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We generate and send your cancellation letter to Oura Ring by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Oura Ring agreement
Step-by-step UK guide to cancel Oura Ring membership and subscriptions. Includes cooling-off rights, refund rules and alternatives. Rating: not publicly disclosed.
| Item | Value |
|---|---|
| Fastest method (name it + why) | Oura App / Membership Hub - use the "Cancel Account" button in the app or Membership Hub; cancellation shows immediately in the Membership Hub. |
| Effective delay | Immediate cancellation confirmation - you keep access until the end of your current billing period. |
| Notice period | 0 days |
| Cancellation fee (amount or 0) | £0 |
| Minimum commitment | 0 months (no minimum commitment after complimentary month) |
| Phone + hours | Not published by Oura Ring |
| Postal address for registered letter | Oura Ring, Elektroniikkatie 10, 90590 Oulu, Finland |
The Oura Ring is a wearable sleep and health tracker in ring form that pairs with the Oura app and Oura Membership to deliver sleep, activity and readiness insights. The hardware records sleep stages, heart rate, HRV and temperature signals and relies on Oura Membership to unlock advanced analysis.
Oura Membership unlocks detailed sleep analysis, 24/7 heart rate tracking, advanced temperature tracking, daily scores for Sleep, Activity and Readiness, cycle tracking and long-term trends. The first month of membership is complimentary when you buy a ring.
| Legal name | Oura Health Ltd (Oura Health Oy) |
| Headquarters | San Francisco, United States |
| CEO | Tom Hale |
| Founders | Petteri Lahtela, Kari Kivelä, Markku Koskela |
| Founded | 2013 |
| Employees | ~1,490 |
| Subscribers | 5 million |
| Annual revenue | $2bn |
Official membership details are available at Oura Membership. Official purchase guidance is at Purchase an Oura Product.
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web / Membership Hub | Open Membership Hub in the Oura app or web, click "Cancel Account" | Immediate | Cancellation confirmation in Membership Hub | Easy |
| iOS app | Open Oura app - Account - Membership - Cancel Account | Immediate | In-app confirmation and Membership Hub status | Easy |
| Android app | Open Oura app - Account - Membership - Cancel Account | Immediate | In-app confirmation and Membership Hub status | Easy |
| Support ticket (email / web) | Submit a request at Oura Support site | Not published by Oura Ring | Support ticket response (if issued) | Medium |
| Phone | Not published - contact via support site recommended | Not published by Oura Ring | Not published by Oura Ring | Hard |
| Post (registered letter) | Send registered cancellation letter to Oulu postal address | Delivery time depends on postal service | Registered delivery receipt | Medium |
If you live in the United Kingdom you benefit from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which grants a 14 day cooling-off period for most online purchases. If you are outside the United States and you have not logged in or redeemed the service, Oura's policy states you may be entitled to a full refund within 14 days. Required proof: order number, purchase date and confirmation you have not used the service. Legal basis: Consumer Contracts Regulations 2013.
If Oura increases the price, cancellation rights depend on the contract terms and the timing of the increase. The Consumer Rights Act 2015 requires services to be provided with reasonable care and skill and protects against unfair terms. Required proof: notice of price increase from Oura (email or Membership Hub screenshot). Applicable law: Consumer Rights Act 2015.
Moving abroad is not listed as an explicit automatic right to cancel in Oura's published materials. Required proof to request an exception: proof of new address such as a utility bill or tenancy agreement. Oura's acceptance of relocation as a legitimate ground for refund or early termination is not published by Oura Ring.
Oura's published materials do not give a specific policy for the death of a subscriber. Required proof: death certificate and proof of relationship or authority to act for the estate. Oura's acceptance of this ground and any refund is not published by Oura Ring.
Research shows Oura may provide refunds at its discretion in limited situations. Oura may refund customs duties paid for an exchange or warranty replacement upon receipt of payment proof. If Oura terminates a subscription due to non-use for six months or longer, they may refund the purchase price of the product only. Required proof: receipts, customs payment proof, device usage records where requested.
