Cancel Yogasana the easy way

Service overview

Yogasana is a digital yoga platform operated by YOGASANA Ltd. It provides an on-demand library of yoga classes, live-streamed sessions, downloadable pose guides and workshops. The service targets people who want creative and accessible yoga resources for home practice.

Key features

Features reported by the company include access to over 500 on-demand videos, live classes, downloadable resources, progress tracking and exclusive masterclasses.

Company facts

Web (website or welcome email)

1. Open the welcome email you received when you signed up and click the cancellation link if present. If you did not keep the email, go to the Yogasana FAQ or account settings on the site.
2. Follow the on-screen cancellation flow to confirm cancellation. Keep a screenshot of the final confirmation page.
3. Expect access to remain until the end of the paid period. If you want a written record, forward the confirmation email to yourself and save it.
4. Official cancellation guidance is available on the cancel page: Official cancellation page.

iOS (App Store subscriber)

1. Open the Settings app on your iPhone or iPad, tap your name, then Subscriptions.
2. Select the Yogasana subscription and tap Cancel Subscription.
3. Keep the Apple email confirming subscription cancellation as proof.
4. If you cannot cancel in App Store, contact Apple support and forward any Apple confirmation to Yogasana support for their records.

Android (Google Play subscriber)

1. Open the Google Play Store app, tap your profile icon, then Payments and subscriptions and Subscriptions.
2. Select Yogasana and tap Cancel subscription.
3. Keep the Google Play email receipt confirming cancellation as proof.

Phone

1. Yogasana's public phone numbers are not published. If you have a phone contact from registration, call and request cancellation reference.
2. Record date and time of the call and request an email confirmation.

Email

1. Send an email to [email protected] with subject line: "Cancel subscription - [Your name]" and include your account email, subscription ID and last 4 digits of the payment card used.
2. Save the sent email and keep the reply from support as proof.

Post (registered letter)

1. Write a cancellation letter including your full name, account email, subscription ID and request to cancel immediately or at the end of the paid period.
2. Send the letter by registered post to: Yogasana, 207 Regent Street, W1B 3HH London, United Kingdom.
3. Keep proof of postage and note the date the company receives the registered letter; access remains until the end of the paid period.

Moving abroad or relocation

If you permanently move outside the country and this prevents performance of a location-specific service, send proof such as a utility bill or tenancy agreement showing your new address and a copy of your ID to [email protected]. Yogasana's research notes do not list a specific relocation policy, so provide documentary evidence and request cancellation confirmation.

Applicable law: Consumer Rights Act 2015 (service must be performed with reasonable care and skill).

Price increase

If Yogasana increases the subscription price during your active term, you may be able to cancel without penalty where the change is unilateral and was not agreed. Provide the notification of price increase and your account details to support. Save the company's reply.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015.

Death of subscriber

To cancel for reasons of death, send a copy of the death certificate and the subscriber's account details by email or post to the address above. Request confirmation of cancellation and any consideration of refunds. Keep copies of all documents sent.

Legitimate grounds accepted by Yogasana

Research states Yogasana will investigate refund requests for dissatisfaction and may refund the most recent payment in exceptional cases. Provide evidence such as screenshots showing service issues, your usage logs and the complaint correspondence.

Applicable law: Consumer Rights Act 2015 (services must be supplied with reasonable care and skill).

End of commitment (annual plans)

Annual subscriptions lock you in for 12 months. Cancellation takes effect at the end of the paid annual term. If you want to avoid renewal, cancel before the renewal date. Yogasana states users retain access until the end of the paid period.

Applicable law: Consumer Contracts Regulations 2013.

