Cancel Audible the easy way

Service overview

Audible is a subscription service for audiobooks, podcasts and spoken-word audio owned by Amazon.com, Inc. It offers membership plans that include monthly credits, access to the Plus Catalogue and exclusive discounts.

Who it is for

The service targets listeners interested in audiobooks and spoken audio across genres and languages, from casual listeners to regular audiobook buyers.

Company facts

Cancel on the website (desktop)

1. Go to your Audible account and sign in.
2. Select your username from the top navigation.
3. Select "Account details".
4. Select the "Cancel membership" link.
5. Choose "Continue to cancel" and follow on-screen prompts to confirm.
6. Keep the confirmation email and a screenshot of the updated Account details page.

Cancel on the website (mobile web)

1. Open the Audible mobile site and sign in.
2. Open the main menu (hamburger button) and tap your name.
3. Select "View membership details" then "Cancel membership".
4. Scroll and tap "Continue cancelling," then "Cancel anyway."
5. Select a reason and tap "Submit."
6. Save the confirmation email and a screenshot of membership status.

Cancel on iOS (App Store)

1. Open Settings on your iPhone or iPad and tap your name.
2. Tap Subscriptions and find Audible.
3. Tap Cancel Subscription and confirm.
4. Keep the Apple subscription cancellation receipt as proof.
5. See official instructions: Audible - iOS subscription help.

Cancel on Android (Google Play)

1. Open the Google Play Store and tap your profile icon.
2. Tap Payments and subscriptions then Subscriptions.
3. Select Audible and tap Cancel subscription.
4. Keep the Google Play cancellation receipt as proof.
5. Note: payments through Google Play are handled by Google, not Audible.

Phone, email, post

1. Audible does not publish a general UK phone number for cancellations; use the official contact page: Audible contact page.
2. To cancel by post send a registered letter to: Audible, One Washington Park, 07102 Newark, United States and keep the registered post receipt.
3. If you contact support via the help page, keep the response email as proof.

Cooling-off period (14 days)

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give a 14-day cancellation right for online contracts. If you signed up online you have 14 days from the day the contract is entered into to cancel and obtain a refund unless you explicitly agreed to immediate supply of digital content and lost the right to cancel. See the law: Consumer Contracts Regulations 2013.

End of a free trial

Audible free trials convert to paid membership automatically at the end of the trial and you will be charged. Cancel before the trial ends to avoid the first payment. Audible states new members can try a 30-day free trial for certain plans.

Price increases

Audible does not publish a specific step-by-step rule for cancellations triggered by price increases in the provided materials. If you believe a price increase gives you a right to cancel, contact Audible via the official contact page and request cancellation or compensation; keep copies of price notices and your account billing statements as proof.

Moving abroad or change of circumstances

Audible policy on cancellations for relocation or other personal circumstances is not publicly published in the supplied research. To request cancellation for these reasons use the Audible contact page and include supporting documents such as proof of new address. Document copies should be kept as proof.

Death of subscriber

The provided research does not publish an Audible-specific procedure for cancellation following the death of a subscriber. For cancellations after death, contact Audible via the official help page, provide a death certificate and the executor s details, and keep all correspondence. The statutory law reference for contract termination is the Consumer Rights Act 2015 where relevant to service performance.

Legitimate grounds accepted by Audible (research summary)

Audible s publicly documented points include: purchased audiobooks remain in your Library after cancellation; credits purchased via App Store or Google Play do not expire and remain after cancellation; other types of credits are lost upon cancellation. For specific legitimate grounds Audible does not list an exhaustive public list in the research.

Before you cancel: negotiating with Audible

Audible does not publish standard retention discount offers at cancellation in the supplied research. Audible does publish promotional subscription pricing for new and returning customers such as a limited-time offer of £0.99/month for 3 months ending 31 August 2026 and 30-day free trials for new members. To request a retention offer, open your Account details and use the cancellation flow or contact Audible via the official contact page: Audible contact page. Keep any offer emails and screenshots as proof.

What cancelling saves you - yearly calculations

Compute yearly cost for Audible plans:

• Audible Standard £5.99 x 12 = £71.88 per year
• Audible Premium (1 Credit) £8.99 x 12 = £107.88 per year
• Audible Premium (2 Credits) £14.99 x 12 = £179.88 per year
• Audible Premium Annual (12 Credits) = £69.99 per year
• Audible Premium Annual (24 Credits) = £109.99 per year

Sample saving: switching from Audible Premium monthly at £8.99 to the Annual 12 Credits at £69.99 saves £107.88 - £69.99 = £37.89 per year.

Cheapest real alternative from listed competitors: Qobuz Studio at £10.83 per month = £10.83 x 12 = £129.96 per year. Note that Qobuz focuses on music streaming, not audiobooks.

Relevant UK laws and regulator

Key laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. The CMA (Competition and Markets Authority) enforces fair contract and auto-renewal practices and views hard-to-cancel subscriptions as potentially unfair.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for most online contracts. Traders must reimburse payments without undue delay and within 14 days of being informed of the cancellation. Refunds must use the same payment method unless otherwise agreed. See the legislation: Consumer Contracts Regulations 2013.

Escalation path

1) Complain to Audible using the contact page and keep correspondence. 2) If unresolved, contact Citizens Advice and Trading Standards for next steps. 3) For qualifying card payments, consider Section 75 or chargeback through your card issuer. 4) The CMA can be alerted to practices such as unclear auto-renewal or hard-to-cancel subscriptions. For consumer guidance see Which?: Which? - cancelling online orders.

Access to audiobooks and the Library

Purchased audiobooks bought with credits or cash remain in your Library and are yours to keep after cancellation. Titles downloaded from the Plus Catalogue will become inaccessible after cancellation.

Credits and billing

Credits purchased through the App Store or Google Play remain in the account after cancellation and do not expire. Other types of credits are lost on cancellation, so use non-App Store/Google Play credits before the end of your final billing period. After cancellation Audible sends an email confirmation and the Account details page reflects the change.

Re-activation

You can re-join Audible later. Any purchased audiobooks remain in your Library; credits will depend on the plan you buy on re-joining. Keep copies of receipts and previous account statements for reference.

Follow this checklist before cancelling to protect purchases and maximise refunds or retained benefits.

• Use non-App Store/Google Play credits before the billing cycle ends.
• Download purchased audiobooks you want to keep for offline access.
• Take screenshots of your Account details showing membership and credits.
• Keep confirmation emails and any promotional offer emails.
• If you signed up via Apple or Google, cancel through Apple ID or Google Play subscriptions.
• If you want a refund within 14 days, reference the Consumer Contracts Regulations 2013 when contacting Audible.