There is no fixed minimum commitment for the membership: you can cancel at any time. If you cancel a monthly or annual plan after the complimentary month, you retain access until the end of the billing period and you will not receive a prorated refund for the remainder of the subscription term. Required proof: membership account information and billing records.
Chapter 2 of Part 4, Section 264 of recently published consumer law provides a 14 day renewal cooling-off period for relevant renewals. Traders must provide a renewal cooling-off notice explaining the right to cancel the renewal. Required proof: renewal notice from the trader. Legal source: UK legislation on cooling-off rights.
There are no public reports of systematic retention discounts published by Oura. To request retention offers contact Oura via the support portal and request either a billing hold, free extended access, or a credit. Steps to ask: submit a support ticket at Oura Membership support, include order number, explain reason for leaving and request a specific remedy such as account credit or discount. Keep the ticket ID and any written offer.
Monthly Oura Membership: £5.99 per month. Yearly cost if paying monthly: 5.99 x 12 = £71.88 per year. Calculation shown: 5.99 x 12 = 71.88, so cancelling monthly membership saves £71.88 per year.
Annual Oura Membership: £69.99 per year. Cancelling an annual membership saves £69.99 immediately when it would otherwise auto-renew.
Example hardware costs: Oura Ring 4 (Black) listed at £244.00; Oura Ring 4 (Brushed Silver) listed at £349.00; Oura Ring 4 (Gold) listed at £499.00. Choosing a subscription-free competitor saves the membership cost: RENPHO LYNX Smart Ring subscription cost = £0 per year.
The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and protects consumers from unfair contract terms. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14 day cooling-off period for most online orders. The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices.
1) Complain to Oura first via the support portal and keep written records.
2) If unresolved, get guidance from Citizens Advice and use the relevant sector ombudsman where applicable.
3) For card payments, consider Section 75 (for qualifying card transactions over £100) or a chargeback via your card issuer. Keep receipts, the cancellation confirmation and timestamps.
4) Where a trader fails to provide the required renewal cooling-off notice, reference the recent UK renewal cooling-off rules: UK legislation on cooling-off rights.
After cancellation you will see the Membership Hub status change to canceled. You retain access until the end of your current billing period if you canceled after a paid month. Oura does not provide prorated refunds for remaining subscription time according to published policy.
Keep a screenshot of the Membership Hub cancellation confirmation, your order number and any support ticket IDs. If you need historical health data, export it from the Oura app if that feature is available in your account; Oura's export procedures are described in their terms and support documentation. If Oura does not publish a specific export path in your account, request data via a support ticket.
To re-activate your membership, sign in to your account and subscribe again in the app or Membership Hub. Any complimentary month offers tied to a new ring purchase will not automatically reapply. If you re-subscribe you will be billed according to the chosen plan: monthly £5.99 or annual £69.99 where available.
The checklist below helps you cancel and retain proof.
£5.99
/ mois
Detailed sleep analysis, 24/7 heart rate tracking, advanced temperature tracking, daily Sleep/Activity/Readiness scores, cycle tracking, habits and long-term trends. First month free with ring purchase.
£5.83 (equivalent)
/ mois
Same features as membership with annual billing at £69.99 per year.
Not applicable
/ mois
Hardware ring - basic daily scores without active paid membership.
Not applicable
/ mois
Hardware ring - full features require Oura Membership.
Not applicable
/ mois
Hardware ring - full features require Oura Membership.
No commitment. Billoff helps you cancel or adjust your Oura Ring subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£0
/ mois
Affordability and no subscription fees for features.
£0
/ mois
One-time purchase with no ongoing fees and extensive sleep tracking.
£0
/ mois
Subscription-free design with optional damage protection.
£0
/ mois
Local data storage emphasis and no subscription fees.
Oura Ring is available in many countries. Here are several frequently cited markets:
What you should know about Oura Ring subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Oura Ring subscription, whichever payment method you use.
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