Cancel Entrepreneurs Circle the easy way

Overview

Entrepreneurs Circle is a UK-based business coaching and membership organisation that provides training products, programmes and mastermind groups for business owners. It offers membership content such as The Facebook Ad Accelerator, The Game Changer and business transformation toolkits.

Who uses it

Target customers are small and medium-sized enterprises, ambitious business owners and entrepreneurs seeking training, coaching and peer networks to grow revenue and operations.

How it is sold

Membership is sold as recurring subscriptions billed every four weeks for the main Entrepreneurs Circle Membership. Some advanced programmes carry fixed initial commitments of 6 or 12 months.

Web - cancel using the online form

1. Open the Entrepreneurs Circle cancellation page at entrepreneurscircle.org/cancel/.
2. Complete the cancellation form with your name, membership details and reason for cancelling.
3. Submit the form and take a screenshot of the confirmation screen or save any confirmation email.
4. Keep records: date/time of submission and any reference number.
5. Expect the cancellation to take effect from the next billing date shown in your account when applicable.

iOS - if you purchased via Apple (not published)

1. Check your App Store subscriptions if you purchased through an app. Entrepreneurs Circle does not publish an iOS in-app cancellation route; use the website cancellation form or contact support at [email protected].
2. If Apple processed the payment, follow Apple subscription cancellation steps in your device settings and notify Entrepreneurs Circle by email with proof of cancellation.

Android - if you purchased via Google Play (not published)

1. Check Google Play subscriptions. Entrepreneurs Circle does not publish a Google Play cancellation route; proceed with the website cancellation form or email [email protected].
2. Attach any Google Play subscription cancellation receipts to your message.

Email

1. Send an email to [email protected] with your full name, email used for the account, membership tier and direct request to cancel.
2. Request written confirmation and a date when the cancellation will take effect.
3. Keep the support reply as proof.

Post (registered letter)

1. Write a signed cancellation letter including your name, address, account details and the date you want the cancellation to take effect.
2. Send by registered post to Entrepreneurs Circle, Central Boulevard, Blythe Valley Business Park, B90 8BG Solihull, United Kingdom.
3. Keep the proof of postage and any signed-for receipt.

Moving abroad or relocation

Entrepreneurs Circle does not publish a dedicated relocation policy. Under the Consumer Contracts Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024, you may request cancellation by providing proof of changed circumstances. Provide a copy of new address documentation or bills and your membership details when contacting [email protected]. Entrepreneurs Circle will apply their published rules on notice and commitment periods; show proof to speed handling.

Price increase

If Entrepreneurs Circle increases the price, check your membership terms in the contract and contact support requesting either acceptance of the new price or cancellation. If the increase materially changes the contract, you may rely on the Consumer Rights Act 2015 to seek cancellation for lack of fair terms. Provide the change notice (email or posted notice) as proof. Applicable law: Consumer Rights Act 2015.

Death of the subscriber

Entrepreneurs Circle does not publish a specific death-of-subscriber policy. For cancellation after a subscriber dies, the estate executor should email [email protected] with a copy of the death certificate and evidence of authority to act. Legal basis: normal contract law; the company may require documentation before cancelling and finalising accounts.

Legitimate grounds accepted by Entrepreneurs Circle

From public terms: Entrepreneurs Circle recognises cooling-off cancellations for online sign-ups and end of initial commitment periods. The company does not publish an exhaustive list of other legitimate grounds. Use documentary proof when claiming a legitimate ground and send it to [email protected].

End of commitment

If your membership includes an initial commitment (6 or 12 months for some programmes), cancellation can be given after the commitment ends. For Inner Circle, Masterplan and similar programmes the research shows initial commitments of 6 or 12 months and a 30 day written notice requirement after the commitment. Provide written notice at least 30 days before the next billing date. Applicable reference: Entrepreneurs Circle public terms and programme descriptions at entrepreneurscircle.org/membership/.

Cooling-off (change of mind)

Under the Consumer Contracts Regulations 2013 you have a 14 day cooling-off period for services bought online or off-premises. The Digital Markets, Competition and Consumers Act 2024 extends cancellation rights for subscription contracts during initial and renewal cooling-off periods. If you cancel within the cooling-off period and no payment has been taken, no charge applies. If payment was taken and services were not fully performed, you may be entitled to a refund. Provide the cancellation notice and any proof of transaction. Applicable laws: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024 (cooling-off rights).

