Monthly Trial
£1 for 30 days, then £4.99/month
/ mois
One membership covers the whole family; renews automatically; cancel anytime
One membership covers the whole family; renews automatically; cancel anytime
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Days Out with the Kids the easy way
We generate and send your cancellation letter to Days Out with the Kids by registered mail
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Preview of your letter
PreviewSender
Recipient
Days Out with the Kids
Fonthill Road
BN3 6HA Hove United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Days Out with the Kids agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Days Out with the Kids service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Days Out with the Kids service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Days Out with the Kids
How to cancel Days Out with the Kids membership in 2026. Step by step guide, cooling-off, notice periods and refunds. Rated 4.7/5 on Trustpilot.
https://www.kidspass.co.uk
Hove, United Kingdom
Professional Services
Cancellation at a glance
| Fastest method | Membership portal - visit membership.dayoutwiththekids.co.uk and use "Manage Membership" (listed by Days Out With The Kids). |
| Effective delay | Cancellation confirmed by email no later than 5 working days from notice. |
| Notice period | 30 days (standard notice outside cooling-off period). |
| Cancellation fee | Not published by Days Out with the Kids |
| Minimum commitment | No minimum commitment - ongoing subscription; cancel anytime. |
| Phone + hours | Not published by Days Out with the Kids |
| Postal address for registered letter | Days Out with the Kids, Fonthill Road, BN3 6HA Hove, United Kingdom |
What is Days Out with the Kids
Overview
Days Out with the Kids is a UK family membership service that offers discounted tickets and deals for attractions, events and days out. The membership covers a whole family and the service is operated by DAY OUT WITH THE KIDS LTD, founded in 2006 and now part of Attraction World.
Main offers and scale
Membership options include a 30-day trial for £1, a monthly plan at £4.99 per month, an annual plan at £29.99 per year and a lifetime option at £89.99. The site reports approximately 35 million annual visits and 60,000 subscribers.
Company facts
| Full name | DAY OUT WITH THE KIDS LTD |
| Founded | 2006 |
| Headquarters | Solihull, United Kingdom |
| Support email | [email protected] |
| Trustpilot | 4.7/5 from 2,642 reviews |
How to cancel Days Out with the Kids
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web (membership portal) | Log in to your account and use "Manage Membership" under "My Membership". | 5-15 minutes | Email confirmation within 5 working days | Easy |
| Email [email protected] with cancellation request and account details. | 5-10 minutes to send; 5 working days for confirmation | Email confirmation | Medium | |
| Post (registered letter) | Send a signed cancellation letter to the postal address. | 30+ minutes to prepare; delivery time varies | Proof of posting; confirmation email within 5 working days after receipt | Medium |
| Phone | Phone number not published - Days Out With The Kids does not publish a dedicated cancellation phone number. | Not published | Not published | Hard |
| iOS | If you subscribed via Apple App Store cancel via your Apple ID subscriptions (check your Apple subscriptions page). | 2-10 minutes | Apple subscription cancellation receipt | Medium |
| Android | If you subscribed via Google Play cancel via Google Play subscriptions (check your Google subscriptions page). | 2-10 minutes | Google Play subscription cancellation receipt | Medium |
Web - step by step
- Go to https://membership.dayoutwiththekids.co.uk/.
- Sign in with your account credentials.
- Select "My Membership" then click the "Manage Membership" link.
- Follow on-screen prompts to request cancellation. You will receive an email confirmation within 5 working days.
Email - step by step
- Open a new email to [email protected].
- Include your full name, email used for the account and membership ID if known. State you wish to cancel the membership.
- Send the email and keep a copy. Expect a cancellation confirmation email within 5 working days.
Post - step by step
- Write a signed cancellation letter including your full name, address, email used for the account and membership ID.
- Send by registered post to: Days Out with the Kids, Fonthill Road, BN3 6HA Hove, United Kingdom.
- Keep proof of posting; the company will confirm the cancellation date by email within 5 working days of receiving your letter.
iOS / Android - notes
- If you purchased the membership through Apple or Google cancel the subscription through the App Store or Google Play subscription settings.
- Keep the platform cancellation receipt as proof.
Phone - notes
- Days Out With The Kids does not publish a dedicated cancellation phone number; use the membership portal or email for reliable proof of cancellation.
Cancel by reason
Cooling-off period (14 days)
If you cancel within 14 days of the original signup you have a right to a refund under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Days Out With The Kids will charge a pro-rata amount for any services used in that period and refunds will be reduced by that pro-rata charge. Access to member incentives is removed immediately if cancellation is within the 14-day cooling-off period.
Applicable law: Consumer Contracts Regulations 2013.
After the 14-day period (standard cancellations)
Cancellations made outside the cooling-off period require 30 days notice. The cancellation date will be the next renewal date following receipt of the cancellation email. No refunds are provided after the cooling-off period except where other statutory rights apply.
Applicable law: Consumer Contracts Regulations 2013; Consumer Rights Act 2015 (performance of services with reasonable care and skill).
Price increase
If Days Out With The Kids increases the membership price, the membership terms state members must use the membership incentives until the final cancellation date; specific concessions for price increases are not published. Keep copies of any notification and insist on a written concession if you claim unilateral variation is unfair under the Consumer Rights Act 2015.
Applicable law: Consumer Rights Act 2015.
