Cancel Revo Fitness the easy way

Overview

Revo Fitness is a private gym chain founded in 2012 offering low-cost gym access and flexible opening hours. The company is headquartered in Perth, Australia and operates sites designed for accessible, budget-focused workouts.

Core offer

Revo Fitness provides single-site and multi-site memberships, short-term 5-week options and monthly billed memberships. The company highlights affordable access and basic class offerings for members.

Company facts

Web

1. Check your membership terms on the Revo website or the Member Terms PDF linked on the support pages. See memberships and the Member Terms PDF at Member Terms (PDF).
2. If the site offers contact forms, use them to request a cancellation and then send the written notice by email or post to ensure proof.
3. Retain screenshots of your submission and any automated replies.

iOS / App

1. Do not rely on the Revo Fitness app to cancel. The official guidance states you cannot cancel via the app.
2. Open the app only to verify your membership details, then prepare a written cancellation and deliver it in person, by email or by post.

Android

1. The same rule applies: the app does not support membership cancellation. Use email or in person.
2. Save app receipts and membership ID for inclusion in your cancellation notice.

Phone

1. Call your local Revo Fitness club during staffed hours (club phone number not publicly disclosed). Request that staff accept a written 30 day notice and ask for a receipt or written confirmation.
2. Follow the call with an emailed or posted written cancellation so the date of receipt is documented.

Email

1. If visiting in person is not possible, email [email protected] with your Full Name and Club Location as advised by live research. For official support contact also use [email protected] on file.
2. Include a clear statement: "I hereby cancel my Revo Fitness membership effective from the date you acknowledge receipt. Please confirm the date your 30 day notice begins."
3. Keep sent email with timestamp and any reply. This forms proof.

Post

1. Send a signed and dated letter with your full name, membership ID if known, club location and a clear statement that you cancel your membership and give 30 days notice.
2. Use tracked or registered post and keep the delivery record. Address: Revo Fitness, 27 Clements Lane, IG1 2QG Ilford, United Kingdom.
3. Retain a copy of the letter and the tracking receipt as proof of delivery; the 30 day notice begins on the date Revo receives the letter.

Relocation

Rule - You may cancel if you move to a location without convenient Revo Fitness access once any minimum term has expired. Provide proof such as a dated tenancy agreement, mortgage completion statement or official change of address.

Applicable law - Consumer Rights Act 2015 (service must be performed with reasonable care and skill).

Price increase

Rule - If Revo increases the membership price, you may have the right to cancel if the contract allows cancellation for price changes or if the increase is a material change to the contract. Provide the notification you received and the revised terms.

Applicable law - Consumer Rights Act 2015; Consumer Contracts Regulations 2013 where relevant for off-premises or distance contracts.

Death of the subscriber

Rule - Membership termination on death is typically permitted. Submit the death certificate and a short written request from the executor or next of kin to stop billing.

Applicable law - Contract law principles and the Member Terms; handle as an exceptional termination.

Legitimate grounds acknowledged by Revo

Rule - Research shows Revo accepts certain legitimate grounds for cancellation once any minimum term has expired: relocation, financial hardship, medical conditions or injuries preventing use, and dissatisfaction. Provide supporting documents: relocation proof, bank statements for financial hardship, a medical letter for medical conditions, or written explanation with supporting evidence for dissatisfaction.

Applicable law - Consumer Rights Act 2015.

End of commitment

Rule - If you have a fixed minimum commitment, you may cancel only after that term ends under the contract terms. Provide membership start date and proof of term completion.

Applicable law - Member Terms and Consumer Rights Act 2015.

Cooling-off period

Rule - For distance or off-premises contracts you have a 14 day right to cancel under the Consumer Contracts Regulations 2013. The Subscription Services (No. 2) Act 2024 also provides rights to cancel during initial and renewal cooling-off periods. Provide a clear statement of your decision to cancel within the 14 day window and request a refund for prepaid amounts for periods after termination, less any legitimate charges for services already provided.

