Cancel Park4Night the easy way

Overview

Park4Night is a mapping and community app for motorhome, campervan and converted van travellers. The service lists parking spots, motorhome areas and campsites worldwide, and offers a premium plan called park4night+ with extra search filters, offline mode and ad-free maps.

Main features

Core features include an interactive map, user reviews and photos, the ability to save favourites and add new places. park4night+ adds advanced filters, offline maps, multi-stop itineraries and satellite view.

Company facts

Website - detailed steps

1. Open a browser and sign in at park4night.com/compte.
2. Go to your account subscription area. If you see a button labelled "Manage my park4night+ subscription", click it.
3. Follow the on-screen options to stop auto-renewal or cancel the subscription. Capture a screenshot of any confirmation.
4. Keep the email address used to subscribe and save any confirmation email.

iOS (App Store) - detailed steps

1. On your iPhone or iPad open Settings and tap your Apple ID name.
2. Tap Subscriptions, find "park4night" and select it.
3. Tap Cancel Subscription. Apple issues the cancellation; subscription runs until the period end.
4. For refunds of App Store purchases contact Apple customer service; Park4Night cannot refund purchases made via Apple.

Android (Google Play) - detailed steps

1. Open the Google Play Store app and tap your profile icon.
2. Tap Payments and subscriptions, then Subscriptions, then find "park4night".
3. Tap Cancel subscription and follow prompts. Cancellation stops future renewals; subscription remains active until period end.
4. If you want a refund for a Google Play purchase you can request it through Google Play; Park4Night can also refund Google Play purchases on request in some cases.

Email - detailed steps

1. Compose an email to [email protected] with subject: "Cancel park4night+ subscription".
2. Include: purchaser name, email used for account, date of purchase, payment method and a screenshot of the purchase receipt.
3. Request cancellation and, if applicable, a refund and state the reason (for example within 14-day cooling-off).
4. Save the sent message and any reply for evidence.

Post (registered letter) - detailed steps

1. Write a signed letter stating you cancel your park4night+ subscription, include account email and purchase date.
2. Send by international registered mail to: Park4Night, Rue de la République, 67000 Strasbourg, France.
3. Keep the postal proof of delivery and a copy of your letter.
4. Allow time for processing; do not send payment details by post.

Phone

Park4Night does not list a phone number for cancellation. Use website, Google Play, Apple or email instead. If you were told a phone number by a third party, confirm cancellation by email and keep the confirmation.

Cooling-off period (14 days)

If you bought park4night+ online you have a 14-calendar-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The period starts from the date of payment and account activation. If you asked for immediate access to the digital service and gave express consent and acknowledged loss of cancellation rights when using premium features, the right to withdraw is lost.

Required proof documents: purchase receipt, account email, screenshot showing start of premium access if you gave consent.

Applicable law: Consumer Contracts Regulations 2013.

Moving / change of circumstances

Park4Night does not publish a specific policy for moving house as an accepted cancellation ground. You can submit a cancellation request by email with proof of relocation; Park4Night may treat this as a discretionary reason. Required proof: recent utility bill or tenancy agreement showing new address and date of move. Applicable law: Consumer Rights Act 2015 (service must be performed with reasonable care and skill).

Price increase

If Park4Night increases the subscription price mid-term and the terms allow you to cancel, you can seek cancellation and a pro rata refund for the unused period where terms permit. Park4Night has not published a standard automatic refund policy tied to price increases; request cancellation and a refund by email with payment details.

Required proof: original invoice, notification of price change and request for cancellation.

Applicable law: Consumer Rights Act 2015.

Death of the subscriber

Park4Night has not published explicit rules for cancellation after a subscriber dies. A representative can request termination and refund by emailing [email protected] and attaching a death certificate and proof of authority. Processing is at Park4Night discretion where not otherwise contractually specified.

Required proof: death certificate and proof of relationship or executor status.

Applicable law: Consumer Rights Act 2015.

