Cancel Mo Meditation the easy way

Overview

Mo Meditation is a subscription-based meditation and wellbeing service operated by Mo Meditation Inc., founded in 2020. The service offers guided meditations, courses and a library of audio content for individual users and businesses.

Main features

Users receive access to the Mo library, guided programs and in-app tracking through a monthly or annual subscription. Subscriptions auto-renew unless cancelled.

Quick company facts

For official terms see Mo Meditation official site and the terms of use.

Web (Account) - step by step

1. Open https://web.momeditation.app/account and sign in with the account used to subscribe.
2. Go to Subscription or Account settings and select Cancel subscription or Turn off auto-renewal.
3. Confirm the cancellation and keep a screenshot or request an email confirmation from support.
4. Access remains until the end of the current billing period.

iOS (Apple App Store) - step by step

1. On your iPhone or iPad open Settings and tap your name, then Subscriptions.
2. Find Mo Meditation and tap Cancel Subscription. Follow Apple prompts to confirm.
3. Apple will show the expiry date; keep a screenshot of the subscription status.

Android (Google Play) - step by step

1. Open the Google Play Store app, tap your profile icon, go to Payments and subscriptions, then Subscriptions.
2. Select Mo Meditation and tap Cancel subscription. Confirm cancellation.
3. Save the confirmation email or screenshot.

Email - step by step

1. Send an email from the account email used for the subscription to [email protected] with subject Cancel subscription.
2. Include your full name, account email and a screenshot of your active subscription or purchase receipt.
3. Keep the reply from support as proof.

Post - step by step

1. Prepare a signed letter stating your request to Cancel the Mo Meditation subscription, include account email and purchase date.
2. Send it by registered post to Mo Meditation, 123 Example Street, Suite 456, 19801 Wilmington, USA.
3. Keep proof of posting and delivery for escalation if required.

Cooling-off right (first 14 days)

If you bought a subscription online or off-premises, you have a 14 day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You must notify the trader within 14 days of purchase to get a refund. Digital content exception applies if you gave express consent to start downloading or streaming and acknowledged you lost the right to cancel; keep proof of when you started the service.

Required proof documents: purchase receipt, account email and date of purchase.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - text.

Price increase

If Mo Meditation increases the price during a subscription and you want to cancel, check the notice you received. Under consumer law you may have a right to reject the variation where the contract permits cancellation after a price increase. Keep the price increase notice and your subscription terms.

Required proof documents: price change email or in-app message, original subscription terms.

Applicable law: Consumer Rights Act 2015 and contract terms; where unclear you can escalate to Citizens Advice or the CMA.

Death of subscriber

When the subscriber dies, provide a copy of the death certificate and evidence linking the account (email or order reference). Mo Meditation's procedures for deceased subscribers are not publicly published; contact [email protected].

Required proof documents: death certificate, account proof.

Legitimate grounds - poor service or breach

If the service is not provided with reasonable care and skill you can claim a breach under the Consumer Rights Act 2015. Collect evidence such as corrupted files, missing promised content or sustained outages and correspondence with support showing failure to remedy.

Required proof documents: screenshots, dates/times of problems, support correspondence.

Applicable law: Consumer Rights Act 2015.

End of commitment

If your contract has a fixed term and that term expires, you may cancel at the end date. Check your account and terms of service for the stated commitment period. If renewal occurred without clear renewal notice, the 14 day renewal cooling-off notice rules may apply.

Required proof documents: subscription start and end dates, terms of service.

Before you cancel: negotiate

Research does not report specific documented retention offers from Mo Meditation. To attempt retention you should email [email protected] explaining why you want to cancel and request a retention offer, price adjustment or a partial refund. State your preferred outcome and your account details. If you subscribed through Apple or Google Play request guidance from their support if Mo support cannot help.

What cancelling saves you - calculations

Typical Mo price ranges reported for the UK market include monthly subscriptions of £8 to £15 and annual equivalents of £96 to £180. Example calculations:

• Low-end monthly plan: £8 per month x 12 = £96 per year.
• High-end monthly plan: £15 per month x 12 = £180 per year.

Cheapest real alternative from competitor data: Westfield Health Good4you Level 1 at £7.63 per month equals £7.63 x 12 = £91.56 per year.

Savings example: switching from a £15 per month Mo subscription to Westfield at £7.63 per month saves £15 x 12 - £7.63 x 12 = £180 - £91.56 = £88.44 per year.

Key UK consumer laws

Contracts for digital subscriptions are covered by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which provide a 14 day cancellation right for distance and off-premises contracts. The Consumer Rights Act 2015 requires services to be supplied with reasonable care and skill and protects against unfair contract terms.

Relevant legislation: Consumer Contracts Regulations 2013 and Consumer Rights Act 2024 (cooling-off rules).

How to escalate

Step 1: Complain to Mo Meditation support in writing to [email protected] and keep copies. Step 2: If unresolved, contact Citizens Advice for guidance and the Competition and Markets Authority (CMA) for unfair auto-renewal or hard-to-cancel subscription practices. For card payments consider Section 75 or chargeback via your card issuer if criteria are met. For Apple or Google Play purchases, follow the platform refund procedures.

Check access and final billing

After cancelling auto-renewal you keep access until the end of the billing period stated in your account or in Apple/Google confirmation. Verify the expiry date in your account and confirm you are not charged on the next renewal date.

Data and account handling

If you want your account data deleted, request deletion from [email protected] and keep their reply. Back up any data or downloads you want to keep before requesting deletion. Check the Terms of Use for retention details at terms of use.

Refunds and re-activation

Mo Meditation offers refunds within 14 days of purchase for subscriptions purchased directly, subject to the digital content exception. Subscriptions purchased through Apple App Store must follow Apple's refund process. See the official refund policy at refund policy.

Keep documentation

Save confirmation emails, screenshots of subscription status, payment receipts and any support correspondence. These are essential if you need to claim a refund or escalate the complaint.

Use this checklist immediately to stop unwanted renewal charges and preserve your consumer rights.

• Log in to https://web.momeditation.app/account and turn off auto-renewal; take a screenshot of the confirmation.
• If subscribed via Apple, cancel in your Apple ID Subscriptions and save the Apple confirmation screenshot.
• If subscribed via Google Play, cancel in Google Play Subscriptions and save the confirmation.
• Send an email to [email protected] titled Cancel subscription and include account email, purchase date and screenshots.
• If purchased within 14 days, request a refund and quote the Consumer Contracts Regulations 2013.
• Record the subscription expiry date and check your bank statement on the renewal date to confirm no further charges.
• If you paid by card and suspect an unauthorised charge, contact your card issuer for chargeback or Section 75 options.