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We generate and send your cancellation letter to Pure Barre by registered mail
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Subject : Cancellation of Pure Barre agreement
Step-by-step UK guide to cancel Pure Barre memberships, notice periods, refunds and escalation. Includes studio address and alternatives. Rating: not publicly disclosed.
| Item | Value |
|---|---|
| Fastest method | Online via Pure Barre website or app - request cancellation through the ACCOUNT or INFO option; fastest because you can submit the request immediately from your account |
| Effective delay | Effective at the end of the current billing period for online cancellations; postal or emailed cancellations become effective after the 30 day written notice period |
| Notice period | 30 days written notice |
| Cancellation fee | Not published by Pure Barre |
| Minimum commitment | One interval from Membership Start Date (for example one month) |
| Phone + hours | Not published by Pure Barre |
| Postal address for registered letter | Pure Barre, Bryn Gobaith, LL17 0DW St Asaph, United Kingdom |
Pure Barre is a barre fitness franchise offering low-impact, full-body classes that blend small, isometric movements with light cardio and balance work. Founded in 2001, Pure Barre is a brand under Xponential Fitness, LLC.
People seeking low-impact strength and toning workouts and a structured class environment use Pure Barre. The brand targets both women and men interested in barre-style training.
Key facts about Pure Barre are shown below.
| Parent company | Xponential Fitness, LLC |
| Founders | Carrie Rezabek Dorr |
| Founded | 2001 |
| Employees | ~2,654 |
| Subscribers | 0.55 million |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Website / App | Log in, go to ACCOUNT or tap INFO, submit cancellation request | Request sent immediately; cancellation effective at end of billing period | In-app confirmation or confirmation email (if provided) | Easy |
| iOS app | Open app, access account settings, request cancellation or follow in-app cancellation flow | Request sent immediately; effective end of billing period | In-app message or email confirmation | Easy |
| Android app | Open app, access ACCOUNT or INFO, request cancellation | Request sent immediately; effective end of billing period | In-app message or email confirmation | Easy |
| Studio (in person) | Return to the studio where membership was purchased and submit a written cancellation | Immediate submission; effective after 30 days written notice | Stamped studio copy or written receipt | Medium |
| Third-party marketplace | Cancel through the marketplace where you bought the subscription (e.g., Apple, Google, other) | Varies by marketplace; usually immediate request, effective per marketplace rules | Marketplace cancellation confirmation | Medium |
| Send written cancellation to studio or to the email provided by Pure Barre support | Becomes effective after 30 days written notice | Keep sent email and reply or delivery receipt | Medium | |
| Post (registered letter) | Send a signed, dated cancellation letter to the registered studio address or Pure Barre address | Effective after 30 days from receipt of written notice | Royal Mail proof of delivery/registered mail receipt | Medium |
Rule: If you move so attending classes becomes impractical, some studios may allow termination for relocation. Proof: lease agreement, new utility bill or signed tenancy agreement at the new address. Note: waiver of early termination fees is at the studio's discretion and practices vary.
Applicable law: Consumer Rights Act 2015 for fairness of contract terms.
Rule: If a medical condition prevents participation, request termination or pause with a medical certificate. Proof: signed note from a doctor describing the restriction. Note: Pure Barre may accept medical termination but any fee waiver remains at studio discretion.
Applicable law: Consumer Rights Act 2015 for fairness of contract terms.
Rule: If your membership contract expressly allows price increases, the studio can apply those increases provided the contract terms are clear. If a price increase is not in your signed contract or is unfair, consumer protection law may apply.
Proof: copy of the contract and notice of price change.
Applicable law: Consumer Rights Act 2015 concerning unfair contract terms.
Rule: Estates or next of kin should contact the studio directly with a copy of the death certificate to request account cancellation and discuss any outstanding fees. Proof: death certificate and proof of relationship or executor details.
Applicable law: Consumer Rights Act 2015 for contract fairness; handling is subject to studio discretion and local policy.
Rule: Memberships renew automatically after the minimum commitment. To stop renewal, provide written notice according to the 30 day notice requirement before the renewal date.
Proof: copy of submitted written cancellation or confirmation email from Pure Barre.
Rule: For distance or off-premises contracts you have a 14 day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For digital content supplied by download or streaming, the 14 day right ends once you have expressly agreed that performance should start during the cancellation period.
Proof: signed, dated cancellation notice sent to the studio before the 14 day deadline.
Applicable law: Consumer Contracts Regulations 2013.
Reported retention offers: none explicitly reported in the public research. You can still request retention options by contacting your studio or account team and asking for a downgrade, pause, credit or transfer. Steps to ask: send a written request via your account or email, explain why you want to leave, and ask for available alternatives such as a membership pause or a reduced tier.
Where to ask: use the in-app ACCOUNT options or speak to the studio where you purchased the membership.
Pure Barre list pricing for the United Kingdom is not publicly disclosed by the company. For comparison, here are competitor yearly costs based on monthly prices:
Cheapest real alternative from the competitors listed is Core3 at £88 per month, costing £1,056 per year. If your Pure Barre monthly fee were known, compute savings as (Pure Barre monthly - alternative monthly) x 12. Since Pure Barre prices are not published, compute example savings using Core3: switching from a hypothetical £120/month Pure Barre would save (120 - 88) x 12 = £384 per year.
The main laws that apply are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Consumer Contracts Regulations 2013 give a 14 day cooling-off right for distance and off-premises contracts. See the Regulations.
The Consumer Rights Act 2015 requires services to be supplied with reasonable care and skill and protects consumers from unfair contract terms including disproportionate cancellation penalties.
The Competition and Markets Authority (CMA) monitors unclear auto-renewal and hard-to-cancel subscriptions. If Pure Barre's contract terms make cancellation hard, report concerns to Citizens Advice or Trading Standards.
First complain to Pure Barre, saving all correspondence. If unresolved, contact Citizens Advice or Trading Standards. For qualifying credit card purchases, consider Section 75 or a chargeback via your card issuer. For more on refunds, see Pure Barre's refund policy at Xponential Refund Policy.
After you cancel, you keep access until the end of your current billing period. Pure Barre's public policy states payments are nonrefundable and access continues through the end of the billing period; refunds or credits may be provided at Pure Barre's discretion.
Keep copies of all cancellation confirmations, emails and proof of postage. If you used a payment card, check bank statements for final charges and keep screenshots or PDFs of confirmations.
To re-activate, contact the studio or use the app to re-subscribe. If you bought a membership at a studio and want to transfer, raise the request with that studio; approvals are at the studio's discretion.
Use this checklist to cancel with proof and minimise surprises.
Not published by Pure Barre
/ mois
Unlimited studio classes or tiered access depending on studio franchising; exact features vary by studio and are not publicly listed.
Not published by Pure Barre
/ mois
Block of classes or limited monthly visits; availability varies by studio and franchise owner.
No commitment. Billoff helps you cancel or adjust your Pure Barre subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£88
/ mois
Core3 offers Reformer Pilates with small class sizes and personalized progression.
£99
/ mois
FOUND provides structured workout plans for women with flexible membership options.
£113
/ mois
Female-only studio offering Barre, Pilates and Hot Pilates with empowering environment.
/ mois
FS8 blends reformer Pilates, strength training and yoga into functional strength workouts.
/ mois
High-intensity, low-impact Megaformer workouts focusing on slow, controlled movements.
Pure Barre is available in many countries. Here are several frequently cited markets:
What you should know about Pure Barre subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Pure Barre subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.