Cancel AIApply the easy way

Core service

AIApply is a professional-services platform for job seekers that automates application tasks and offers an Auto-Apply feature to submit applications on behalf of the user. The company operates from London and was founded in 2023.

How it works

Users create an account, choose tools such as a Pro Toolkit and optional Auto-Apply functionality, and pay for access to AI-driven application helpers. Auto-Apply operates via credit packs or a separate subscription for automated submission workflows.

Company facts

Web (account) - full steps

1. Sign in at your AIApply account on https://aiapply.co/.
2. Open your profile or billing / subscriptions menu.
3. Select the active subscription and choose Cancel subscription.
4. Save or screenshot the on-screen confirmation and keep any confirmation email.

iOS - full steps

1. Open the Settings app on your iPhone and tap your name.
2. Tap Subscriptions, find AIApply, and choose Cancel Subscription.
3. Keep Apple confirmation email as proof.

Android - full steps

1. Open Google Play Store, tap profile, go to Payments and subscriptions - Subscriptions.
2. Find AIApply and tap Cancel subscription.
3. Keep the Google Play confirmation email or screenshot.

Email - full steps

1. Send an email from the account email to [email protected] with subject "Cancel Subscription" and include your account email and user ID.
2. Request written confirmation and keep the reply.

Post - full steps

1. Write a signed letter stating you cancel your subscription, include account email and user ID, date and signature.
2. Send by tracked registered post to AIApply, 72 Hammersmith Road, W14 8TH London, United Kingdom.
3. Retain the postal receipt as proof.

Moving / change of location

If you move and can no longer use specific geographic features, provide proof such as a recent council tax bill or utility bill showing your new address and a copy of your account details. AIApply's published policies do not list a dedicated relocation refund, so refunds for location-based loss of service are treated as exceptions and determined case by case.

Price increase

If AIApply increases the price for an existing contract and does not offer an opt-out, you may cancel before the change takes effect. Provide the notice of price change and your subscription details. If the company gives less than 30 days' notice and you cancel before the change, ask for a pro-rata refund under the service-specific terms quoted in AIApply's terms.

Death of subscriber

Provide a death certificate and the account email or identifying account information. AIApply's public terms do not specify an automatic policy for refunds on death, so contact [email protected] with documented proof to request account closure or a refund.

Legitimate ground (service defect or unavailability)

AIApply accepts certain exceptions for refunds: technical issues that materially prevent access, accidental purchases reported within 30 minutes with no meaningful usage, and material reductions in core functionality. Provide reproducible evidence such as screenshots, error messages, timestamps, and correspondence. This is supported by the Consumer Rights Act 2015 requirement that services are supplied with reasonable care and skill.

End of commitment

If a minimum commitment period applies (not publicly disclosed), cancel at the end of that term using the account or app-store flow. Provide your subscription end date and confirmation of cancellation or renewal rejection.

Cooling-off (14-day right)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day right to cancel distance contracts. For digital paid services, you lose that 14-day right if you explicitly consent to immediate performance and acknowledge losing the right to withdraw. AIApply's terms state that UK residents requesting immediate performance of digital Paid Services lose the 14-day right to cancel. Reference: Consumer Contracts Regulations 2013.

Before cancelling - negotiate

AIApply does not publish standard retention offers on its public pages. There is no documented list of discounts or downgrades in the published terms. To negotiate, email [email protected], state your account email, quote your current plan, and request either a discount or temporary pause. Ask for written confirmation of any offer and a clear end date.

What cancellation saves you - yearly calculation

Use the reported approximate Pro Toolkit price as the baseline: ~£16 per month when billed annually. Yearly cost calculation: 12 x £16 = £192 per year. Cheapest competitor from the research is Engager.app at £9 per month. Yearly cost for Engager.app: 12 x £9 = £108 per year. Yearly saving by switching from AIApply Pro Toolkit to Engager.app: £192 - £108 = £84 per year.

Other alternatives and their monthly costs from research: FoundationsAI £49 per month (12 x £49 = £588 per year), ATSpro £49 per month (12 x £49 = £588 per year), Hand On Web £200 to £400 per month. Choose the alternative that fits features and price.

Key UK consumer law

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give a 14-day cooling-off right for distance and off-premises contracts. For digital content, the right is lost if you request immediate performance. The Consumer Rights Act 2015 requires services to be provided with reasonable care and skill and protects against unfair contract terms.

What to do if AIApply refuses a refund

First, complain to AIApply and request escalation. If unresolved, contact Citizens Advice for guidance or escalate to an appropriate ombudsman if the subscription relates to a regulated sector. For card payments, consider a Section 75 claim or a chargeback via your card issuer for qualifying transactions. The Competition and Markets Authority watches unclear auto-renewal and difficult cancellation processes as potential unfair practices.

Reference the published AIApply terms: AIApply Terms of Service and the official statute: Consumer Contracts Regulations 2013.

Check final billing and access

After cancellation, check your billing statement and the confirmation email or on-screen message to confirm the cancellation effective date. If cancellation occurs within a paid period, you may retain access until the period ends unless your plan terms state otherwise. For clarity, save confirmation emails and screenshots.

Data and account deletion

To remove your personal data, request account deletion via [email protected] and reference the account email. AIApply's privacy practices are published at https://aiapply.co/privacy-policy. Keep copies of deletion confirmations. If you plan to re-join later, confirm any data retention periods before deleting the account.

Re-activation and re-subscription

To re-activate, sign back in or re-subscribe via the AIApply site or app store. If promotions were used previously, they are not guaranteed on re-subscription; request written confirmation of any reinstatement offers from support.

Use this checklist to complete and document cancellation.

• Save a screenshot of your subscription page showing the plan and next renewal date.
• Cancel via account or app-store flow at least 24 hours before renewal.
• Send an email to [email protected] requesting written confirmation and keep the reply.
• If posting, send a signed registered letter to AIApply, 72 Hammersmith Road, W14 8TH London, United Kingdom and keep the postal receipt.
• Check your bank or card for any subsequent charges for 60 days and dispute any unauthorised renewals via your card issuer.
• If you requested immediate performance on purchase, note that the 14-day cooling-off right was lost and keep that consent record to avoid refund disputes.