Cancel Country Living the easy way

Core offering

Country Living is a UK press magazine and digital title focused on country decor, seasonal recipes, traditional crafts and antiques. The brand sits within Hearst and publishes both print and digital editions.

Formats and where to find it

Country Living is available as a print magazine delivered by subscription and as a digital edition via the Country Living app on Apple devices. Visit the official site for support and contact details.

Company facts

Official pages: Contact Country Living and About Country Living.

Web cancellation (detailed)

1. Sign in to the official subscription portal linked from the Country Living website.
2. Find "Manage Subscription" or "My Account" and locate the cancel option.
3. Follow the on-screen steps to confirm cancellation and save any confirmation email or reference number.
4. If no cancel option appears, use the email [email protected] or send a registered letter to the postal address.

iOS / App Store (detailed)

1. On your iPhone or iPad open Settings and tap your name.
2. Tap Subscriptions, select Country Living, then tap Cancel Subscription.
3. Apple will send a confirmation email from Apple; keep this as proof.
4. Note: canceling via the App Store prevents future renewals but does not cut short the current paid period per App Store rules.

Android / third-party apps (detailed)

1. Open Google Play or the third-party storefront used for your purchase.
2. Go to Subscriptions, choose Country Living, and select Cancel.
3. Keep the confirmation screenshot or email.

Phone (detailed)

1. If an official phone number is provided on your subscription paperwork call and ask to cancel; request a reference number.
2. If the call agent attempts retention offers, be firm and repeat 'Cancel my subscription now'.
3. If no confirmation email is provided, send a follow-up email to [email protected] and attach a note of the call time and reference.

Email / Post (detailed)

1. Email [email protected] with subject line "Cancel my Country Living subscription" and include your full name, address, subscriber reference and payment method.
2. For post, send a signed letter to Country Living, Crown Way, CF14 3UZ Cardiff, United Kingdom by registered post and keep the tracked receipt.
3. Record the date sent and chase if no reply within 14 days for cooling-off or 30 days otherwise.

Cooling-off (14 day right to cancel)

If you bought the subscription at a distance (online or by phone) you have a 14 calendar day right to cancel from the date of contract formation under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Trader must reimburse all payments within 14 days of cancellation. See Regulations 2013.

Moving / change of address

Country Living does not publish a specific policy for address changes leading to cancellation. Provide proof of new address (utility bill or signed tenancy agreement) when requesting cancellation by emailing [email protected] or sending registered post.

Price increase

If Country Living increases the subscription price mid-contract, check your contract for an opt-out clause. UK consumer protections under the Consumer Rights Act 2015 guard against unfair terms. Supply a copy of the original contract and the notice of price increase when asking to cancel; request a refund for any prepaid undelivered issues.

Death of subscriber

For deceased subscribers contact [email protected] and send a copy of the death certificate and the deceased subscriber s address. Research records cases where magazines continued to be sent; keep proof of your request and the postal cancellation receipt.

Legitimate grounds accepted by Country Living (from research)

Research indicates Country Living considers cooling-off and documented personal circumstances. Provide supporting documents such as medical certificates or bereavement paperwork when applicable.

End of commitment

If your contract has a minimum term that has ended, request immediate cancellation and a confirmation email. If Country Living refuses, raise the matter under the Consumer Rights Act 2015 for unfair contract terms.

Applicable law

Primary legal reference: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015. See Which consumer guidance.

Before you cancel: negotiate

Country Living customer service has been reported to offer retention attempts when subscribers phone. If you want to stay at a lower cost, call customer service and request a retention offer. Research does not list specific discount amounts. When negotiating ask for a written confirmation of the new price and its duration.

What you save by cancelling

Because Country Living does not publish standard plan prices, use an example calculation to show savings mechanics. If a subscriber pays an illustrative annual subscription of £39.99, the saving equals: £39.99 x 1 = £39.99 per year. Example math: 1 year at £39.99 = £39.99 per year. If you are billed monthly at £3.33, the yearly cost = £3.33 x 12 = £39.96 per year.

Cheapest real alternative

A low-cost alternative for country-lifestyle content is the free Country Living website for selected articles. Another editorial alternative is Livingetc; see Livingetc for different editorial focus. Confirm pricing on competitor pages before switching.

Key UK laws

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14 calendar day cooling-off right for distance contracts. The Consumer Rights Act 2015 requires services to be provided with reasonable care and skill and prohibits unfair contract terms.

Cooling-off and refunds

Under the Consumer Contracts Regulations 2013 the trader must reimburse all payments, including standard delivery costs, within 14 days of cancellation. Digital content supplied after express consent and download cannot be unwound under the cooling-off rules.

Auto-renewal and unfair practices

The CMA scrutinises hard-to-cancel subscriptions and unclear auto-renewal terms. If you find cancellation unduly difficult, escalate a complaint to Citizens Advice or report to the CMA.

Escalation steps

1) Complain in writing to Country Living and keep records. 2) If unresolved, contact Citizens Advice for next steps. 3) For card payments consider Section 75 or a chargeback with the card issuer for qualifying transactions.

Save evidence

Keep all confirmation emails, registered post receipts and screenshots. A cancellation reference or Apple confirmation email is strong proof.

Final billing and refunds

Under the 2013 Regulations refunds due within the 14 day cooling-off must be processed within 14 days. For refunds outside that period the amount depends on the contract; publishers often give pro-rata refunds for undelivered issues.

Access to digital issues

If you cancelled an in-app subscription your current paid period usually remains accessible until the period ends. For web subscriptions access may end at the end of the billing cycle. Keep copies of any downloads you are legally allowed to retain.

Re-activation

To restart a subscription sign up again via the official site or app. Re-activation terms and prices may differ from your previous plan.

Follow this checklist to cancel Country Living and protect your rights.

• Locate your subscriber reference number and payment details.
• Try to cancel via the App Store if you subscribed through iOS. Keep Apple confirmation email.
• If cancelling by email send a clear message to [email protected] with your details and requested cancellation date.
• If no reply within 14 days for cooling-off or 30 days for other cases, send a registered letter to Country Living, Crown Way, CF14 3UZ Cardiff, United Kingdom.
• Keep copies of all correspondence and take screenshots of any confirmation screens.
• If a refund is due under the 2013 Regulations, expect reimbursement within 14 days of cancellation.