Child Sponsorship (monthly)
£32
/ mois
Medical check-ups, education, food, clothing, social and emotional care through a local church.
Medical check-ups
education
food
clothing
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Compassion the easy way
We generate and send your cancellation letter to Compassion by registered mail
- No printing required
- Tracked electronic delivery
- Ready in 2 minutes
Preview of your letter
PreviewSender
Recipient
Compassion
PO Box 7010
MK11 3ER Milton Keynes United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Compassion agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Compassion service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Compassion service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Compassion
Step-by-step 2026 guide to cancel Compassion sponsorship in the UK, phone, post and Direct Debit options, refunds and your rights under UK law.
https://www.compassionuk.org
Milton Keynes, United Kingdom
Professional Services
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method | Cancel your Direct Debit with your bank - stops future payments immediately and does not require Compassion to process the bank stop |
| Effective delay | Not published by Compassion |
| Notice period | 0 days |
| Cancellation fee | £0 |
| Minimum commitment | No minimum commitment |
| Phone + hours | 01932 836490 - hours: Not published by Compassion |
| Postal address for registered letter | Compassion, PO Box 7010, MK11 3ER Milton Keynes, United Kingdom |
What is Compassion
Purpose and services
Compassion is a Christian child sponsorship charity that connects UK donors with children in poverty to provide education, health, food, clothing and social care via local church partners. Sponsors normally give a regular monthly amount to fund long-term care for one child.
How sponsoring works
Sponsors typically set up a monthly gift by Direct Debit. Monthly sponsorship is used for medical check-ups, education, food, clothing and social and emotional care delivered by local church partners where the child lives.
Company facts
| Fact | Value |
|---|---|
| Full legal name | Compassion International, Inc. and its wholly owned and controlled affiliates |
| Headquarters | Colorado Springs, USA |
| Founded | 1952 |
| CEO | Santiago "Jimmy" Mellado |
| Annual revenue | $1.336bn |
How to cancel Compassion
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Website / Online | Use Compassion UK cancellation page or sponsor account to submit a cancellation request | 10-30 minutes to submit request | Email confirmation if Compassion sends one - otherwise Not published by Compassion | Easy |
| iOS App | Open Compassion/ MyCompassion app, find sponsorship settings and submit cancellation | 5-15 minutes | In-app confirmation or email - Not published by Compassion | Easy |
| Android App | Open MyCompassion app, access sponsorship and request cancellation | 5-15 minutes | In-app confirmation or email - Not published by Compassion | Easy |
| Phone | Call 01932 836490 and ask to cancel your sponsorship | Time on call plus wait - 10-30 minutes | Call reference number or verbal confirmation - Not published by Compassion | Medium |
| Send an email with your sponsor details and cancellation request | 5-10 minutes to write; reply time Not published by Compassion | Email reply if Compassion replies | Medium | |
| Post | Send a signed letter with sponsor details to PO Box 7010, MK11 3ER | Time to write and postal transit - 2-7 days to arrive | Return receipt if sent registered post | Hard |
| Bank - stop Direct Debit | Contact your bank to cancel the Direct Debit instruction | Immediate during bank processing | Bank confirmation of Direct Debit cancellation | Easy |
Website / Online - full steps
- Visit the Compassion UK cancellation FAQ or your sponsor account: Official cancellation page.
- Log in to your sponsor account or locate the cancellation form on the page.
- Provide your sponsor number, full name, email and reason for cancellation and submit the form.
- Keep a screenshot of the submission page and any confirmation email from Compassion.
iOS / Android - full steps
- Open the Compassion UK or MyCompassion app on your device.
- Sign in with the account linked to your sponsorship.
- Go to the sponsored child or giving section and choose the option to cancel or end sponsorship.
- Record any in-app confirmation and check your email for messages from Compassion.
Phone - full steps
- Call 01932 836490 and ask to speak to donations or sponsorship support.
- Provide your sponsor number, full name and address as requested.
- Request a confirmation email or reference number and note the date and time of the call.
Email - full steps
- If you prefer email, include your sponsor number, full name, address and the child you sponsor in the message.