Legitimate ground / Service failure

If Park4Night fails to provide the paid digital service with reasonable care and skill, you can seek remediation or cancellation under the Consumer Rights Act 2015. Document service failures with screenshots, dates and steps to reproduce the issue and send them with your request.

Required proof: screenshots, timestamps, correspondence history.

Applicable law: Consumer Rights Act 2015.

Before cancelling: negotiate

Park4Night does not publish standard retention offers in available research. There is no documented, consistent retention discount reported. To request a retention offer, email [email protected] with subject: "Request to keep subscription - offer requested" and include your account email, subscription start date and whether you want a price reduction or a shorter renewal term. Sample request text: "I want to keep park4night+ but my reason to cancel is price. Can you offer a reduced rate or a 3-month trial at reduced price? My account email is [email]." Save any reply as proof before cancelling.

What cancellation saves you - annualised cost

Monthly plan cost: £1.99 per month. Annual equivalent: 1.99 x 12 = £23.88 per year. Annual plan cost: £9.99 per year. Example savings if you cancel a monthly subscription and switch to the annual plan: £23.88 - £9.99 = £13.89 saved per year. Gift card price reported at approximately £8.50 for a yearly gift card. Google Play annual subscription converts to approximately £9.40 in some reports.

Cheapest real alternative from competitors in available research: there is no direct park4night+ style competitor with a published yearly price in the research. Competitors focus on parking bookings and pay-as-you-go parking rather than a worldwide campsite database.

UK consumer law that applies

Key laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. These rules apply to distance selling of digital services and to quality of service.

Cooling-off and digital content

The Consumer Contracts Regulations 2013 give you a 14-calendar-day cooling-off right for contracts concluded online. You lose the right if you explicitly request immediate access to digital content and start using premium features with express acknowledgement of the loss of cancellation rights.

Unfair automatic renewal and escalation

The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal as potential unfair practices. If Park4Night does not honour your cancellation or imposes an unfair penalty, escalate in this order: 1) ask Park4Night in writing; 2) get advice from Citizens Advice; 3) contact your card issuer for chargeback or Section 75 where applicable; 4) file a complaint with the relevant ombudsman if the payment method or sector qualifies.

How to escalate with evidence

Keep: purchase receipts, screenshots of account pages showing renewal settings, all emails, proof of registered post and bank statements showing charges. Use this evidence when asking for a refund, disputing a charge with your card company or referring to Citizens Advice.

Check access and final billing

After cancelling, confirm whether your access remains until the end of the billing period. For subscriptions cancelled via Google Play or App Store the service normally runs until the period end. For website cancellations, check account status at park4night.com/compte and save a screenshot showing "subscription ended" or similar.

Data and account content

Decide whether to delete your account or keep it. If you want your data removed, email [email protected] asking for account deletion and state the email used. Keep a copy of the request and any reply. Park4Night has not published a specific data deletion timeline in the available research.

Re-activation

To re-activate, subscribe again via the app or website. If you paid annually and cancelled mid-term, check whether Park4Night will restore access immediately after re-subscription; obtain written confirmation if you negotiate any pro-rata refund or reactivation terms.

Follow this checklist to ensure a clean cancellation and preserve refund rights.

• Locate your purchase receipt and payment method statement (card, Google Play, Apple ID).
• If within 14 days and you have not started premium features with express consent, request cancellation and a refund citing the Consumer Contracts Regulations 2013.
• Cancel via the correct channel: Google Play, App Store or park4night.com/compte.
• Capture screenshots of account pages and cancellation confirmations.
• If cancelling by post, send a signed registered letter to Park4Night, Rue de la République, 67000 Strasbourg, France and keep the tracking receipt.
• If you need a refund for an App Store purchase, contact Apple support; for Google Play or website purchases, email [email protected] and request a refund with proof.
• If Park4Night refuses an entitlement you believe you have, contact Citizens Advice and consider chargeback or Section 75 with your card issuer.