LUCY
£8
/ mois
Offers advanced artist tools like copyright registration and cover song licensing in addition to distribution.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel TuneCore the easy way
We generate and send your cancellation letter to TuneCore by registered mail
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Preview of your letter
PreviewSender
Recipient
TuneCore
111 East 18th Street, 11th Floor
10003 New York USA
Digital registered letter with receipt of acceptance
Subject : Cancellation of TuneCore agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the TuneCore service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the TuneCore service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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TuneCore
How to cancel TuneCore in the UK 2026 - step-by-step methods, refund rules, alternatives and your rights. Trustpilot rating 4.0/5 (12,421 reviews).
https://www.tunecore.com
New York, USA
Music Streaming
Cancellation at a glance
| Fastest method (name it + why) | Contact via TuneCore support page - TuneCore requires cancellation contact through their support portal or support form, which is the official route |
| Effective delay | Not published by TuneCore |
| Notice period | Not published by TuneCore |
| Cancellation fee | 0 |
| Minimum commitment | Annual billing for paid plans - 12 months for annual plans |
| Phone + hours | Not published by TuneCore |
| Postal address for registered letter | TuneCore, 111 East 18th Street, 11th Floor, 10003 New York, USA |
What is TuneCore
Overview
TuneCore is a digital music distribution and publishing administration service that helps independent artists and labels get music into streaming stores and social platforms. TuneCore offers pay-per-release options and unlimited annual plans, and keeps 100% ownership with artists while charging fees for distribution and social platform earnings.
How it works
Artists upload recordings, provide metadata and cover art, and choose distribution targets such as Spotify and Apple Music. TuneCore then submits releases to more than 150 digital stores and platforms, collects royalties, and pays artists after deducting any applicable fees.
Company facts
| Founded | 2005 |
| Headquarters | Brooklyn, United States |
| Parent company | Believe |
| CEO | Andreea Gleeson |
| Employees | ~309 |
How to cancel TuneCore
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web - Support page | Open a support ticket via TuneCore support portal | Not published by TuneCore | Support ticket confirmation | Difficult |
| Send written request via the contact form or support email channel per support article | Not published by TuneCore | Email reply or ticket number | Difficult | |
| Post | Send a registered letter to the New York address | Postal delivery times apply | Signed delivery receipt | Medium |
| Phone | Not published by TuneCore - no phone cancellation route available | Not applicable | Not applicable | Difficult |
| iOS / Android app | No in-app cancellation path published - use support portal | Not applicable | Not applicable | Difficult |
Web - official support portal
- Visit the TuneCore contact page: support.tunecore.com.
- Choose the category that best matches your request, for example Account or Billing.
- Open a new ticket and state "Cancel my TuneCore account" and include your account email, account ID, and releases you want affected.
- Keep the ticket number or confirmation link as proof.
- Wait for TuneCore to reply. The company does not publish a guaranteed response time for cancellations.
- Use the contact channels shown on the TuneCore support page: Contact Us.
- Send a written cancellation request including your full name, account email, and a clear statement: "Please Cancel my TuneCore account and stop future renewals."
- Request a confirmation reply with a ticket number and the effective cancellation date.
- If you do not receive confirmation, reopen the ticket quoting the original message.
Post
- Prepare a signed, dated letter stating: "I request cancellation of my TuneCore account associated with email [your email]."
- Send the letter by registered post to: TuneCore, 111 East 18th Street, 11th Floor, 10003 New York, USA.
- Keep the postal proof of delivery and the signed receipt.
- If TuneCore does not acknowledge the letter, use the proof of delivery when escalating to your bank or a UK adviser.
Phone
- TuneCore does not publish a phone support number for cancellations. Use the support portal instead.
- If a phone number appears in third party sources, do not rely on it for formal cancellation unless you obtain written confirmation by email afterward.
iOS and Android
- TuneCore does not provide an in-app cancellation workflow in their public documentation. Open the support portal for account and subscription requests.
- If your subscription was taken via Apple or Google in-app billing, cancel auto-renewal in Apple App Store or Google Play subscriptions and also contact TuneCore via support to confirm account-level cancellation.
Cancel by reason
Cooling-off period
If you bought a TuneCore service online in the UK, you have a 14 day cooling-off right under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To rely on this right you must inform TuneCore in writing within 14 days of the payment. Submit the request via the TuneCore support page: Contact Us. Applicable law: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - legislation.gov.uk.
Price increase
TuneCore pricing is published on their pricing page. If TuneCore raises the price mid-contract and you have been billed under a fixed annual plan, check your account terms and request cancellation citing unilateral price change. Required proof: your original plan invoice and the new price notification. Applicable law: Consumer Rights Act 2015 protections against unfair contract terms.
Death of subscriber
To close an account due to the death of the subscriber, send a written request via the support portal with a copy of the death certificate and proof of executor status or power of attorney. TuneCore does not publish a specific template for this process.
Moving / relocation
Relocation alone is not an automatic contractual ground for early termination under TuneCore terms. If relocation interferes with payment methods or access, provide proof of address change and request account closure. Applicable law: Consumer Rights Act 2015 requires service performance with reasonable care and skill.
