Cancel Blossomup the easy way

Service overview

BlossomUp offers structured tests, quizzes, courses and guided challenges focused on personal development and relationships. The product is delivered digitally with membership features such as quiz results, ongoing challenges and course progress.

How BlossomUp charges

BlossomUp subscriptions renew automatically every four weeks. The company lists an official price of USD 29.95 per 4 weeks on company pages, while UK customers report a local charge of £24.95 per month in reviews.

Key facts

Website (account) cancellation

1. Open your browser and go to https://help.blossomup.co/hc/en-us/articles/36167194128916-How-do-I-cancel-my-subscription-or-trial for guidance.
2. Log in to your BlossomUp account.
3. Click your profile avatar in the top-right.
4. Select Membership and choose Cancel Membership.
5. Confirm the cancellation when prompted; keep a screenshot of the confirmation.

Online cancellation form

1. If you cannot log in, go to the BlossomUp help centre and use the Submit a request option described at the official cancellation article.
2. Enter the email tied to your account and submit the form.
3. Open the confirmation email and click the link within 6 hours to finalise cancellation.
4. Save the confirmation email for your records.

Cancel via Apple App Store (iOS)

1. Open the App Store on your iPhone.
2. Tap your profile, then Subscriptions.
3. Find BlossomUp and tap Cancel Subscription.
4. Apple will show a cancellation confirmation; retain the screenshot.

Cancel via Google Play (Android)

1. Open Google Play Store on your device.
2. Tap your profile, then Payments and subscriptions, then Subscriptions.
3. Select BlossomUp and tap Cancel subscription.
4. Keep the cancellation confirmation screen or receipt.

Post (registered letter)

1. Address a registered letter to: Blossomup, Great Portland Street, W1W 5PF London, United Kingdom.
2. State your full name, account email, the request to cancel the subscription, and the date you want cancellation to take effect.
3. Send by recorded or tracked mail and keep the delivery receipt.

If you did not authorise the subscription

1. Read BlossomUp guidance at the unauthorised charge help article.
2. Use the Submit a request form from that article and include transaction details and the account email.
3. If the charge was on a credit card, consider contacting your card issuer for a chargeback or Section 75 claim after you contact BlossomUp.

Cooling-off period (14 days)

If you bought a BlossomUp subscription online, you have a 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To request a refund within 14 days, submit a refund request via BlossomUp's 'Submit a request' form and include your account email. After you ask for a refund, BlossomUp will respond through the help centre process. For the refund procedure see How do I request a refund.

Required proof documents: account email, date of purchase, and transaction reference.

Applicable law: Consumer Contracts Regulations 2013.

Price increase

If BlossomUp increases the subscription price, your right depends on the contract terms that applied when you subscribed. The CMA requires clear pre-contract information about automatic renewals and price changes. If the price change breaches the original agreement or was not adequately disclosed, you can cancel and ask for a refund for the unused period.

Required proof documents: original subscription terms (screenshot/email), notice of price increase.

Applicable law: Consumer Rights Act 2015; CMA guidance on auto-renewals.

Death of subscriber

If the subscriber dies, the estate or an authorised person should contact BlossomUp customer support via the help centre form and provide a copy of the death certificate and proof of authority (executor letter) to request cancellation and refund of unused period where applicable.

Required proof documents: death certificate, proof of authority, account email.

Applicable law: Consumer Rights Act 2015.

Legitimate ground - unauthorised subscription

BlossomUp publishes guidance for unauthorised subscriptions. If you did not authorise the recurring charge, submit the 'I did not authorise a subscription' form and include transaction details and the account email. If you disputed the charge with your bank first, BlossomUp says it cannot process a refund until the dispute is resolved.

Required proof documents: transaction receipt, card statement, account email.

Applicable law: Consumer Rights Act 2015.

End of commitment

If your subscription has a minimum term written in your contract, cancel at the end of that term following the contract's cancellation instructions. BlossomUp's publicly available material does not state a minimum commitment, so check your account terms or confirmation email for any minimum term details.

Required proof documents: subscription confirmation email, account details.

Applicable law: Consumer Rights Act 2015.

Before you cancel: negotiating retention

There is no publicly reported, consistent retention offer from BlossomUp in the sources examined. If you want to ask for a retention discount or pause, contact support at [email protected] or use the 'Submit a request' form and state your account email, your cancellation intent, and the offer you would accept (for example, a one-off discount or a paused billing period). Example message: "I would like to cancel my subscription but would keep it for a reduced rate of £12.50 for 3 months. My account email is [[email protected]]." Keep copies of replies.

What cancelling saves you

Use reported UK subscription pricing to calculate savings. Reported monthly BlossomUp price: £24.95. Calculation: £24.95 x 12 = £299.40 per year.

Example cheaper alternative: Experi UK at £9 per month or £79 per year (research data). Comparison math: BlossomUp annual cost £299.40 minus Experi UK annual price £79 = £220.40 yearly saving by switching to Experi UK.

Other competitor monthly prices used in calculations: Vupiy £12, Prachesta £12, GoForma £22.

Relevant UK consumer law

Key laws and regulator: Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The Competition and Markets Authority (CMA) enforces rules on misleading auto-renewals and difficult cancellation processes.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 give a 14-day cooling-off right for most online purchases. Digital content delivered immediately may be excluded if you gave express consent and the provider started the service. BlossomUp asks refund requests to be sent through their 'Submit a request' form within 14 days per their help centre guidance.

Escalation steps

1) Complain to BlossomUp via the help centre and keep records. 2) If unresolved, contact Citizens Advice for guidance on escalation. 3) If the payment was by credit card and over £100, consider a Section 75 claim with your card issuer. 4) Consider a chargeback via your bank for unauthorised transactions. 5) If widespread poor practices are suspected, report to the CMA.

Check access and data

BlossomUp states that cancelling removes access to quiz results, challenges and course progress/data. Save screenshots or export any course progress before cancelling if you need a record.

Final billing and receipts

If billing is every 4 weeks, a cancellation must be made before the next charge to avoid renewal. Check your card statement for the last payment date. If you expect a refund within the 14-day window, submit a refund request via the help centre and include the account email.

Re-activation and account recovery

Re-activating usually requires signing in and subscribing again. Keep your account email and password information; if you lose access, use the 'I did not authorise' help article or support email to recover account details.

Follow this checklist to cancel BlossomUp and protect yourself from future charges.

• Log in and cancel via Membership in your account. Take a screenshot of confirmation.
• If you cannot log in, submit the cancellation form and confirm the emailed link within 6 hours.
• If you subscribed via Apple or Google Play, cancel through the App Store or Google Play subscriptions page and save the confirmation.
• If you want proof, send a registered letter to Blossomup, Great Portland Street, W1W 5PF London, United Kingdom, and keep the delivery receipt.
• Request a refund within 14 days using the official refund form and attach transaction details.
• If you suspect an unauthorised charge, contact your card issuer for a chargeback and read BlossomUp's help article about unauthorised subscriptions.
• Save copies of all correspondence, confirmation emails and screenshots for at least 6 months.