Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
We generate and send your cancellation letter to Airtable by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Airtable agreement
Step-by-step UK guide to cancel Airtable, refunds, and alternatives. Rating 4.70/5 from 44K reviews. Clear actions and addresses.
| Item | Value |
|---|---|
| Fastest method | Web - Cancel via Account Settings page because cancellation is available immediately from account controls (Airtable Terms) |
| Effective delay | Your right to use the Services continues until the end of your then-current Subscription Term |
| Notice period | No formal notice period required - cancellation takes effect at the end of the current billing term |
| Cancellation fee | £0 |
| Minimum commitment | Not published by Airtable |
| Phone + hours | Not published by Airtable |
| Postal address for registered letter | Airtable, 10 Queen Street Place, EC4R 1AG London, United Kingdom |
Airtable is a low-code platform that combines a spreadsheet interface with database features to build custom applications, automate workflows and organise data across teams. The company behind Airtable is FORMAGRID INC, founded in 2012.
Airtable supports tables, views, automations, integrations and an Interface Designer to create tailored internal tools without deep engineering. Plans include record limits, attachment storage and AI credits per paid user or collaborator.
| Fact | Value |
|---|---|
| Headquarters | San Francisco, United States |
| Founded | 2012 |
| Active monthly users | 10 million |
| Employees | ~700 |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web (Account Settings) | Open Account Settings - Billing - Cancel Subscription | 5-15 minutes to complete online | On-screen confirmation and email receipt if provided | Easy |
| Send cancellation request to Airtable support or billing contact | Minutes to write, reply time varies: 24-72 hours | Email reply from Airtable | Medium | |
| Support form / Help Centre | Submit request via support articles or refund form | 10-20 minutes to submit, reply 24-72 hours | Support ticket number and reply | Medium |
| Postal letter (registered) | Send registered letter to the London address | Days by post plus processing - allow 7-14 days | Postal tracking and receipt | Hard |
Airtable does not publish a specific relocation policy. If relocation affects the contract because of local law or payment currency issues, provide proof such as a utility bill or tenancy agreement. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 where distance contract rules apply (2013 Regulations).
If Airtable increases the subscription price during a fixed term and you have a right under the contract to terminate for price increases, supply the invoice showing the increase and your cancellation notice. The contract terms govern entitlement; review your order form and the Terms of Service (Airtable Terms).
For individual accounts, provide a copy of the death certificate and estate administrator contact details to request account closure. Airtable does not publish exact steps; use support channels and retain proof documents.
From Airtable policies and the Master Services Agreement, Airtable recognises termination for non-payment and for material breach by Airtable. If Airtable cancels for reasons other than your breach, they will provide a prorated refund for unused time. Required proof: billing statements, correspondence and the order form (Airtable MSA).
If you are on a monthly plan you can cancel via Account Settings; your access continues until the end of the current Subscription Term. If you purchased an annual plan, cancellation takes effect at the end of the annual term unless a statutory right applies.
Consumers in the European Union or Turkey who cancel within fourteen (14) days of purchase are eligible for a refund of any payments made for the canceled Subscription Term according to Airtable terms. In the United Kingdom, the Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for distance contracts for services, with reimbursement within 14 days of being informed of cancellation (2013 Regulations).
Research does not show a standard retention offer published by Airtable. If you want a discount or change of tier, contact billing via the support form or email and request a downgrade or credit. Suggested message: include workspace name, current plan and a request for a retention discount or downgrade to an annual plan with price details. Record any written offer before accepting.
Compute yearly costs using listed plan prices per user:
If you cancel a Team monthly subscription you save the yearly cost of £288 per user. If you switch from Team monthly to Team annual you save £288 - £240 = £48 per user per year.
Cheapest real alternative from competitors listed: Gather360 at £24.99 per month equals 12 x £24.99 = £299.88 per year. Choosing Gather360 instead of Airtable Team monthly would cost £299.88 - £288 = £11.88 more per year.
In the United Kingdom the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply to distance contracts for services, providing a 14-day cooling-off right for most online purchases. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and protects against unfair contract terms.
Under the 2013 Regulations consumers have 14 days to cancel a distance contract for services with a refund, except where the consumer gave express consent for performance to begin and acknowledged loss of the right to cancel for digital content. Airtable states EU and Turkey buyers who cancel within 14 days are eligible for refunds; UK consumers are protected under the same Regulations where applicable (2013 Regulations).
The Competition and Markets Authority (CMA) assesses unclear auto-renewal and hard-to-cancel practices as potentially unfair. If you face difficulty cancelling, gather written proof of attempts and escalate as described below.
First complain to Airtable using the support channels and keep records. If unresolved, contact Citizens Advice for guidance, request a chargeback or Section 75 claim via your card issuer if applicable, and consider the relevant ombudsman for your sector. For payment disputes, keep card statements showing the charges as evidence.
Before the end of the Subscription Term export bases, attachments and CSV copies of critical tables. Airtable provides export features in the interface; save any automation settings and integrations you need to reproduce.
Airtable will not refund prepaid fees for the then-current Subscription Term except for EU/Turkey 14-day cancellations or if Airtable cancels for reasons other than your breach. If Airtable cancels your plan not due to your breach, you will receive a prorated refund for the unused portion of the Subscription Term per the Master Services Agreement (Airtable MSA).
You can re-activate an Airtable account by signing in and choosing a new plan. If you re-activate later, verify whether any historical revisions or deleted attachment storage remain available; retention periods depend on your plan.
Follow this checklist to cancel cleanly and protect your data and money.
£0
/ mois
1000 records per base, 1000 API calls per workspace/month, 1GB attachment storage per base, 2 weeks revision history, 500 AI credits per editor+
£24 per user
/ mois
50000 records per base, 100000 API calls per workspace/month, 20GB attachment storage per base, 1 year revision history, Automations, Extensions, Interface Designer, Timeline and Gantt views, 15000 AI credits per billable collaborator
£54 per user
/ mois
125000 records per base, Unlimited API calls per workspace/month, 100GB attachment storage per base, 1 year revision history, Two-way sync, Admin panel, 20000 AI credits per paid user
No commitment. Billoff helps you cancel or adjust your Airtable subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£24.99
/ mois
Gather360 focuses on simplicity and affordability as an all-in-one CRM without per-user pricing, targeting small UK businesses and freelancers.
£29
/ mois
Kestern is a client workflow platform tailored for creative and service businesses with client-facing portals and invoicing.
£24 per user (Team), £54 per user (Business)
/ mois
Airtable is a low-code platform with flexible views, automations and APIs priced per seat.
Airtable is available in many countries. Here are several frequently cited markets:
What you should know about Airtable subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Airtable subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.