- Request written confirmation that future payments will stop and ask about any refund eligibility.
- Save the sent message and any reply as proof.
Post - full steps
- Write a signed letter stating your sponsor number, full name, address and explicit request to cancel the sponsorship.
- Send it by Royal Mail signed for to Compassion, PO Box 7010, MK11 3ER Milton Keynes, United Kingdom.
- Keep the postal receipt and any returned correspondence as proof.
Bank - stop Direct Debit - full steps
- Contact your bank or use online banking to cancel the Direct Debit instruction to Compassion.
- Ask the bank for a written confirmation or cancellation reference.
- Also notify Compassion after you cancel the Direct Debit to ensure records match.
Cancel by reason
Moving abroad or changing circumstances
Rule - You can cancel your sponsorship when your personal circumstances change. Compassion asks you to contact them with your sponsor details so they can stop payments and update records. Required proof documents - Compassion does not publish a required document list for relocation. Provide your sponsor number and updated contact address. Applicable law - Consumer Contracts Regulations 2013 where applicable to distance contracts.
Price increase
Rule - Compassion UK increased its monthly sponsorship rate to £32 in response to inflation and currency changes. Existing sponsors have the option to opt out of the rate increase and remain at their current rate. Required proof documents - No specific document is required to opt out; notify Compassion by phone or via your sponsor account. Applicable law - Digital Markets, Competition and Consumers Act 2024 renewal cooling-off rights apply if the rise is part of an automatic renewal.
Death of the subscriber
Rule - If the sponsor dies, Compassion will close the sponsorship on request from the family or executor. Required proof documents - Compassion does not publish a mandatory list; common documents requested by charities are a death certificate or executor contact details. Compassion evaluates case-by-case. Applicable law - Non-contractual termination rights under general contract and charity practices; follow Compassion's guidance via their support channels.
Legitimate grounds for refund or return
Rule - Compassion UK and Ireland will evaluate refund requests case-by-case and may return donations in exceptional circumstances determined by charity law. Research lists accepted exceptions as exceptional legal or moral grounds. Required proof documents - Documents supporting the legal or moral ground as applicable. Applicable law - Charity law and Compassion's published refund policy: Official refund policy.
End of commitment
Rule - Compassion sponsorships have no minimum commitment published; you may stop sponsoring at any time. Required proof documents - Provide sponsor number and signed request or online confirmation. Applicable law - Consumer Contracts Regulations 2013 where the service was bought at a distance.
Cooling-off rights
Rule - The UK Consumer Contracts Regulations 2013 provides a 14-day right to cancel for distance contracts. The Digital Markets, Competition and Consumers Act 2024 introduces renewal cooling-off periods for auto-renewals and requires a cooling-off notice for renewals. Required proof documents - Confirmation of transaction date and request to cancel within the statutory period. Applicable law - Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024; see UK statute: Cooling-off rights 2024.
Negotiate or save
Before cancelling: negotiate
Retention offers Compassion is known to make include: a break from payments for a few months, reducing the amount you pay, changing the day your Direct Debit is collected, or a combination of these. Ask Compassion by phone at 01932 836490 or via your sponsor account to discuss a payment pause, reduced payment or payment date change. If you prefer, request an account note confirming the agreed change.
What cancelling saves you
Calculation - Standard monthly sponsorship rate: £32 per month. Yearly saving if you cancel: 32 x 12 = £384 per year. If you switch to the cheapest competitor listed, The HR Hero at £98 per month, that competitor costs 98 x 12 = £1176 per year. Cheapest alternative from competitors by monthly price is The HR Hero at £98 per month. Yearly comparison examples:
- Current Compassion sponsorship: £32 x 12 = £384 per year.
- The HR Hero competitor: £98 x 12 = £1,176 per year.
- Yearly saving by cancelling Compassion: £384 per year saved immediately.
Note - Compassion also offers one-off donations and lower-value giving options in some campaigns, but the standard comprehensive sponsorship cost is £32 per month. For the Compassion rate change information see Compassion UK rate change.