Moving / relocation
Moving address is not listed as an automatic ground for early cancellation in the membership terms. If you require cancellation because access to offers no longer applies, provide proof of new address and request cancellation in writing; Days Out With The Kids will review per their terms (no guaranteed outcome in published terms).
Applicable law: Consumer Rights Act 2015.
Death of subscriber
Days Out With The Kids does not publish a specific policy for subscriber death. Provide a copy of the death certificate and contact membership support at [email protected] to request account closure and any applicable refund under statutory rights.
Applicable law: Consumer Rights Act 2015.
Legitimate grounds accepted by Days Out With The Kids
From published terms Days Out With The Kids recognises the 14-day cooling-off right and that pro-rata charges apply. Beyond that, specific acceptable grounds such as prolonged service failure are governed by the Consumer Rights Act 2015 and require escalation if the company does not resolve the complaint.
Negotiate or save
Before you cancel: negotiate
Days Out With The Kids sometimes runs promotions; the published membership terms do not list guaranteed retention offers. To ask for a retention offer, contact [email protected] and state your account details, the reason for cancelling and a request for a promotional extension or price reduction. There are no specific published retention discounts in the terms, so any offer is discretionary.
What cancelling saves you - price math
Compare the plans using the published prices:
- Monthly: £4.99 per month. Year cost = £4.99 x 12 = £59.88 per year.
- Annual: £29.99 per year.
- Trial: £1 for the first 30 days, then £4.99/month if not cancelled.
- Lifetime: £89.99 one-off.
Saving when choosing the Annual plan vs Monthly for a year: £59.88 - £29.99 = £29.89 saved per year.
Cheapest real alternative from competitors (published): Kids Pass monthly £4.99, annual £59.88. For a like-for-like yearly subscription Days Out With The Kids annual at £29.99 is cheaper than Kids Pass annual at £59.88 by £29.89 per year.
Legal protections and escalation
Key UK consumer law
Your cancellation and refund rights are protected by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and by the Consumer Rights Act 2015. The Regulations give a 14-day cooling-off period for online contracts; the Consumer Rights Act 2015 requires services to be supplied with reasonable care and skill and prohibits unfair contract terms.
Cooling-off and refunds
Under the Consumer Contracts Regulations 2013 the 14-day cooling-off period starts the day after entering into the contract. If you cancel during the cooling-off period Days Out With The Kids may charge a pro-rata amount for services provided. After the cooling-off period, the published terms specify a 30-day notice period and no right to a refund unless statutory rights apply.
Auto-renewal and difficulty cancelling
The Competition and Markets Authority (CMA) has warned against practices that make cancellation hard. If you encounter unclear renewal terms or a hard-to-cancel process, keep written evidence and raise the issue with Citizens Advice via Citizens Advice.
How to escalate
Step 1: Complain in writing to Days Out With The Kids via the membership portal or [email protected]. Step 2: If unresolved, seek guidance from Citizens Advice or the local trading standards office. Step 3: For card payments, consider Section 75 or a chargeback via your card issuer where applicable.
What to do after cancelling Days Out with the Kids
Check your final billing
After cancellation expect confirmation by email within 5 working days and a final charge if you are within a notice window. For cancellations outside the cooling-off period the standard notice is 30 days and recurring charges may continue during that period.
Access and content
If you cancelled during the 14-day cooling-off period member incentives will be removed immediately after cancellation according to the terms. If you cancelled after the cooling-off period your membership remains active until the stated cancellation date (typically the next renewal date).
Data and reactivation
To request deletion or reactivation contact [email protected]. If you want to re-subscribe in future you can sign up again via the membership portal.
Next steps and practical checklist
Follow this checklist to ensure cancellation is complete and documented.
- Log in to membership.dayoutwiththekids.co.uk and use "Manage Membership" to cancel.
- If you cancel by email, send to [email protected] and keep a copy.
- If you send a letter mail it registered to Days Out with the Kids, Fonthill Road, BN3 6HA Hove, United Kingdom and keep proof of posting.
- Keep the cancellation confirmation email and note the effective cancellation date (company will confirm within 5 working days).
- Check your bank or card statement to ensure no unexpected renewals after the cancellation date.
- If you signed up via Apple or Google, cancel subscriptions in your App Store or Google Play account and save the receipt.
Plans
Monthly
£4.99
/ mois
One membership covers the whole family; renews automatically; cancel anytime; save up to £400 on family days out (marketing claim)
One membership covers the whole family; renews automatically; cancel anytime; save up to £400 on family days out (marketing claim)
No commitment. Billoff helps you cancel or adjust your Days Out with the Kids subscription without hunting down every detail alone.
Pros & cons
Pros
Covers a whole family on a single membership
Published low annual price at £29.99 per year
Large catalogue of offers and attractions aggregated in one place
Cons
Tickets are non-cancellable and non-transferable once booked
No published dedicated phone number for cancellations
Refunds after the 14-day cooling-off period are not provided in the terms
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Kids Pass
£4.99
/ mois
Offers discounts on attractions, dining and travel across the UK with a comparable monthly price.
With The Kids
Not published
/ mois
Editorial site and local listings rather than a single subscription offers aggregator.
Find local attraction offers (company search)
Not published
/ mois
Official company registration and filings for verification rather than a consumer subscription.
Countries where Days Out with the Kids is available
Days Out with the Kids is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Days Out with the Kids subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Days Out with the Kids subscription, whichever payment method you use.
Manage your Days Out with the Kids subscription
Cancel, adjust, or compare options in a few clicks.