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We generate and send your cancellation letter to Natural Cycles by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Natural Cycles agreement
Step-by-step UK guide to cancel Natural Cycles, refund rights, timelines and alternatives. Rated 4.4/5 on Google Play and 4.8/5 on App Store.
| fastest method (name it + why) | Website - log in to Manage Account or request cancellation via Support Center; immediate account change and on-screen confirmation when done before renewal |
|---|---|
| effective delay | Immediate processing when cancelled online, provided cancellation is completed at least 24 hours before renewal |
| notice period | 24 hours before the renewal date |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | Not published by Natural Cycles |
| phone + hours | Not published by Natural Cycles |
| postal address for registered letter | Natural Cycles, 133 Houndsditch, EC3A 7BX London, United Kingdom |
Natural Cycles is a digital fertility platform that offers algorithms for contraception and fertility planning. The app analyses temperature and cycle data to classify days as higher or lower fertility and includes modes for birth control, planning pregnancy, postpartum follow-up and perimenopause.
Natural Cycles is delivered as a paid subscription to a mobile app and web account. Users can connect compatible temperature devices such as NC Band, Oura Ring, Apple Watch Series 8+ or compatible Garmin devices to collect temperature data used by the algorithm.
| Full legal name | Natural Cycles USA Corp |
|---|---|
| Headquarters | Stockholm, Sweden |
| Founders | Elina Berglund Scherwitzl, Raoul Scherwitzl |
| Subscribers | 6+ million |
| Support | Help center - how to cancel |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (NaturalCycles website) | Log in to Manage Account - cancel subscription or contact Support Center | 5-15 minutes | On-screen confirmation or support email | Easy |
| iOS (App Store) | Manage subscriptions in Apple ID - cancellations handled by Apple | 5-10 minutes | Apple subscription status screenshot or Apple confirmation email | Easy |
| Android (Google Play) | Manage subscription in Google Play Store - cancellations handled by Google | 5-10 minutes | Google Play subscription screenshot | Easy |
| Send cancellation request to [email protected] or via Support Center ticket | 5 minutes to send; reply time varies | Sent email and any reply | Medium | |
| Post (registered letter) | Send a signed cancellation letter by Royal Mail Recorded Delivery to the registered address | 30-60 minutes to prepare; 2-5 days delivery | Proof of postage and delivery receipt | Medium |
| Phone | Not published by Natural Cycles - contact by phone is not documented in official guidance | Not published | Not published | Hard |
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14 day cooling-off right for distance contracts. The cancellation period starts when the contract is entered into. If you notify Natural Cycles within 14 days you are entitled to a refund of payments, subject to the digital content exception below.
Required proof: order confirmation email or receipt showing purchase date and your written cancellation notice. Law: Consumer Contracts Regulations 2013 - legislation.
If you consented to immediate access to the app or digital content and acknowledged that you lose the right to cancel once access starts, you lose the 14 day refund right. Natural Cycles states purchases are final once the product has been accessed. Required proof: your consent record or timestamp of account activation. Law: Consumer Contracts Regulations 2013.
If Natural Cycles increases the price during a subscription period, the ability to cancel depends on Natural Cycles terms. For changes made mid-contract that are substantial, you can cancel as a material change under general consumer law if the change breaches the contract. Required proof: notification of price increase from Natural Cycles and your subscription terms. Law: Consumer Rights Act 2015 on fairness of contract terms.
Death of the account holder normally terminates a service where the contract is personal. Required proof: death certificate provided to Natural Cycles. Natural Cycles does not publish its specific process for handling death; contact Support Center and supply documentation. Law: Consumer Rights Act 2015 - reasonable care and skill obligations for handling consumer services.
When your paid period ends, you are free to let the subscription lapse. For annual subscriptions Natural Cycles requires cancellation at least 24 hours before renewal to avoid renewal billing. Required proof: cancellation confirmation or proof of non-renewal. Law: CMA guidance on clear auto-renewal terms and Consumer Contracts Regulations for notice requirements.
Natural Cycles does not publish a list of accepted legitimate grounds for early termination beyond statutory rights. If you claim a legitimate ground, contact Support Center and provide documentary proof relevant to your claim. Law references: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
Natural Cycles does not publicly list specific retention discounts or offers. If you wish to keep the service at a lower cost or seek a refund, contact the Support Center via the cancellation help page or send an email to [email protected] and request retention options or account review. Use a clear subject line such as "Request retention offer or refund - account email [your email]" and attach your purchase receipt.
If cancelling an annual subscription within 14 days, state you are exercising your cooling-off right under the Consumer Contracts Regulations 2013 and request a refund.
Compute yearly cost and savings using published prices.
Example savings by cancelling:
Cheapest real alternative from the listed competitors: Bupa Period Plan at £250 per year is the lowest annual price among the competitors listed here. That means Natural Cycles remains the lower-cost option at £76.49 per year versus Bupa £250 per year.
Your rights when cancelling come from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Consumer Contracts Regulations provide a 14 day cooling-off period for distance sales; the Consumer Rights Act requires services to be performed with reasonable care and skill and protects against unfair contract terms.
If you expressly consent to immediate access to digital content and accept loss of the cancellation right, the trader does not need to give a refund after access begins. Natural Cycles states purchases are final once the product has been accessed; this is the digital content exception under the Consumer Contracts Regulations 2013.
The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If Natural Cycles makes cancellation unduly difficult or hides renewal terms, you can raise concerns with Citizens Advice and the CMA. Practical escalation steps are listed below.
Confirm the cancellation date and whether your account remains active until the end of the current paid period. Keep screenshots of the cancellation confirmation and any emails showing the cancellation timestamp.
Natural Cycles retains account data per its privacy policy. If you want deletion, contact the Support Center and request account deletion after cancellation. Keep copies of any data you may need, such as cycle history, before requesting deletion.
You can reactivate a cancelled account by subscribing again. If you subscribed via Apple or Google Play, reactivate through the same platform to preserve billing records. If you wish to switch between monthly and annual plans, manage this in your account or via the platform used to purchase the subscription.
Follow this checklist to cancel cleanly and keep evidence.
£6.37
/ mois
Access to NC° Birth Control, NC° Plan Pregnancy, NC° Follow Pregnancy, NC° Postpartum and NC° Perimenopause. Compatible with NC° Band, Oura Ring, Apple Watch Series 8+ or compatible Garmin device.
£7.50
/ mois
Full app access across modes: contraception and fertility planning. No extra charge for switching modes.
£4.17
/ mois
Historical offering cited by NICE in March 2022 that included a basal thermometer. May not reflect current pricing.
No commitment. Billoff helps you cancel or adjust your Natural Cycles subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£23
/ mois
Cash back on everyday healthcare costs and 24/7 online GP access.
Not published as monthly
/ mois
12-month plan for heavy, painful or irregular periods with dedicated support.
£0
/ mois
Free contraception services through NHS clinics and GPs in the UK.
Natural Cycles is available in many countries. Here are several frequently cited markets:
What you should know about Natural Cycles subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Natural Cycles subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.