Cooling-off period (14 days)

For online sign-ups you usually have a 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you cancel within 14 days and the service has not been used, you are usually entitled to a full refund. If you agreed to start the service during the 14 days and used it, the trader may charge for the part supplied on a pro-rata basis. To claim a statutory refund, email [email protected] with the cancellation request and refer to the 14-day cooling-off right.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel: negotiate

Research finds no publicly reported standard retention offers from Yogasana. When you contact support to cancel, request a retention offer in writing. Example request template: "I want to cancel but would consider staying for a reduced rate or a pause. Please confirm any available offers in writing." If you are on a monthly plan, ask for a temporary discount or a payment pause for a fixed number of months. If you are on an annual plan, ask whether Yogasana will allow a pro-rata partial refund when a genuine service failure occurred; Yogasana's policy states refunds are handled case-by-case and may cover the most recent payment.

What cancellation saves you - concrete math

Use the published pricing ranges to compute yearly cost and savings. Monthly option examples: 1) Monthly at 15 per month: 15 x 12 = 180 per year. 2) Monthly at 20 per month: 20 x 12 = 240 per year. Annual option examples: 1) Annual at 120 per year. 2) Annual at 180 per year.

Example savings calculations:

• Monthly 15 x 12 = 180. Annual 120. Saving when choosing annual over 15 monthly: 180 - 120 = 60 per year.
• Monthly 20 x 12 = 240. Annual 180. Saving when choosing annual over 20 monthly: 240 - 180 = 60 per year.

Cheapest real alternative: Free content on YouTube at 0 per month. Example paid alternatives (price shown in GBP): Peloton App 12.99 per month ( 12.99 x 12 = 155.88 per year), Alo Moves 15 per month ( 180 per year). If your goal is lowest cost, switching to YouTube saves between 120 and 240 per year depending on your current plan.

Key UK consumer law

Relevant laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. The Digital Markets, Competition and Consumers Act 2024 introduces a statutory subscription regime affecting renewals and trials.

Cooling-off and refunds

Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for most online purchases. If you cancel within 14 days and have not started the digital service, you are entitled to a full refund. If you agreed for the digital service to start during the 14 days and it has been used, the trader may charge for the amount of service supplied.

Performance and defects

The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill. If Yogasana provides defective or misdescribed services you can request a price reduction or refund and escalate the complaint. If the company refuses and you paid by credit card, you may have options such as chargeback or a Section 75 claim for qualifying card payments.

Escalation steps

1) Complain to Yogasana support in writing and keep all correspondence. 2) Contact Citizens Advice for guidance and template letters. 3) If applicable, request a chargeback or Section 75 claim through your card issuer. 4) Report unfair subscription practices to the Competition and Markets Authority (CMA). Official Yogasana terms on cancellation are on their site: Official cancellation page.

Check access and final billing

After cancellation, confirm you retain access until the end of the paid period and that no further charges are scheduled. Keep the final billing statement and any confirmation email.

Data, account and reactivation

Export or download any personal data you want to keep, such as saved routines or progress logs, before the account is deleted. If you want to return later, note that annual subscriptions typically lock you in for 12 months and reactivation may require a new payment.

When to expect refunds

Yogasana's published policy states no refunds for partial-month periods or unused services. Refunds for dissatisfaction are assessed case-by-case and typically cover the most recent payment only. If you are within the 14-day cooling-off period and applicable, request a statutory refund in writing and reference the Consumer Contracts Regulations 2013.

Use this checklist immediately when deciding to cancel Yogasana.

• Locate your welcome email and click the cancellation link or go to the FAQ page: Official cancellation page.
• If subscribed via Apple, cancel via the App Store subscriptions page and keep Apple's confirmation email.
• If subscribed via Google Play, cancel via Google Play subscriptions and keep Google's confirmation email.
• If contacting support, email [email protected] and attach account details and subscription ID.
• If you prefer post, send a registered letter to Yogasana, 207 Regent Street, W1B 3HH London, United Kingdom and keep proof of posting.
• Note the date you cancel and the end date of the paid period. Expect access until that date.
• If within 14 days of purchase and you have not used the service, request a cooling-off refund referencing the Consumer Contracts Regulations 2013.
• Keep all confirmations, screenshots and receipts for at least 6 months.