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Subject : Cancellation of Stylist agreement
Step-by-step 2026 guide to cancel Stylist subscriptions, refunds, rights and alternatives. Includes plans, contact details and legal steps.
| Item | Value |
|---|---|
| fastest method (name it + why) | MyStylist Account - direct online cancellation via your account settings for immediate action |
| effective delay | Immediate - access continues until the end of the current paid subscription period |
| notice period | Not published by Stylist |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | Not published by Stylist |
| phone + hours | Not published by Stylist |
| postal address for registered letter | Stylist, 10 York Road, SE1 7ND London, United Kingdom |
Stylist is a women focused press magazine and digital publisher offering weekly digital issues, long reads, newsletters and a range of subscription tiers including Stylist+, Stylist Extra and VIP membership. The brand is operated by THE STYLIST GROUP LIMITED and aims content at professional women across the UK.
Stylist sells digital subscriptions, print plus digital bundles and tiered VIP memberships that combine monthly print delivery with exclusive digital content, event invitations and discounts.
| Fact | Detail |
|---|---|
| Legal name | THE STYLIST GROUP LIMITED |
| Parent | D.C. Thomson & Co Ltd |
| Headquarters | London, United Kingdom |
| Founded | 2007 |
| CEO | Gwen Carlson |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (MyStylist Account) | Log in to MyStylist Account and cancel subscription in account settings | Immediate - cancellation recorded immediately; access continues until end of current paid period | Not published by Stylist | Easy |
| iOS (in-app) | Cancel via Apple App Store subscriptions or contact [email protected] for app issues | Not published by Stylist | Not published by Stylist | Medium |
| Android (in-app) | Cancel via Google Play subscriptions or email [email protected] for app issues | Not published by Stylist | Not published by Stylist | Medium |
| Email [email protected] or [email protected] to request cancellation | Not published by Stylist | Not published by Stylist | Medium | |
| Phone | Contact customer service - phone number not published on research data; details available on Stylist website | Not published by Stylist | Not published by Stylist | Hard |
| Post | Send a signed cancellation letter to the registered office | Delivery time depends on postal service; Stylist will process on receipt | Delivery receipt | Medium |
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day cooling-off period for most contracts concluded online or off-premises. The Subscription Contracts Act 2024 also provides a right to cancel a subscription contract during an initial cooling-off period and any renewal cooling-off period. For Stylist VIP subscriptions specifically, customers have 14 days after receiving the first issue to cancel and receive a full refund if cancelled within that period. For Stylist Extra (digital only), statutory cooling-off rights for a full refund are waived once any part of the digital content has been delivered or made available.
Required proof documents: delivery date of first issue or confirmation of delivery, copy of membership details.
Applicable law: Consumer Contracts Regulations 2013; Subscription Contracts Act 2024.
If Stylist increases the price at renewal, the Subscription Contracts Act 2024 and Consumer Contracts Regulations 2013 protect your right to end the subscription during the renewal cooling-off period. Stylist must provide notice of changes in line with their terms. If you do not accept the increase you may cancel the renewed contract under the Act.
Required proof documents: copy of notification from Stylist showing the change and its effective date.
Applicable law: Subscription Contracts Act 2024.
Research shows Stylist will give at least 30 days notice if it stops providing a subscription product and will refund sums paid in advance for services not provided. If Stylist withdraws a subscription, you are entitled to a refund for the unused portion.
Required proof documents: cancellation notice from Stylist and proof of prepayment.
Applicable law: Consumer Contracts Regulations 2013.
If provision of services is delayed by an event outside Stylist's control and there is a risk of substantial delay, customers may contact Stylist to end the contract and receive a refund for services paid for but not received. This is set out in Stylist terms and in consumer law principles.
Required proof documents: copy of Stylist correspondence showing delay, receipts of payment.
Applicable law: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
Stylist's publicly available material in research does not publish specific instructions for cancellation on death. If cancellation is needed for this reason, send a copy of the death certificate and the subscriber account details to [email protected] or by post to the registered address. Stylist's acceptance and processing time are not publicly disclosed.
Required proof documents: death certificate, proof of relationship or executor authority.
Applicable law: Not explicitly stated by Stylist; general contract law principles apply.
Research does not report specific retention offers publicly published by Stylist. If you want to ask for a retention deal, contact [email protected] or the customer service channel shown on Stylist subscription terms. Explain you are considering cancellation and request available discounts, reduced-rate trial periods or a pause. Keep your account details and preferred offer in writing.
Use your actual plan price to calculate annual savings. Examples using Stylist published prices:
Cheapest noted competitor from research: Red Magazine at £1 monthly or £12 annual. Example saving switching from VIP monthly to Red annual: VIP monthly 6.58 x 12 = £78.96 minus Red annual £12 = £66.96 saved per year.
The main legal protections are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which give a 14-day cooling-off right for many online contracts, and the Consumer Rights Act 2015 which requires services to be performed with reasonable care and skill. The Subscription Contracts Act 2024 adds explicit cancellation rights during initial and renewal cooling-off periods for subscription contracts.
Under the Consumer Contracts Regulations 2013 the right to a full refund can be waived for digital content if the consumer consents to immediate access and the content has been provided. Stylist Extra explicitly states that once any digital content has been delivered or made available, statutory cooling-off rights for a full refund are waived.
The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If you consider terms unclear or cancellation unfair, you may complain to Citizens Advice for guidance and escalation.
1. Complain to Stylist using the support email [email protected] or by post to 10 York Road, SE1 7ND London. 2. If unresolved, contact Citizens Advice for next steps: Citizens Advice - Cancelling a service. 3. If a card payment qualifies, consider Section 75 or chargeback via your card issuer. 4. Use the relevant ombudsman if applicable to the sector.
After cancellation your access normally continues until the end of the current paid subscription period. Expect no further payments after cancellation unless you have an outstanding renewal charge. If you cancelled within the VIP 14-day cooling-off window and are entitled to a refund, Stylist will issue a refund within 14 days using the original payment method for that scenario.
To request account closure or data deletion contact [email protected]. Stylist's public material does not publish exact data retention times; request a written confirmation of account closure and any retained data and the purpose.
You can re-subscribe at any time. If Stylist offers a promotional re-subscription price, confirm the renewal price and duration in writing before accepting.
Use this checklist to cancel and record everything.
£4.49
/ mois
Weekly digital Stylist magazines and access to back issues, exclusive online articles, exclusive newsletters including The Sunday Supplement, unlimited access within the Stylist app, play 12 new games every day in the Stylist app
£3.99
/ mois
Exclusive long reads, short stories, interactive events with Editors, videos, podcasts, advice and monthly interactive career clinic, weekly The Stylist Sunday Supplement email
£6.58
/ mois
Monthly print magazine delivered to your door, weekly digital magazines, invitations to members-only events, shopping discounts, beauty samples, discounted tickets and exclusive newsletters
£2.08
/ mois
Promotional bundle with monthly print delivery and unlimited access to Stylist Extra content
No commitment. Billoff helps you cancel or adjust your Stylist subscription without hunting down every detail alone.
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Stylist is available in many countries. Here are several frequently cited markets:
What you should know about Stylist subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Stylist subscription, whichever payment method you use.
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