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Subject : Cancellation of CAMRA agreement
Step-by-step 2026 guide to cancel CAMRA membership, refunds, and alternatives. Includes pricing, contact address and legal rights. Rating: official app options.
| Fastest method (name it + why) | iOS App Store subscription cancellation - stop auto-renew immediately via App Store controls, no CAMRA support wait required |
|---|---|
| Effective delay | Refunds processed usually within 5-10 working days after approval |
| Notice period | Not published by CAMRA |
| Cancellation fee | 0 for merchandise returns within 14 days, otherwise varies |
| Minimum commitment | Not published by CAMRA |
| Phone + hours | Not published by CAMRA |
| Postal address for registered letter | CAMRA, Crown Way, CF14 3UZ Cardiff, United Kingdom |
CAMRA is a UK consumer organisation that campaigns for real ale, cider, perry and traditional pubs and clubs. It publishes guides and runs apps that list real ale pubs, breweries and beers across the United Kingdom.
CAMRA provides free basic tools plus an app-based Good Beer Guide service with a paid "Full Access" subscription. CAMRA also operates merchandise sales and festival information channels.
| Registered name | CAMRA LIMITED |
| Headquarters | Luton, United Kingdom |
| Founded | 1971 |
| CEO | Tom Stainer |
| Support email | [email protected] |
| Official site | camra.org.uk |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (CAMRA website / merchandise) | Use your account at CAMRA or contact merchandise support; follow refund form for returns | Refunds processed 5-10 working days after approval | Confirmation email or refund notification | Easy |
| iOS (App Store) | Cancel subscription via Apple ID subscriptions in iPhone settings | Immediate stop to auto-renewal for next billing; app record retained by App Store | Apple subscription cancellation screen screenshot or Apple email | Easy |
| Android (Google Play) | Cancel subscription via Google Play subscriptions | Immediate stop to auto-renewal for next billing | Google Play cancellation confirmation email or screenshot | Easy |
| Email CAMRA support or membership addresses with cancellation request | Refunds processed 5-10 working days after approval | Reply email from CAMRA | Medium | |
| Post (registered letter) | Send signed cancellation or return request to CAMRA postal address | Dependent on postal delivery and CAMRA processing; refunds 5-10 working days after approval | Registered post proof and CAMRA reply | Medium |
| Phone | Not publicly published - use email instead | Not published by CAMRA | Call reference if available | Hard |
If you move and cannot use a product or service tied to a location, send CAMRA your request and proof of new address such as a utility bill or tenancy agreement. CAMRA has not published a specific moving policy; include proof in your email to [email protected] for faster processing.
If CAMRA increases a subscription price, you have the right to cancel without penalty if the change is material to your contract terms. Send a cancellation request citing the price increase and keep the announcement or invoice showing the new price as proof. Relevant consumer protection is covered by the Consumer Rights Act 2015 and the CMA guidance on auto-renewal practices.
To cancel on grounds of death, send a copy of the death certificate and the account details to CAMRA by post to CAMRA, Crown Way, CF14 3UZ Cardiff, United Kingdom or by email to [email protected]. CAMRA has not published a dedicated death cancellation form, so provide clear identification and proof.
Research shows CAMRA does not publish a list of accepted legitimate grounds. Use documentary proof for any exceptional request and contact [email protected]. Typical proofs are medical certificates, death certificate, or evidence of inability to use services.
If your subscription term ends and it was set to auto-renew, cancel via the App Store or Google Play before the renewal date to stop the next payment. If you bought directly via CAMRA's shop, contact support with your membership or order details.
You may cancel an online or off-premises contract within 14 days under the Consumer Contracts Regulations 2013. For physical merchandise return items in original condition, CAMRA offers a full refund if returned within 14 days. See the statutory cooling-off rules at Consumer Contracts Regulations 2013 and guidance at GOV.UK cancelling goods or services.
Research shows CAMRA does not list specific retention offers. To request a retention offer, email [email protected] and include your membership details, reason for leaving and a request for a lower-cost option or temporary pause. Ask explicitly for prorated refunds if you paid an annual fee and will not use the service.
CAMRA pricing examples from official app listings and research:
Yearly cost calculations:
Savings by switching from monthly to yearly: £11.88 - £4.99 = £6.89 saved per year. Cheapest CAMRA paid option is the £4.99 yearly plan.
Cheapest alternative from listed competitors: research did not publish consumer prices for competitors. Competitors listed in research have no publicly disclosed consumer prices. Consider using the free CAMRA basic Good Beer Guide features or free festival app alternatives.
Your rights include the Consumer Rights Act 2015 for service quality and unfair terms, and the Consumer Contracts Regulations 2013 which gives a 14-day cooling-off period for most online or off-premises contracts. See the Regulations at Consumer Contracts Regulations 2013.
The Competition and Markets Authority treats unclear auto-renewal and hard-to-cancel subscriptions as potentially unfair. If CAMRA's auto-renewal terms were unclear, raise a complaint and refer to CMA guidance when escalating.
Step 1: Complain to CAMRA using [email protected] or post to CAMRA, Crown Way, CF14 3UZ Cardiff, United Kingdom. Step 2: If unresolved, seek advice from Citizens Advice at Citizens Advice - cancelling a service. Step 3: Use card chargeback or Section 75 where applicable for qualifying card payments. For legal remedies around unfair contract terms consult the Consumer Rights Act 2015.
Keep the cancellation confirmation email or screenshot. Verify the subscription status in your App Store or Google Play account and check any remaining access period.
If you want your account data removed, request data deletion in writing to [email protected] and ask for confirmation under data protection rules. CAMRA has not published a detailed public account deletion form.
If you are due a refund, CAMRA processes refunds 5-10 working days after approval. Merchandised items returned within 14 days in original condition receive a full refund per CAMRA policy at CAMRA refund policy.
You may re-subscribe at any time by purchasing again through the app or CAMRA website. Keep a record of past membership if you need proof of prior subscription.
Use this checklist to complete cancellation and protect your rights.
Free
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Expanded basic search, basic information on over 31,000 real ale pubs, news feed, buddies social networking, image capture, find over 7,000 real ales and 1,400 UK breweries.
£0.99
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Access to Good Beer Guide pub descriptions and reviews, access to Beer Book with 7,000 real ales and 1,400 UK breweries.
£1.99 (quarterly equivalent used in research)
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Other in-app purchase bundles or one-off add-ons as listed on app store entries.
No commitment. Billoff helps you cancel or adjust your CAMRA subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
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Trade publication focused on pub and bar business operations rather than consumer beer guides
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Professional magazine for brewers with technical and business articles
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Monthly magazine for pub decision-makers focused on business-building
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Products and services magazine for beverage manufacturers
CAMRA is available in many countries. Here are several frequently cited markets:
What you should know about CAMRA subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your CAMRA subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.