Legitimate grounds accepted by TuneCore
TuneCore lists several exceptions in their terms where refunds or cancellations are not provided, including content that infringes intellectual property rights, GenAI Content generated using Prohibited Platforms, and services tied to attempted improper conduct. Required proof for a legitimate dispute: correspondence, transaction receipts, and evidence that the content does not infringe rights. Applicable source: TuneCore Terms.
End of commitment
Annual plans renew each year unless cancelled. For pay-per-release plans, the release lifecycle and renewal conditions are published on the TuneCore pricing page. Required proof to stop renewals: cancellation confirmation from TuneCore or cancellation of auto-renew in the payment method. Relevant reference: TuneCore Pricing.
Negotiate or save
Before you cancel - how to negotiate
There are no widely reported standard retention discounts published by TuneCore in the sources available. To ask for alternatives or retention offers, open a support ticket and state your intent to cancel while requesting specific options: downgrade to a lower plan, move to pay-per-release, or request a pro-rated refund if you are within 14 days. Steps: 1) Open the support ticket at support.tunecore.com. 2) State your account email and current plan. 3) Ask explicitly: "Please offer downgrade options, refunds, or credits to avoid cancellation." 4) Keep written replies as proof.
What cancelling saves you - yearly math
TuneCore plans publish annual prices. Canceling avoids the following annual fees:
- Rising Artist (Unlimited) - £20.99 per year. Saving: 1 x £20.99 = £20.99 per year.
- Breakout Artist (Unlimited) - £35.99 per year. Saving: 1 x £35.99 = £35.99 per year.
- Professional (Unlimited) - £43.99 per year. Saving: 1 x £43.99 = £43.99 per year.
- Single (Pay-per-release) - £20.99 per release per year. Example saving for one single: 1 x £20.99 = £20.99 per year.
- Album (Pay-per-release) - £35.99 initial year, renews at £44.99 each following year. Saving in first year: 1 x £35.99 = £35.99. Saving on renewal year: 1 x £44.99 = £44.99.
Cheapest real alternative from competitors in the available data: LUCY at £8 monthly - calculation: £8 x 12 = £96 per year. Source: competitor data available for LUCY.
Legal protections and escalation
Key UK consumer laws
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14 day cooling-off right for most online purchases. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and renders unfair contract terms unenforceable. The Competition and Markets Authority monitors hard-to-cancel subscriptions and unclear auto-renewal as potential unfair trading practices.
How to escalate
If TuneCore refuses a lawful refund or fails to confirm cancellation, escalate as follows: 1) Send a second written request and keep evidence. 2) Seek help from Citizens Advice for next steps. 3) If you paid by credit card and the transaction qualifies, contact your card issuer for chargeback or consider a Section 75 claim. 4) File a complaint to relevant UK advisers or ombudsman as appropriate. Useful TuneCore references: Terms and Contact Us. Applicable law citation: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - legislation.gov.uk.
What to do after cancelling TuneCore
Download your records
Before closure, download all account reports, royalty statements and release metadata. Once the account is closed, TuneCore access may be limited and retrieval of older statements may be more difficult.
Final billing and royalties
Check for outstanding balance or withheld royalties. TuneCore states refunds must be requested in writing within fourteen (14) days of payment. Social platform earnings incur a 20% fee on all plans and that fee continues to apply to any earnings processed before closure. Distribution credits cannot be used for renewal fees or if upgrading to an unlimited plan.
Reactivation
If you decide to return, reactivation terms depend on current TuneCore offers. Some plans renew at higher prices, for example Album renews at £44.99 each following year. Keep your original invoices to check past pricing and to compare re-subscription costs.
Next steps and practical checklist
Use this checklist to cancel and protect your rights.
- Open a support ticket at TuneCore Contact Us and state "Cancel my TuneCore account".
- Save the ticket number, confirmation emails and screenshots of your cancellation request.
- If you sent a postal cancellation, keep the registered post receipt and signed delivery confirmation.
- Download royalty reports, release metadata, and cover art before losing access.
- If you paid by card and do not receive a response, contact your card issuer for chargeback or Section 75 advice.
- Record any communication delays to support escalation to Citizens Advice or other UK advisers.
Pros & cons
Pros
User-friendly platform for uploading songs and managing releases.
Keeps 100% ownership and control of your music.
Distribution to 150+ digital stores and social platforms.
Cons
Cancellation requires contacting customer service via support page - no self-serve cancellation published.
Reported slow or inconsistent customer service response times.
Social platform earnings incur a 20% fee across plans.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
DistroKid
£1.67
/ mois
Simple unlimited distribution at a low annual fee for basic plans.
CD Baby
/ mois
One-time fees per release with optional publishing administration.
Countries where TuneCore is available
TuneCore is available in many countries. Here are several frequently cited markets:
United KingdomUnited StatesWorldwide
Subscription & cancellation
What you should know about TuneCore subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your TuneCore subscription, whichever payment method you use.
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