Before you cancel - negotiate

Research shows no public record of standard retention offers from Entrepreneurs Circle. If you want to try to keep access, contact [email protected] and request a retention offer. Script: state your membership level, your reason for leaving, the date you want to cancel and ask whether any discount, freeze or alternative plan is available. Ask for the offer in writing and the exact end date if you accept.

What cancelling saves you - calculations

Use exact prices from Entrepreneurs Circle public information.

Entrepreneurs Circle Membership billed every 4 weeks: £99 + VAT per 4 weeks. Yearly cost based on 13 four-week periods: 13 x £99 = £1,287 per year (excluding VAT). VAT at 20% on each 4-week payment: 20% of £99 = £19.80. Annual VAT total: 13 x £19.80 = £257.40. Total including VAT annually: £1,287 + £257.40 = £1,544.40.

EC Team Membership: £49 + VAT per month. Annual cost: 12 x £49 = £588 per year (excluding VAT). VAT at 20% per month: £9.80. Annual VAT total: 12 x £9.80 = £117.60. Total including VAT annually: £588 + £117.60 = £705.60.

The Masterplan Programme listed price: £899 (monthly as published). Annual cost if monthly: 12 x £899 = £10,788 per year (excluding VAT). VAT at 20% monthly: £179.80. Annual VAT total: 12 x £179.80 = £2,157.60. Total including VAT annually: £10,788 + £2,157.60 = £12,945.60.

Cheapest real alternative from competitors (based on available public competitor data): Prosper2 is named as a competitor but price is not publicly disclosed. No competitor price in the provided research is a concrete lower-price alternative. Therefore compare the clear saving from cancelling Entrepreneurs Circle Membership: saving = £1,287 per year (excluding VAT).

Key UK consumer laws

Your cancellation rights reference the Consumer Contracts Regulations 2013 (14 day cooling-off), the Consumer Rights Act 2015 (services performed with care and skill; unfair contract terms), and the Digital Markets, Competition and Consumers Act 2024 (subscription cooling-off rights). For information on cancelling a service you arranged online see Citizens Advice at Citizens Advice.

Auto-renewal and unfair terms

The CMA takes hard-to-cancel subscriptions and unclear auto-renewal terms seriously. Entrepreneurs Circle publishes automatic renewals and billing every four weeks for standard membership. If terms are unclear you can raise a complaint with Citizens Advice and the Competition and Markets Authority.

Escalation steps

1) Complain in writing to Entrepreneurs Circle support by email or the cancellation form and keep proof. 2) If unresolved, seek guidance from Citizens Advice. 3) For qualifying card payments consider chargeback through your card issuer or Section 75 where applicable. 4) Use the Digital Markets, Competition and Consumers Act 2024 protections if within a cooling-off period. Relevant legislation: Digital Markets Act section reference.

Check access and content

Confirm the date your access ends and download or save any materials you need before that date. For Membership billed every four weeks the cancellation takes effect from the next billing date; ensure you export account data and downloads ahead of that date.

Final billing and outstanding debts

Subscription fees must be fully up to date before cancellation can be effected. If you have outstanding instalments you remain liable until the end of any notice period. Keep bank statements and final confirmation emails.

Re-activation

If you want to rejoin later, sign-up procedures will apply. If you left during a rolling plan you may re-subscribe via entrepreneurscircle.org/join/. Ask support for any rejoin discounts in writing.

Follow this checklist to cancel cleanly and keep proof.

• Locate your membership details and next billing date in your account or emails.
• Use the online cancellation form at entrepreneurscircle.org/cancel/ and save the confirmation.
• If you prefer email, send a signed request to [email protected] and request written confirmation.
• If you have an initial commitment, calculate the 30 day notice window after commitment ends and serve notice accordingly.
• Pay any outstanding fees before cancellation will be processed.
• Keep screenshots, confirmation emails, reference numbers and proof of postage for 12 months.
• If cancellation falls within a 14 day cooling-off period, state this in your communication and request a refund if payment was taken.