Moving abroad or change of residence
Rule: Members can cancel membership at any time. Provide proof: a copy of new address (utility bill or tenancy agreement) if BASC requests it for address-dependent benefits. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for cooling-off when the contract was concluded off-premises or online.
Price increase
Rule: If BASC raises membership fees, you may have a right to cancel under contract terms. Provide proof: the notice of price increase and your membership statement. Applicable law: The Consumer Rights Act 2015 covers unfair contract terms; the CMA monitors unclear auto-renewal or unfair renewal practices.
Death of subscriber
Rule: Membership ends on death. Provide proof: death certificate or solicitor contact. BASC's specific process for bereavement is not published; contact BASC for instructions. Applicable law: Not a specific statute here; use company procedures and provide documentation requested by BASC.
Legitimate ground accepted by BASC
Rule: BASC accepts cancellation at any time. Research notes BASC states members can cancel membership and insurance arrangements at any time. Provide proof: membership details and written request or phone confirmation. Applicable law: Consumer Contracts Regulations 2013 for the cooling-off period where relevant.
End of commitment
Rule: BASC membership has no minimum commitment and may be cancelled at any time. Provide proof: membership number and a clear cancellation request. Applicable law: Contract terms and the Consumer Rights Act 2015 regarding unfair terms.
Cooling-off (14-day statutory right)
Rule: If you joined online or off-premises, you have a 14-day cooling-off right for services under the Consumer Contracts Regulations 2013 and additional protections under the Digital Markets, Competition and Consumers Act 2024 for subscription contracts. Provide proof: date of joining and cancellation request within 14 days. Applicable law: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024.