Cancel Yogasanaa the easy way

Service overview

Yogasanaa is provided by YOGAASANA, founded in 2022 and headquartered in Delhi, India. The service offers yoga classes and related wellness content delivered both online and in-person, plus corporate wellness and workshops.

Who uses it

The stated audience is people across PAN India seeking improved physical health, mental clarity and overall well-being via online classes, personalised therapy and events.

How it sells subscriptions

Yogasanaa sells recurring subscriptions with online sign-up, welcome emails that include cancellation links and options to pay via app stores or provider billing.

Web cancellation (official page or welcome email)

1. Open the welcome email you received when you signed up or go to the Yogasanaa cancellation page at Official cancellation page
2. Click the cancellation link inside the welcome email or follow the instructions on the cancellation page
3. Complete any confirmation steps shown on-screen
4. Save or screenshot any confirmation message and keep the welcome email for proof

Android / Google Play

1. Open the Google Play app on your Android device
2. Tap your profile, then Subscriptions
3. Select Yogasanaa and tap Cancel subscription
4. Keep the Google Play cancellation receipt as proof

Email cancellation

1. Locate the support email address provided on your account or in the welcome message
2. Send a clear cancellation request stating your account email, last 4 digits of the payment card and the phrase Cancel my Yogasanaa subscription
3. Request written confirmation by return email
4. If you do not receive confirmation, escalate using the steps in the Legal protections section

Post - registered letter

1. Prepare a physical letter with your full name, account email, date of birth and an explicit cancellation statement
2. Send by registered post to Yogasanaa, Old Gloucester Street, WC1N 3AX London, United Kingdom
3. Keep the postal receipt and delivery proof

Phone

1. If a phone number appears in your account or communications, call support and request cancellation
2. Ask the agent for a cancellation reference number and a confirmation email
3. If no number is published, use the web, email or registered post methods instead

Moving abroad or relocation

If you must cancel because you move out of the service area, contact support and provide proof of move such as a tenancy agreement, utility bill at the new address or immigration document. Yogasanaa does not publish a specific relocation exception; include documentation and request confirmation. Applicable law: Consumer Rights Act 2015.

Price increase

If Yogasanaa raises the subscription price during an active contract term, you can cancel if the terms allow cancellation for price increases. Provide the notice of price change from Yogasanaa and your cancellation request. Check the provider terms at Yogasanaa terms and conditions. Applicable law: Consumer Rights Act 2015.

Death of the subscriber

To cancel after the death of a subscriber, send a copy of the death certificate and proof of your authority to act for the estate. Yogasanaa does not publish a specific death policy; include documentation and request written confirmation. Applicable law: Consumer Rights Act 2015.

Legitimate grounds accepted by Yogasanaa

Yogasanaa accepts cancellation requests submitted via the methods on their site and will assess refund requests for dissatisfaction on a case by case basis. Evidence such as usage data, account logs and correspondence should be supplied when requesting a refund. Applicable law: Consumer Rights Act 2015.

End of commitment

If your plan had a fixed commitment, check your contract end date in your account and send a cancellation request before the renewal date. Yogasanaa's public pages do not state a notice period; use the welcome email link or registered post to provide proof of timing. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Cooling-off period (14 days)

If you bought the subscription online you can withdraw under the Consumer Contracts Regulations 2013 within 14 days starting the day after the contract is formed. For digital services that you started immediately with your express consent, the right to withdraw can be lost proportionally to usage. If you are in the EU at purchase, a 14 day withdrawal right also applies as stated in Yogasanaa terms. See guidance at Citizens Advice. Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: try to negotiate

Research did not identify specific retention offers publicly listed by Yogasanaa. If you want to ask for a retention offer contact support via the cancellation page or your welcome email. Steps to request a retention offer:

1. Open your account or welcome email and locate the support contact method
2. Send a polite email stating your desire to cancel but ask whether a discounted rate, pause or different plan is available
3. Request that any offer be sent in writing so you can compare it with other plans

What cancellation saves you - concrete math

Yogasanaa prices from research:

• Monthly Subscription: £22.50 per month
• Biweekly Subscription: £11.99 every two weeks

Yearly cost calculations:

• Monthly plan: 12 x £22.50 = £270.00 per year
• Biweekly plan: 26 x £11.99 = £311.74 per year

Cheapest competitor from research: PureGym at £18.99 per month.

PureGym yearly cost: 12 x £18.99 = £227.88 per year

Annual savings by switching from Yogasanaa monthly to PureGym: £270.00 - £227.88 = £42.12 per year

Annual savings by switching from Yogasanaa biweekly to PureGym: £311.74 - £227.88 = £83.86 per year

If you prefer a higher tier with extra services, Crowns Gym Beckenham lists a monthly price of £50 or an annual price of £560, both published in competitor data; those are more expensive than Yogasanaa monthly for a full gym, classes and spa access.

Consumer rights that apply

The main United Kingdom protections are the Consumer Contracts Regulations 2013 which give a 14 day cooling-off period for most online contracts and the Consumer Rights Act 2015 which requires services to be supplied with reasonable care and skill and prevents unfair terms. The Digital Markets, Competition and Consumers Act 2024 adds protections for subscription contracts including clearer renewal information.

Auto-renewal and unfair terms

The Competition and Markets Authority highlights that hard-to-cancel subscriptions or unclear auto-renewal terms can be unfair. If you consider the renewal process unclear or hard to cancel, raise a formal complaint with Yogasanaa and keep records.

How to escalate if Yogasanaa refuses a valid claim

1. Complain to Yogasanaa in writing and keep evidence. 2. Get advice from Citizens Advice at Citizens Advice - cancelling a service. 3. If you paid by credit card and the payment was over £100 and under £30,000, consider Section 75 or file a chargeback with your card issuer. 4. If the dispute involves regulated financial services, identify the correct ombudsman. Applicable law: Consumer Contracts Regulations 2013; Consumer Rights Act 2015; Digital Markets, Competition and Consumers Act 2024.

Check your access period

After cancellation you keep access until the end of your paid period according to Yogasanaa. Save the cancellation confirmation and check your account end date.

Final billing and refunds

Yogasanaa states no refunds for partial-month subscription periods or unused services. If you request a refund for dissatisfaction, Yogasanaa will assess the most recent payment and usage data and may refund that single payment, which results in immediate cancellation. For EU purchases within 14 days, a full refund may apply unless you used the service, in which case a proportionate amount may be charged. See the official cancellation page at Official cancellation page.

Data and re-activation

If you want your account data deleted or to reactivate later, contact Yogasanaa support. The company does not publish a formal data retention statement on the cancellation pages reviewed; request deletion or re-activation terms in writing and retain replies as proof.

Follow this checklist immediately when you decide to cancel so you keep proof and protect your rights.

• Use the welcome email cancellation link or visit Yogasanaa cancellation page and follow the steps
• Keep screenshots of on-screen confirmations and save emails from support
• If you paid through Google Play, cancel via Google Play and save the Google Play receipt
• If you mailed a registered letter, save the postal receipt and delivery proof
• Note the date you sent the cancellation and confirm your access end date in your account
• If you want a refund within 14 days, state the statutory right to withdraw under the Consumer Contracts Regulations 2013
• If the provider refuses a valid statutory refund, get Citizens Advice help at Citizens Advice