Applicable law - Consumer Contracts Regulations 2013; Subscription Services (No. 2) Act 2024 (legislation).

Before you cancel: negotiate

Retention offers reported in research - none publicly reported for Revo Fitness. If you want to try to keep your membership, ask staff or support for the following when you contact them in person or by email: a lower monthly rate, a pause or freeze on membership for a fixed period, or transfer to a cheaper single-site plan. Sample request: "I am considering cancellation for financial reasons. Do you offer a temporary freeze or a lower rate? Please state any options in writing."

What cancelling saves you

We do not have a published Revo monthly price to compute exact personal savings. Below are concrete yearly costs for the cheapest competitor options so you can compare.

• PureGym: £24.99 x 12 = £299.88 per year.
• JD Gyms: £27.99 x 12 = £335.88 per year; annual option quoted £335 per year.
• NRG GYM: £29.95 x 12 = £359.40 per year.
• Crowns Gym: £35 x 12 = £420 per year; annual listed £560 per year.

Cheapest real alternative named: PureGym at £24.99 per month (yearly cost £299.88).

Key UK consumer laws

Your cancellation rights are protected by UK consumer law: the Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prohibits unfair contract terms; the Consumer Contracts Regulations 2013 give a 14 day cooling-off right for distance and off-premises contracts; and the Subscription Services (No. 2) Act 2024 strengthens cooling-off rights for initial and renewal subscription periods. See the official legislation for cooling-off provisions at legislation.gov.uk.

Refunds and unfair terms

Rule - If you cancel in accordance with the contract and applicable cooling-off rules, you may be entitled to a refund of amounts paid in advance for periods after your termination date, less any unpaid fees. A 5-Week Membership fee is reported as non-refundable and cannot be cancelled except under the statutory cooling-off rights. Blanket no-refund clauses do not override the Consumer Rights Act 2015.

Escalation path

Step 1 - Complain to Revo Fitness in writing and request written confirmation of cancellation and any refund calculation. Step 2 - Contact Citizens Advice for guidance if Revo refuses to acknowledge a valid cancellation. Step 3 - Use chargeback through your card issuer or Section 75 claim for qualifying card payments if Revo continues to take payments after cancellation. Step 4 - Report potential hard-to-cancel or unclear auto-renewal practices to the Competition and Markets Authority (CMA).

Access and final dates

After Revo receives your written notice, your membership continues until the end of the 30 day notice period. Ask Revo to confirm your final access date in writing and keep that confirmation.

Data and membership records

Request a copy of your membership record and any final invoices. If you want Revo to delete your personal data, submit a data deletion request in writing referencing your membership ID and ask for confirmation under data protection rules.

Final billing and refunds

If you paid in advance for a period after your termination date, request a refund calculation and a payment timeline. If you paid by card and Revo takes further payments, contact your card issuer for a chargeback or Section 75 advice where applicable.

Re-activation

If you want to re-join later, ask for the re-join process and whether any joining fee applies. Keep any proof of previous membership start and end dates for discounts or legacy pricing where available.

Follow these steps to ensure a clean cancellation and protect your finances.

• Step 1: Prepare a clear written cancellation including full name, membership ID, club location and the sentence: "I hereby cancel my Revo Fitness membership and provide 30 days notice. Please confirm the date you received this notice."
• Step 2: Deliver the notice in person to a staffed club or send by tracked registered post to Revo Fitness, 27 Clements Lane, IG1 2QG Ilford, United Kingdom. Alternatively email [email protected] and cc [email protected].
• Step 3: Keep proof - stamp from reception, tracking record, sent email and any reply.
• Step 4: Ask for written confirmation stating the exact date your 30 day notice begins and your final billing date.
• Step 5: Monitor bank statements for continued direct debit collections. If payments continue beyond the final date, contact Revo in writing and your bank for chargeback/Section 75 if paid by card.
• Step 6: Keep copies of every communication for at least 12 months.