Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
We generate and send your cancellation letter to Gizmo by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Gizmo agreement
Step-by-step UK guide to cancel Gizmo, refunds, and legal rights. Includes the fastest methods, exact addresses and cost savings in GBP.
| Item | Value |
|---|---|
| Fastest method (name it + why) | Website - User Portal. Cancels renewal via the Gizmo account portal and provides an explicit cancellation confirmation when all steps completed. See Gizmo help center for web cancellations: Gizmo help |
| Effective delay | Cancellation effective immediately from the time the consumer notifies the trader (time 0 days), under the Digital Markets, Competition and Consumers Act 2024 |
| Notice period | No notice period required to stop future renewals |
| Cancellation fee (amount or 0) | 0 GBP - no penalty may be imposed for cancelling under the 2024 Act |
| Minimum commitment | No minimum commitment for rolling weekly or annual subscriptions; yearly plan is a 1-year term billed up front |
| Phone + hours | Not published9 par Gizmo |
| Postal address for registered letter | Gizmo, 3 Embassy Drive, Calthorpe Road, B15 1TR Birmingham, United Kingdom |
Gizmo is an app-based learning tool offering flashcards, an AI tutor and study features under a free tier and paid "Gizmo Unlimited" tiers. The service targets students from secondary school through university and professionals who want structured revision and AI-assisted study tools.
Free users can create unlimited cards and decks, use Memorise mode with limits, and access Magic Import with a wait. Paid "Gizmo Unlimited" removes limits and unlocks unlimited AI Tutor access and unlimited hints.
| Plans | Free; Unlimited weekly ~ |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Website - User Portal | Log in to account > Account or Subscriptions > Cancel renewal > Complete confirmation steps | 5-15 minutes | On-screen confirmation and/or confirmation email | Easy |
| iOS (App Store) | Open iPhone Settings > Tap name > Subscriptions > Select Gizmo > Cancel Subscription | 2-5 minutes | Apple receipt; on-screen cancellation in Settings | Medium |
| Android (Google Play) | Open Google Play Store app > Profile > Payments & subscriptions > Subscriptions > Select Gizmo > Cancel subscription | 2-5 minutes | Google Play receipt | Medium |
| Phone | No published phone cancellation channel | Not published9 par Gizmo | Not published9 par Gizmo | Hard |
| Email / Web form | Submit the web form on Gizmo help centre asking for cancellation; include account details and request confirmation | 5-20 minutes to submit; response time varies | Email reply if Gizmo responds | Medium |
| Post (registered letter) | Send registered cancellation letter to Gizmo postal address | Time to write and post plus postal transit - typically 3-7 business days | Royal Mail registered delivery receipt | Medium |
Rule and required documents - If you must cancel because you are permanently moving and cannot use the service, provide a copy of proof of new address (utility bill or tenancy agreement) plus account details. Gizmo does not publish a specific relocation policy, so use the web form and attach proof. Applicable law: Consumer Contracts Regulations 2013 cooling-off rules if the contract was concluded online and you are within the 14-day window.
Rule and required documents - If Gizmo raises the price for renewals, you have the right to cancel the contract if the price increase occurred without your prior agreement. Provide the renewal notice and your account details. Relevant law: Digital Markets, Competition and Consumers Act 2024 and Consumer Rights principles on unfair terms; traders must give renewal notices.
Rule and required documents - Provide a copy of the death certificate and a statement from the executor or next of kin requesting cancellation and refund if applicable. Contact Gizmo via the web form and attach documents. Legal basis: contract termination rules and general contract law; seek probate advice if estate matters complicate refunds.
Rule and required documents - Gizmo offers refunds within 48 hours of a payment according to its help pages. To request a refund provide the account email, transaction ID and reason. See Gizmo refund policy: Gizmo refund page. Applicable law: Consumer Contracts Regulations 2013 and general refund rights under Consumer Rights Act 2015 for services not provided with reasonable care and skill.
Rule and required documents - If your paid yearly plan has reached its end and auto-renewed, you may cancel the next renewal by notifying Gizmo before the renewal date. Provide account details and a copy of the renewal invoice when contacting Gizmo. Applicable law: Digital Markets, Competition and Consumers Act 2024 renewal cooling-off notice requirements.
Rule and required documents - Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off right for online contracts. For renewals the 2024 Act requires a renewal cooling-off notice; cancellation is effective from the time of notification. Provide your cancellation statement and the order receipt. Relevant law: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024.
Retention offers - Research does not list specific retention discounts that Gizmo guarantees. If you want to avoid cancellation, ask support for an account-specific retention offer via the web form. Suggested wording: state your current plan, request a discount or pause for a chosen period, and give a deadline for their response. Use the web form at the Gizmo Help Centre: Gizmo Unlimited help. Keep the reply for proof.
Example 1 - Weekly Unlimited at ~ Weekly price: >Weekly Unlimited example:
Actual weekly price recorded on App Store:
Concrete example math - Weekly at
Relevant laws - Digital Markets, Competition and Consumers Act 2024 (renewal cooling-off rights and cancellation effectiveness); Consumer Contracts Regulations 2013 (14-day cooling-off for online contracts); Consumer Rights Act 2015 (services must be provided with reasonable care and skill and protection against unfair terms).
The Competition and Markets Authority (CMA) and its Digital Markets Unit monitor unfair subscription practices and hard-to-cancel terms. Citizens Advice can provide guidance on next steps and complaints procedures.
Step 1 - Complain to Gizmo using the web form and keep all evidence. Step 2 - If unresolved, contact Citizens Advice for guidance and the CMA for potential enforcement. Step 3 - For card payments, consider contacting your card issuer for Section 75 or chargeback if the payment qualifies. Statutory references: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
Cooling-off - You have a 14-day cooling-off period under the Consumer Contracts Regulations 2013 for online sales, except where digital content download started with consent. The 2024 Act requires renewal notices and states cancellation is effective when you notify the trader.
Check the cancellation confirmation to see when access ends. For yearly plans paid up front, access commonly continues until the paid period finishes unless a refund is agreed. For weekly or monthly billing, cancellation prevents the next charge.
Request data export if you want your flashcards or decks. Use the account settings or contact support via the help centre to ask for a data export and deletion timeline.
If you cancelled within Gizmo's 48-hour refund window, request a refund via the web form and include the payment transaction ID. Gizmo states refunds are processed within 5-10 business days once approved. If billed by Apple or Google, their refund processes apply; contact Apple or Google for their timelines.
If you change your mind you can resubscribe via the app or website. Any previous free data or decks may remain in your account unless you requested deletion.
Use this checklist to cancel and protect yourself after cancelling Gizmo.
£0
/ mois
Unlimited creation of cards and decks; Memorise mode (up to 15 hearts); Magic Import with 20 min wait; Limited AI Tutor; Gizmo Live; Practice test
Not applicable - billed weekly at £4.99 per week
/ mois
Removes all limits; unlimited hearts; no wait for Magic Import; unlimited AI Tutor; unlimited hints
Equivalent monthly cost = £6.499 (77.99 / 12)
/ mois
Removes all limits; unlimited hearts; no wait for Magic Import; unlimited AI Tutor; unlimited hints
No commitment. Billoff helps you cancel or adjust your Gizmo subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
Not published
/ mois
Offers live cellular GPS tracking with wellness intelligence and a digital pet profile, including NFC/QR for finders.
£0
/ mois
Open-source spaced repetition flashcard app with desktop and mobile sync via third-party services
Not published
/ mois
Large library of community-created study sets and study modes
Gizmo is available in many countries. Here are several frequently cited markets:
What you should know about Gizmo subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Gizmo subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.