Radio Times App (1-Month Subscription)
£12.99
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Full app access, exclusive interviews, in-depth reviews, latest trailers, puzzles
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We generate and send your cancellation letter to Radio Times by registered mail
Sender

Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Radio Times agreement

Step-by-step 2026 guide to cancel Radio Times subscriptions in the UK. Includes exact addresses, notice periods, refund rules and cheaper alternatives.
| fastest method (name it + why) | Online account - 'My account' or App Store subscription settings; account cancellation is processed immediately and stops auto-renewal at once. |
|---|---|
| effective delay | Immediate for online cancellations; app-store cancellations are immediate for future billing. |
| notice period | 14 days before renewal for quarterly subscriptions. Annual subscribers must give reasonable notice before automatic renewal. |
| cancellation fee (amount or 0) | 0 if within 14-day cooling-off period; possible deduction for mid-term annual cancellations as administrative adjustment. |
| minimum commitment | Monthly plans: none. Annual plans: 12 months. |
| phone + hours | Not published by Radio Times |
| postal address for registered letter | Radio Times, 15 Alfred Place, WC1E 7EB London, United Kingdom |
Radio Times is a UK television and radio listings magazine and digital service owned by Immediate Media Company. It provides weekly TV listings, reviews, interviews and features through print and an app-based subscription model.
Radio Times publishes a weekly print magazine (typically 51 issues per year when on subscription), a dedicated mobile app with paid subscriptions and digital extras such as podcasts and subscriber benefits.
| Legal name | RADIO TIMES LTD |
|---|---|
| Founded | 1923 |
| Headquarters | London, United Kingdom |
| Active users | 12.6 million monthly |
| Support | https://www.radiotimes.com/contact-us/ |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web - My account | Log in at radiotimes.com, go to My account or Subscriptions, select subscription and cancel auto-renewal. | 5 to 10 minutes | Email confirmation or on-screen confirmation | Easy |
| iOS - App Store | Open Settings on iPhone, tap your Apple ID, Subscriptions, select Radio Times and Cancel Subscription. | 3 to 7 minutes | Apple email confirmation | Easy |
| Android - Google Play | Open Google Play, Menu, Subscriptions, select Radio Times and Cancel Subscription. | 3 to 7 minutes | Google Play email confirmation | Easy |
| Phone | Call Radio Times support via contact page and request cancellation. | Depends on wait time | Phone reference number or email follow-up | Medium |
| Send cancellation request to [email protected] with subscriber details and request confirmation. | 1 business day to receipt, confirmation may take longer | Email reply | Medium | |
| Post | Send a signed letter to the registered address stating cancellation request and date. | 3 business days for receipt plus processing time | Proof of postage and signed return if requested | Hard |
If you move and your subscription cannot be delivered or the service is no longer available at your new address, provide proof of new address such as a utility bill or tenancy agreement and a written request to cancel. Radio Times treats postal delivery issues as grounds to stop future deliveries. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
If Radio Times increases the price for an existing subscription mid-term, you may cancel without penalty starting from the date the new price applies. Provide your subscription details and the date the increase took effect. Applicable law: Consumer Rights Act 2015 and the Digital Markets, Competition and Consumers Act 2024 cooling-off protections.
To cancel because of the death of the subscriber, send a copy of the death certificate and a cancellation request from the executor or next of kin to [email protected] or by post to Radio Times, 15 Alfred Place, WC1E 7EB London, United Kingdom.
Research indicates Radio Times accepts the following grounds: inability to deliver print copy to your address, withdrawal of the App by the store, or discontinued subscription packages. Provide matching evidence like delivery failure notices, app-store withdrawal notices, or communications from Radio Times. Applicable law: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024.
For annual plans, you must cancel before the renewal date. Quarterly plans require at least 14 days notice before renewal. For annual cancellations mid-term there may be an administrative adjustment. Keep written confirmation showing cancellation date and retention of access until the paid period ends.
You have a 14-day cancellation right for distance contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To get a full refund, cancel within 14 days of the first payment or within 14 days of any renewal cooling-off period where notified. If you start using digital content and accepted immediate access, the digital exception may apply; check terms. Applicable law: Consumer Contracts Regulations 2013.
Radio Times retention offers are limited according to research; the company has previously described some price levels as unsustainable and did not publish standard retention discounts. Ask support for any available reduced rate, a discounted annual upgrade or a pause in deliveries when you call or email. Use your account reference and offer to cancel to request a retention price or a fixed-term discount. If the agent declines, request written confirmation of the offer or refusal.
Examples using published prices:
Cheapest competitor from research: Televisual at £85.00 per year. Example savings compared to Radio Times discounted annual subscription:
Your rights derive from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Digital Markets, Competition and Consumers Act 2024 includes specific protections for digital subscriptions and renewal cooling-off notices. See the text at Consumer Contracts Regulations 2013 and the cooling-off provisions in the 2024 Act at Digital Markets, Competition and Consumers Act 2024.
You have a 14-day right to cancel distance contracts with a full refund unless you gave express consent to immediate digital access. If you cancel within 14 days, Radio Times must refund payments within 14 days of being informed. If the App is withdrawn or subscriptions discontinued, Radio Times or the app store may provide a pro-rata refund.
1. Complain to Radio Times support with evidence and a clear remedy request. 2. If unresolved, contact Citizens Advice for guidance. 3. For payment disputes use your card issuer for chargeback or Section 75 where applicable. 4. Consider reporting unfair auto-renewal or hard-to-cancel practices to the Competition and Markets Authority (CMA).
After cancellation your subscription remains active until the end of the paid period unless you cancelled within a 14-day cooling-off period and requested an immediate refund. Keep confirmation emails showing the cancellation date and the expiry of service access.
Request a copy of personal data via support or use account settings to delete account data if you no longer want Radio Times to hold personal information. Keep copies of any messages sent and any return confirmations.
You can re-subscribe at any time. Gift subscriptions do not auto-renew. If you re-subscribe within a promotional period, watch for one-off introductory pricing limits; trials are usually limited to one per customer.
Use this checklist to cancel and confirm your Radio Times subscription has stopped.
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Radio Times is available in many countries. Here are several frequently cited markets:
What you should know about Radio Times subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Radio Times subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.