Cancel Men's Health the easy way

Overview

Men's Health is a global men's lifestyle and fitness magazine brand published by Hearst. It covers fitness, nutrition, mental wellbeing, fashion, relationships, travel and finance for an active, professional audience.

Offerings

Men's Health sells print and digital subscriptions, an app with digital issues, training plans and membership bundles such as the Men's Health SQUAD, plus trials and introductory pricing for new subscribers.

How readers use it

Subscribers get print delivery, branded digital editions and app access. Membership bundles include access to partner services such as FIIT, and members-only content, events and discounts.

Web (account) - step by step

1. Sign in at the Men's Health membership portal or the subscription page. See the membership signup and FAQ pages for account links: membership sign up and membership FAQ.
2. Open your account or subscription settings and find the active subscription.
3. Click Cancel subscription or Manage auto-renew and confirm the cancellation.
4. Keep any confirmation email or screenshot as proof.

iOS (App Store) - step by step

1. Open Settings on iPhone, tap your name, then Subscriptions.
2. Select the Men's Health subscription and tap Cancel Subscription.
3. Turn off auto-renew at least 24 hours before the end of the current period to prevent a renewal charge.
4. Keep Apple's confirmation email as proof of cancellation.

Android (Google Play) - step by step

1. Open Google Play Store, tap your profile, then Payments and subscriptions, then Subscriptions.
2. Select Men's Health subscription and choose Cancel subscription.
3. Turn off auto-renew at least 24 hours before the end of the current period to prevent renewal.
4. Keep Google Play confirmation email as proof.

Phone - step by step

1. Call the contact number shown on your subscription paperwork or the membership FAQ page.
2. Provide your subscription reference, full name, and email address.
3. Ask the agent for a cancellation reference number and the effective cancellation date.
4. Follow up with an email or postal letter and keep a written note of the agent and time.

Email - step by step

1. Send an email to [email protected] or the support address shown in your account, including your subscription reference, full name, delivery address and the sentence "Please cancel my Men's Health subscription".
2. Request a written confirmation with the cancellation effective date and retain it.

Post (Recorded Delivery) - step by step

1. Write a signed letter including your subscription reference, full name, delivery address and the statement "I cancel my Men's Health subscription. Please treat this as notice to cancel."
2. Send it by Recorded Delivery to: Men's Health, Crown Way, CF14 3UZ Cardiff, United Kingdom.
3. Keep the Recorded Delivery receipt and any publisher acknowledgement as proof.

Moving address

If you cannot receive further issues because you move address, provide a proof of new address such as a council tax bill, utility bill or tenancy agreement showing the new address and the date. If the publisher cannot deliver, request cancellation and a pro rata refund for undelivered issues.

Applicable law: Consumer Rights Act 2015 for service performance.

Price increase

If Men's Health raises the price mid-contract, you are entitled to cancel if the contract permits a price increase without your agreement. Provide the publisher's renewal or price increase notification as proof and ask for cancellation and any pro rata refund for undelivered issues.

Applicable law: Consumer Rights Act 2015 and CMA guidance on unfair contract terms.

Death of the subscriber

To cancel a subscription after the subscriber dies, send a copy of the death certificate and state the subscription reference and the wish to stop deliveries. Request refund for undelivered issues if the subscription was prepaid.

Applicable law: Not a specific statute listed in research; use the publisher's customer service policy as primary documentation.

Legitimate ground

Legitimate grounds accepted by publishers typically include inability to receive issues, medical incapacity, or bereavement. Provide supporting documents such as medical letters or official notices. Research did not publish an exhaustive list of accepted grounds for Men's Health, so provide documentary proof when possible.

Applicable law: Consumer Rights Act 2015.

End of commitment

If your fixed-term subscription ends (6 months or 12 months), cancellation takes effect at the end of the commitment. Provide the original subscription confirmation showing the term and final issue date to prove the end of commitment.

Applicable law: Contract terms under Consumer Rights Act 2015.

Cooling-off period

If you purchased online, by phone or by mail order, you have a 14-day cooling-off period under the Consumer Contracts Regulations 2013. The 14-day period starts the day after entering the contract. You can cancel for any reason and receive a full refund unless you asked the trader to start services or access digital content during the period. If digital content was supplied after your express consent, the trader may not be required to refund for content already supplied.

Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: negotiate

Research does not report specific retention offers from Men's Health. You can request a retention offer by contacting support and asking for a discounted rate, a pause on deliveries, or a transfer to a cheaper digital-only plan. When you contact support, provide your subscription reference and say you want to consider offers before cancelling. If no offer is made, proceed with cancellation and keep written proof of the refusal.

What cancelling saves you - yearly calculations

Compute annual cost using listed monthly prices multiplied by 12.

SQUAD Membership: £1.67 x 12 = £20.04 per year.

Digital Only (Introductory): £0.17 x 12 = £2.04 per year.

Print + Digital (6 months price used monthly): £4.99 x 12 = £59.88 per year.

Print + Digital (12 months): £4.17 x 12 = £50.04 per year (advertised annual price £49.99).

Digital Only (12 months via App Store): £2.50 x 12 = £30.00 per year (advertised annual price £29.99).

Cheapest real alternative from competitors identified in research: Men's Fitness at £4.13 monthly, which equals £4.13 x 12 = £49.56 per year. Compare that to Men's Health Digital Only introductory at £2.04 per year or SQUAD at £20.04 per year.

Key UK consumer law

The Consumer Contracts Regulations 2013 give a 14-day cooling-off right for most distance sales, including online and phone subscriptions. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents unfair contract terms. The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal as potential unfair practices.

How to escalate a dispute

Step 1: Complain to the trader and request written confirmation of cancellation and any refund. Step 2: If unresolved, contact Citizens Advice for help and next steps: Citizens Advice - cancelling a service. Step 3: For card payments, consider a chargeback via your card issuer or Section 75 for qualifying credit card purchases. Step 4: If policy or dispute concerns the regulator, raise the issue with the CMA or Citizens Advice as appropriate.

Check access and final issues

Confirm whether print delivery stops immediately or at the end of the current billing period. For digital subscriptions and app access you typically retain access until the end of the paid period unless a refund is issued.

Data and receipts

Keep copies of final billing, confirmation emails, Recorded Delivery receipts and any call notes. These are the primary evidence if the publisher charges after cancellation.

Refunds and undelivered issues

For fixed-term subscriptions, refunds are calculated pro rata for undelivered issues minus any discount originally applied. For monthly rolling subscriptions, refunds for the current period are rarely provided once an issue has been dispatched. If you cancelled within 14 days of purchase, you qualify for a full refund under the Consumer Contracts Regulations 2013 unless you asked for and received services during the cooling-off period.

Re-activation

To re-activate, sign up again via the membership page. Promotional pricing may not be available on re-subscription.

Follow this checklist to cancel cleanly and preserve proof.

• Locate your subscription reference and last billing date.
• Decide which cancellation channel to use and prepare required details.
• If using post, send a signed letter by Recorded Delivery to: Men's Health, Crown Way, CF14 3UZ Cardiff, United Kingdom.
• If using App Store or Google Play, turn off auto-renew at least 24 hours before renewal.
• Save confirmation emails, screenshots, Recorded Delivery receipts and call notes.
• If you paid by credit card and are refused a refund, contact your card issuer about chargeback or Section 75.
• If the publisher refuses cancellation or charges after cancellation, contact Citizens Advice: Citizens Advice - cancelling a service.