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We generate and send your cancellation letter to Protect My Bubble by registered mail
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Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Protect My Bubble agreement
Step-by-step guide to cancel Protect My Bubble in the UK. Includes phone, email, post methods, refund rules and a 4.3/5 Trustpilot rating.
| fastest method (name it + why) | Phone - 0330 333 4792. Immediate conversation with an agent allows same-day instruction and confirmation request. |
|---|---|
| effective delay | If cancelled within 14 days: full refund. After 14 days: policy ends at the end of the current billing period (example: cancel 15 Jan - policy ends 31 Jan). |
| notice period | No fixed advance notice beyond requesting cancellation; cancellation takes effect at the end of the current billing period after 14 days (if outside cooling-off). |
| cancellation fee (amount or 0) | 0 - no cancellation fee published by Protect Your Bubble. Refunds only for cancellations within the 14-day cooling-off period. |
| minimum commitment | 0 months - no minimum commitment publicly disclosed. |
| phone + hours | 0330 333 4792 - Monday to Friday, 08:00 to 18:00. |
| postal address for registered letter | Protect My Bubble, Westmere Drive, Crewe Business Park, CW1 6UN Crewe, United Kingdom |
Protect Your Bubble, commonly referred to as Protect My Bubble, sells gadget insurance for mobile phones, tablets, laptops and cameras. The insurer is Assurant General Insurance Limited and the product covers accidental damage, mechanical breakdown and theft across a variety of plans and device types.
Coverage lines include accidental damage, mechanical breakdown and theft. Loss cover is available on selected plans for higher monthly premiums. Customers buy single-device or multi-gadget policies online.
Official product and terms pages: Protect Your Bubble home, policy terms: terms and conditions (PDF), FAQs and help: help and FAQs.
| Legal insurer | Assurant General Insurance Limited |
|---|---|
| Founded | 2008 |
| Headquarters | Crewe, United Kingdom |
| Subscribers | 1 million |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Phone | Call 0330 333 4792, give policy number, request cancellation and ask for confirmation reference. | 10 to 30 minutes | Request cancellation reference or confirmation email | Easy |
| Send email to [email protected] with policy number and cancellation request. | 1 to 5 business days | Save sent email and request written confirmation | Medium | |
| Post (registered letter) | Send signed cancellation letter to Westmere Drive address with policy number and signature. | 7 to 14 days processing | Proof of posting and returned confirmation letter or email | Medium |
| Website contact form | Use the contact form on the Help and Support pages and include policy number. | 1 to 5 business days | Copy of form submission and any reply email | Medium |
If you cancel within 14 days after you receive your insurance documents, you will receive a full refund of any premiums paid. This is the Consumer Contracts Regulations 2013 cooling-off right for distance and off-premises contracts.
Required proof: policy number and date of purchase or date you received the policy documents. Applicable law: Consumer Contracts Regulations 2013.
There is no minimum commitment published. You can cancel at any time. If cancellation is outside the 14-day cooling-off, the policy ends at the end of the current or most recent policy period - for monthly payers this means the cancellation will take effect at the end of that month or billing period. Required proof: policy number. Applicable law: Consumer Rights Act 2015 where service performance is relevant.
Protect Your Bubble does not publish a specific price-increase cancellation rule in the provided research. Where a price increase could be considered a change to contract terms, you may rely on Consumer Rights protections or contract-specific terms in your policy. Required proof: copy of old and new terms if available. Applicable law: Consumer Rights Act 2015.
No publicly disclosed Protect Your Bubble rule for death of the policyholder was found in the research. To handle death-of-policyholder cancellations, contact Protect Your Bubble by phone or in writing and provide the policy number and a copy of the death certificate. Applicable law: not specifically published by Protect Your Bubble; follow standard insurer procedures and contact the insurer for requirements.
Protect Your Bubble has not published a list of accepted "legitimate grounds" for termination in the research data. If you believe you have a legitimate ground to cancel (for example persistent failure to supply services with reasonable care and skill), you may rely on the Consumer Rights Act 2015. Required proof: documentation of the problem, dates and copies of communications with the insurer. Applicable law: Consumer Rights Act 2015.
Research does not show published retention offers from Protect Your Bubble. To ask for a retention offer, call 0330 333 4792 and say "I am considering cancelling my policy, are there any retention discounts or alternative plans available?" If you prefer written contact, email [email protected] and request any available cheaper plan, bundle or loss-cover change. Keep the agent name and request any offer in writing.
Use your actual monthly premium to calculate yearly savings. Examples from Protect Your Bubble pricing:
Cheapest alternative from Protect Your Bubble product list: the £5.99 monthly plan (Single iPhone 17 256GB insurance discounted) costs £71.88 per year. If you cancel a £8.99 plan, the yearly saving is 8.99 x 12 = £107.88 per year.
Assurant General Insurance Limited (Protect Your Bubble) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Consumer Contracts Regulations 2013 give a 14-day cooling-off right for distance contracts with a full refund if cancelled within that period. Consumer Rights Act 2015 requires services to be provided with reasonable care and skill.
If you cannot resolve a cancellation or refund dispute with Protect Your Bubble, you may refer to the Financial Ombudsman Service after exhausting the insurer's complaints process. Citizens Advice can help with next steps and evidence. If the insurer becomes insolvent, the Financial Services Compensation Scheme (FSCS) may provide protection for some claims.
For qualifying card payments you can use Section 75 or a chargeback request through your card issuer if the insurer fails to provide the service. The Competition and Markets Authority monitors unfair auto-renewal practices; keep a record of your cancellation request if you believe automatic renewal was made unclear or difficult to stop.
After cancellation, check your bank statement to confirm no further premiums are taken. If you cancelled outside the 14-day period, expect cover to continue until the end of the current billing period and no refund for that period as per Protect Your Bubble rules in the research.
Keep a copy of your cancellation confirmation email or the registered post receipt, the policy number and the date the insurer confirmed termination. Keep copies for at least 12 months in case of disputes about future refunds or claims.
Claims for incidents that occurred before cancellation remain subject to your policy terms. If a claim was submitted before your cancellation request, follow up with the insurer and keep claim references.
Follow this checklist immediately when you decide to cancel:
£5.99
/ mois
Accidental Damage, Mechanical Breakdown, Theft cover. 20% discount applied when insuring 2 items or less.
£7.49
/ mois
Accidental Damage, Mechanical Breakdown, Theft cover.
£8.99
/ mois
Accidental Damage, Mechanical Breakdown, Theft and Loss cover.
£6.99
/ mois
Accidental Damage, Mechanical Breakdown, Theft cover.
No commitment. Billoff helps you cancel or adjust your Protect My Bubble subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
/ mois
Manufacturer-backed coverage with repair or replacement through Apple service centres.
/ mois
Sold via mobile networks often bundled at point of sale with device contracts.
/ mois
Specialist gadget insurers with a range of excess and cover options.
Protect My Bubble is available in many countries. Here are several frequently cited markets:
What you should know about Protect My Bubble subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Protect My Bubble subscription, whichever payment method you use.
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