Cancel Bloomberg the easy way

Core services

Bloomberg is a global provider of financial data, news and analytics for professionals. Its product set ranges from consumer-facing digital access to the institutional Bloomberg Professional service known as the Terminal.

Who uses Bloomberg

Bloomberg customers include financial analysts, traders, portfolio managers, institutions and business decision makers who need real-time market data, news and analytics.

Company facts

For Bloomberg Terminal product details see Bloomberg Professional. For terms of service see Bloomberg Terms of Service.

Web (recommended)

1. Sign in to your Bloomberg account on Bloomberg.com or the subscription portal.
2. Go to account settings or billing and select the option labelled "Contact Support to Cancel".
3. Submit the cancellation request and keep the support ticket number or on-screen confirmation.
4. Your access will continue until the end of the current billing period; no future charges will be made.

iOS

1. Bloomberg states account cancellation is via the account portal; Bloomberg does not publish app-only cancellation steps.
2. If you subscribed through the Apple App Store, manage or cancel the subscription via your Apple ID subscriptions in Settings.

Android

1. Bloomberg states account cancellation is via the account portal; Bloomberg does not publish app-only cancellation steps.
2. If you subscribed through Google Play, cancel from Google Play > Subscriptions.

Phone

1. Bloomberg does not publish a direct public phone number for cancellations; use the account contact form to request a call if available.
2. Record date and time of any call and request written confirmation.

Email

1. Use the account contact form or any support email provided in your account communications to request cancellation with a clear statement: "I cancel my Bloomberg subscription effective immediately; please confirm in writing."
2. Retain the email thread as proof.

Post (registered letter)

1. Prepare a signed letter including your account name, email, subscription plan and the request: "I cancel my Bloomberg subscription effective immediately; please confirm in writing."
2. Send by registered post to: Bloomberg, 3 Queen Victoria Street, EC4N 4TQ London, United Kingdom.
3. Keep the proof of postage and delivery receipt.

Moving / change of country

If you move and cannot access the service under the same terms, contact Bloomberg support with proof of address change such as a utility bill or tenancy agreement. Bloomberg's policy on location-based cancellations is not publicly disclosed; include the proof when you contact support.

Applicable law: Consumer Contracts Regulations 2013 where online contracts and cooling-off may apply if the contract was concluded online.

Price increase

If Bloomberg raises the price during a renewal and you do not accept the new price, you can cancel. Provide the renewal notice and your account details when contacting support.

Applicable law: Under the Digital Markets, Competition and Consumers Act 2024 consumers have rights for renewal cooling-off and must receive a renewal cooling-off notice; see 2014 Act - cooling-off rights.

Death of subscriber

If the subscriber has died, contact Bloomberg support and supply a death certificate and proof of executor status. Bloomberg's specific process is not publicly disclosed; send documents via the account contact channel or registered post.

Legitimate ground (service not provided with reasonable care and skill)

Under the Consumer Rights Act 2015 services must be provided with reasonable care and skill. If Bloomberg fails to provide the service as described, collect evidence (screenshots, timestamps, support tickets) and ask for cancellation and refund citing the Consumer Rights Act 2015.

Applicable law: Consumer Rights Act 2015.

End of commitment

For annual plans the minimum commitment is 12 months. Contact support at the end of the annual term to stop auto-renewal. Proof: your account invoice or renewal notice.

Cooling-off period

For contracts concluded online, the Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for most contracts with refund rights, except where digital content was supplied with the consumer's express consent. If you cancel within cooling-off, provide the order confirmation and a clear statement cancelling the contract.

Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: negotiate

Bloomberg sometimes retains customers with pricing or package adjustments, but Bloomberg does not publish standard retention offers. To request a retention offer, sign in and use the "Contact Support to Cancel" flow and state you are considering cancellation due to price or package. Ask explicitly for available retention discounts or a temporary promotional rate and request any offer in writing before accepting.

What cancelling saves you

Compute savings from common plans using published prices:

• Digital Access standard monthly: £31.99 x 12 = £383.88 per year saved.
• Digital Access introductory first month £1.99 then £31.99 monthly - cancelling before auto-renew avoids £31.99 monthly charges.
• Digital Access standard annual: £299 per year saved if you cancel before next renewal.
• Annual + Businessweek Print standard: £329 per year saved if cancelled before renewal.
• Bloomberg Professional (Single Terminal): £2,665 x 12 = £31,980 per year saved.

Cheapest competitor with a published price in our research: Capital IQ Pro at £4,583.33 per month (£55,000 per year). This is significantly more expensive than consumer Digital Access plans. For a typical Digital Access monthly subscriber cancelling a £31.99 monthly plan the yearly saving calculation is: 31.99 x 12 = 383.88, so cancelling saves £383.88 per year.

The most affordable published Bloomberg product in research is the introductory Digital Access first month at £1.99 (then auto-renews at £31.99/month) and the Tech Newsletter Bundle at £8.99/month.

Key UK laws and regulator

Your rights in the United Kingdom are governed by the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. The Digital Markets, Competition and Consumers Act 2024 introduced additional renewal cooling-off rules. The Competitions and Markets Authority (CMA) supervises unfair commercial practices including hard-to-cancel subscriptions.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 give a 14-day cooling-off period for online contracts; if digital content was supplied with your express consent the right to a refund may be limited. The Digital Markets, Competition and Consumers Act 2024 requires traders to provide a renewal cooling-off notice at the start of each renewal cooling-off period; the law also specifies how liability for payments may be extinguished and when refunds are due. See the statute: Digital Markets, Competition and Consumers Act 2024 - section 267.

Escalation steps

If Bloomberg does not resolve your problem: 1) escalate within Bloomberg using your account support ticket, 2) contact Citizens Advice for guidance, 3) for sector-specific issues use the relevant ombudsman, or 4) use payment protections such as Section 75 or chargeback via your card issuer if the payment qualifies.

Access after cancellation

After cancelling your subscription your access continues until the end of the current billing period: for monthly subscriptions until the end of that month, for annual subscriptions until the end of the paid year.

Data, invoices and final billing

Download any saved articles, invoices or exported data before access ends. Check your final statement to confirm no future charges. If you believe you are due a refund, contact support and reference your account, the cancellation date and any statutory right relied upon.

Re-activation

To re-activate your subscription sign in to your Bloomberg account and select the subscription plan you want. Annual subscriptions will typically bill for the full year on re-activation.

Use this checklist when cancelling Bloomberg to ensure you keep evidence and avoid surprise charges.

• Sign in and use the "Contact Support to Cancel" option and save the confirmation or support ticket number.
• If you subscribed via Apple or Google, cancel the subscription in your App Store or Google Play subscriptions as well.
• Request written confirmation of cancellation and the cancellation effective date.
• Save all invoices and proof of payment for the current term.
• If you send a letter, use registered post to Bloomberg, 3 Queen Victoria Street, EC4N 4TQ London and keep proof of postage.
• If you believe you are due a refund, state the statutory basis (Consumer Contracts Regulations 2013 or Consumer Rights Act 2015) when contacting support.
• If Bloomberg refuses a lawful refund, escalate to Citizens Advice or your card issuer for chargeback/Section 75 if applicable.