as proof.

Post (registered letter)

1. Write a short letter stating your full name, the phone number used, the date and the phrase "I withdraw my consent and cancel my subscription".
2. Send by registered post to: My All Sports, Crown Way, CF14 3UZ Cardiff, United Kingdom.
3. Keep the delivery receipt as proof.

Moving abroad

If you move outside the United Kingdom and can no longer use the UK service, provide proof such as a new UK exit immigration stamp, a utility bill in the new country or a new address registration. My All Sports does not publish a specific policy for relocation; submit the proof with a cancellation request to [email protected]. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts.

Price increase

If My All Sports raises the subscription price mid-contract you may cancel if the change is a material change to the contract. Provide the notice you received and your cancellation request. Store the price-change notification as proof. Applicable law: Consumer Rights Act 2015 for contract terms and Consumer Contracts Regulations 2013 where notice was inadequate.

Death of the subscriber

To cancel after the death of a subscriber, provide a short note, proof of death such as a death certificate and the account details. Send documents to [email protected] and request immediate termination. Applicable law: Contract law principles and the Consumer Contracts Regulations 2013 where relevant to distance agreements.

Legitimate grounds accepted by My All Sports

Research shows My All Sports accepts cancellation via SMS, web self-care and email. The provider recognises the 14-day cooling-off right for distance contracts. For refunds within 14 days provide a clear written declaration of withdrawal. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

End of commitment

The service auto-renews weekly. To stop renewal you must cancel before the next billing date by sending "STOP" to 61777 or unsubscribing in your account. Provide date-stamped confirmation as proof. Applicable law: Competition and Markets Authority guidance on automatic renewal transparency.

Cooling-off period (14 days)

If you cancel within 14 days from subscription activation you are entitled to a full refund of sums paid unless you expressly asked for the service to start during that period and accepted a charge. Submit a written cancellation request (email or web) and expect a refund within 14 days of notification. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel - negotiating with My All Sports

Research does not show published retention offers from My All Sports. When you contact support ask for a free extension, a pause, or a discount code by emailing [email protected] or using the self-care portal at customer service policy. Provide your subscription date and the phone number used. There is no publicly disclosed loyalty discount to reference.

What cancelling saves - yearly calculation

Price seen in research: £4.50 per week.

Weekly cost: £4.50 x 52 = £234.00 per year.

Monthly equivalent listed by My All Sports: £18.00 per month. Calculation: £18.00 x 12 = £216.00 per year.

Choose the conservative annual figure: cancelling saves £234.00 per year compared with staying subscribed weekly. Cheapest competitor from research: PureGym at £24.99 per month. PureGym yearly cost: £24.99 x 12 = £299.88 per year. Comparison: My All Sports annual cost £234.00 versus PureGym annual cost £299.88 - cancelling My All Sports saves £234.00 per year on the My All Sports subscription; switching to PureGym increases annual spend to £299.88.

Key UK consumer law

Your cancellation and refund rights are protected by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which give a 14-day cooling-off right for distance contracts, and by the Consumer Rights Act 2015 which requires services to be supplied with reasonable care and skill.

Regulator and premium services rules

OFCOM and the Regulation of Premium Rate Services Order 2024 apply where premium short codes or carrier billing are used. The CMA also scrutinises unclear auto-renewal practices. If My All Sports used premium-rate billing incorrectly you may report to OFCOM or seek Citizens Advice help at Citizens Advice - cancelling a service.

Escalation steps

1. Complain in writing to My All Sports at [email protected] or via their contact page. 2. If unresolved, use Citizens Advice for next steps. 3. For card payments, consider chargeback or Section 75 through your card issuer if the transaction qualifies. 4. For premium-rate disputes involving short codes, contact OFCOM.

Check access and final billing

After cancellation by SMS or web you should lose access immediately. Review your bank or card statement for the next 14 days to confirm no further charges are taken. If you were charged during the 14-day cooling-off period and you did not expressly request service to start, request a refund.

Data and account reactivation

Ask My All Sports for confirmation that your personal data will be removed or retained and for how long. If you want to re-subscribe later, sign in at myallsports.co.uk and follow the subscription flow again.

Follow this checklist to stop My All Sports and protect your rights.

• Send "STOP" to 61777 and keep the sent message.
• Sign in and unsubscribe via the account page; save any confirmation email.
• If you prefer, email [email protected] with your cancellation request and keep the reply.
• If you cancel within 14 days and want a refund, state the date of subscription and request refund within the same email.
• Keep bank or card statements for two billing cycles to spot duplicated charges.
• If you subscribed via carrier billing and charges continue, contact your mobile operator to block further charges.
• If you do not receive a refund within 14 days after a valid cooling-off cancellation, escalate to Citizens Advice or contact your card issuer for chargeback where applicable.