Legal protections and escalation
Key UK consumer law
The principal laws that protect UK sponsors are the Consumer Rights Act 2015 for services and unfair contract terms, the Consumer Contracts Regulations 2013 for distance selling and the Digital Markets, Competition and Consumers Act 2024 for subscription renewals and renewal cooling-off periods. The Competition and Markets Authority enforces rules on clear auto-renewals and cancellation routes.
Cooling-off and refunds
The Consumer Contracts Regulations 2013 provides a 14-day right to cancel most distance contracts. The DMCCA 2024 provides renewal cooling-off protections and requires traders to send a cooling-off notice on renewal. Refund handling for Compassion UK follows its public policy: refunds are evaluated case-by-case and if granted are returned by the same payment method and may take up to 60 days to process. See Compassion refund policy: Official refund policy and the DMCCA guidance: Cooling-off rights 2024.
How to escalate
Step 1 - Complain to Compassion via the method you used to give the gift or to support by phone 01932 836490 or by post to PO Box 7010, MK11 3ER Milton Keynes.
Step 2 - If unresolved, get advice from Citizens Advice and consider chargeback or Section 75 for qualifying card payments. Citizens Advice guidance: Cancelling a service.
What to do after cancelling Compassion
Check final payments and Direct Debit
Confirm with your bank that the Direct Debit has been stopped and keep the bank confirmation. If you cancelled via Compassion, keep any confirmation email or reference. If you cancelled only with your bank, inform Compassion so they can update their records.
Data access and reactivation
You can request a copy of your sponsor record from Compassion under data protection rights. If you want to sponsor again, you can re-activate at any time via the Compassion UK site or app. Compassion does not publish an automatic reactivation fee.
Final billing and refunds
If a refund is due Compassion said refunds, if granted, will be issued by the original payment method and may take up to 60 days to process. Keep evidence of any payment you believe was taken after cancellation and raise it with Compassion support.
Next steps and practical checklist
Follow this checklist to cancel and cover your legal and practical bases.
- Find your sponsor number and account email.
- Decide how you will cancel: bank stop Direct Debit, online form, phone or post.
- If stopping via your bank, get written confirmation from the bank.
- If cancelling with Compassion, submit the online form or call 01932 836490 and ask for written confirmation.
- Retain screenshots, sent emails, call times and postal receipts as proof.
- If you think a refund is due, reference Compassion's refund policy and ask for refund in writing.
- If unresolved, contact Citizens Advice and consider chargeback or Section 75 for card payments.
Plans
Child Sponsorship (annual total)
£32
/ mois
Payable monthly but equivalent annual cost shown; sponsors may give additional one-off gifts.
Payable monthly but equivalent annual cost shown; sponsors may give additional one-off gifts.
No commitment. Billoff helps you cancel or adjust your Compassion subscription without hunting down every detail alone.
Pros & cons
Pros
Provides long-term support for a sponsored child including education and medical care.
Sponsors can contact Compassion by phone or online to request changes or pauses to payments.
Compassion evaluates refund requests and exceptional circumstances on a case-by-case basis.
Cons
Monthly cost increased to £32 which some sponsors find higher than historic rates.
Compassion does not publish detailed processing times for cancellation confirmations.
Refunds are not automatic and are subject to case-by-case evaluation, up to 60 days if approved.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
The HR Hero
£98
/ mois
Tiered membership structure with low-cost entry for basic guidance and templates.
Impact HR
£155
/ mois
Focus on becoming an extension of the client's business with unlimited advice and bespoke documents.
ShrewdHR
£250
/ mois
Packages that scale with a business from startup to strategic HR director support.
Exceed Outsourcing
£350
/ mois
Full outsourced HR charged per employee with a minimum monthly fee.
McKenzie Legal & HR
£495
/ mois
Combines legal and HR support in retainer packages for proactive risk management.
Countries where Compassion is available
Compassion is available in many countries. Here are several frequently cited markets:
United KingdomNot published by Compassion
Subscription & cancellation
What you should know about Compassion subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Compassion subscription, whichever payment method you use.
Manage your Compassion subscription
Cancel, adjust, or compare options in a few clicks.