Cancel FlexJobs the easy way

Service overview

FlexJobs is a paid job marketplace focused on remote, work-from-home, hybrid, and flexible roles. The platform screens job listings and markets access to verified opportunities for job seekers.

How FlexJobs is sold

FlexJobs sells subscription access for full listings. Pricing options include a 14-day trial that auto-renews to a paid subscription, monthly access typically in the range of £20-£25, a three-month plan paid upfront at £35, and annual plans paid upfront at approximately £50-£55.

Company facts

Web cancellation (recommended)

1. Log in to your paid FlexJobs account at flexjobs.com.
2. Click your name in the upper right corner, select "Account Details".
3. Open the "Subscription" tab and choose the option to cancel the subscription.
4. Record a screenshot of the cancellation confirmation page and save any confirmation email.

iOS cancellation (App Store)

1. Open the Settings app on your iPhone and tap your name, then "Subscriptions".
2. Locate the FlexJobs subscription and tap "Cancel Subscription."
3. If you used the App Store method, the App Store will show your subscription status and provide a cancellation record.

Android cancellation (Google Play)

1. Open the Google Play Store app and tap your profile icon.
2. Select "Payments & Subscriptions" then "Subscriptions" and choose FlexJobs.
3. Tap "Cancel subscription" and follow the prompts. Save a screenshot of the Play Store confirmation.

Phone, chat or email cancellation

1. Contact FlexJobs support using the virtual chat within the site or by emailing [email protected].
2. Request a clear statement that the subscription has been cancelled and request a refund if within 14 days of subscribing.
3. Save chat transcripts or the support email for proof.

Cancellation by post

1. Write a signed letter stating your decision to cancel the subscription and include your account email and subscription start date.
2. Send the letter by registered post to FlexJobs, 7900 E Union Ave, Suite 1100, 80237 Denver, USA.
3. Keep the registered post proof of delivery and a copy of the letter.

Cooling-off period (14 days)

If you subscribed online, you have a right to cancel within 14 days and request a refund under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. FlexJobs advertises a Satisfaction Guarantee that permits a refund within 14 days of subscribing. To exercise this right, make a clear written statement to FlexJobs and keep a copy of that statement. See the legislation: Consumer Contracts Regulations 2013.

Price increase

If FlexJobs raises the price during an active subscription period, you can cancel the subscription. Provide any notice from FlexJobs showing the price change; copies of email notifications or screenshots of the new price serve as proof. The Consumer Rights Act 2015 protects consumers from unfair terms; a unilateral price increase that contradicts the contract may be contested.

Moving abroad or change of circumstances

To cancel for relocation, supply proof such as a dated tenancy agreement, utility bill in the new country, or travel bookings. FlexJobs does not publish a dedicated relocation cancellation policy; submit supporting documents to [email protected] and request cancellation.

Death of subscriber

For cancellation on grounds of death, an executor should contact FlexJobs support and provide a death certificate and proof of estate administration. FlexJobs has no public procedure for this in its help pages; notify support by email and attach documentation.

End of commitment or prepaid plan

If you purchased a 3-month plan paid upfront at £35 or an annual plan paid upfront at £50-£55, the service ends when the prepaid term finishes. Refunds for unused time outside the 14-day satisfaction window are not publicly specified by FlexJobs; request details from [email protected].

Legitimate grounds accepted by FlexJobs

FlexJobs accepts cancellation via web, app store methods, Google Play, phone, chat or email. If you cancel within 14 days and request a refund, FlexJobs states it will honor the Satisfaction Guarantee. Relevant law: Consumer Contracts Regulations 2013 and the Consumer Protection (Subscription Services) Act 2024: Subscription Services Act 2024.

Before you cancel: negotiate

FlexJobs does not publish standard retention discounts in the research data. To request a retention offer, contact support via virtual chat or email [email protected] and state you want to cancel unless you receive a lower rate or a pause. Use these scripts: state your current plan, the renewal date, and request either a paused subscription, a promotional price for 3 months, or a refund under the 14-day guarantee if applicable. Save chat transcripts or email replies as proof.

What cancelling saves you

Compute yearly savings versus common plans found in research.

Monthly plan at £23.95 every 4 weeks approximates to 13 billing periods per year if billed every 4 weeks. Research lists monthly range £20-£25. Using a representative monthly price of £23.95 charged every 4 weeks equals 13 payments: 13 x £23.95 = £311.35 per year. Using the listed three-month plan at £35 paid every 3 months equals 4 payments: 4 x £35 = £140 per year. Using the listed annual plan at £50 equals £50 per year.

Example savings by cancelling a monthly auto-renewing plan at a representative level:

• If you cancel a monthly-equivalent plan billed at £23.95 every 4 weeks, cancelling saves £311.35 per year.
• If you switch from monthly to the three-month plan at £35 paid upfront, the annual cost is £140, saving £311.35 - £140 = £171.35 per year.
• Switching to the annual plan at £50 saves £311.35 - £50 = £261.35 per year.

Cheapest competitor listed: Roleo is free at £0 per month. Choosing Roleo over a FlexJobs monthly-equivalent bill at £23.95 saves £311.35 per year.

Key UK consumer laws

Relevant laws are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Consumer Protection (Subscription Services) Act 2024 introduces cooling-off rights specific to subscription contracts and renewals. These laws require a 14-day cooling-off right for most online purchases and that refunds be issued within 14 days of cancellation notification. For the text of the 2013 regulations see legislation.gov.uk.

Automatic renewals and hard-to-cancel subscriptions

The Competition and Markets Authority flags unclear auto-renewal and hard-to-cancel subscriptions as potentially unfair. If FlexJobs makes cancellation difficult, collect evidence of any obstacles and escalate to Citizens Advice for guidance or lodge a complaint citing the Consumer Contracts Regulations and the Consumer Protection (Subscription Services) Act 2024: subscription services law.

How to escalate

Step 1: Complain to FlexJobs support in writing and request a refund within 14 days if applicable. Step 2: If unsatisfied, get advice from Citizens Advice and consider chargeback via your card issuer under Section 75 for qualifying card payments. Step 3: Use the relevant ombudsman only if the service falls in their sector. Keep all emails, chat transcripts, and proof of cancellation.

Confirm final billing

After cancelling, check your bank or card statement for any pending charges. If you cancelled during a trial and requested a refund within 14 days, expect a reimbursement decision within 14 days of FlexJobs receiving the cancellation notice as required by the Consumer Contracts Regulations 2013.

Data and access

After cancellation you may lose access to full listings immediately or at the end of your paid period depending on the platform. Save copies of job listings, application text, and any messages with employers before losing access. To request deletion of personal data, contact [email protected] and ask for account deletion under data protection rights; retain a copy of the request.

Re-activation

To restart the service, log in and choose a new plan. If you cancelled via App Store or Google Play, re-subscribe through your store subscriptions. If you cancelled and later re-subscribe, check whether any previous trial eligibility has expired.

Use this checklist to cancel FlexJobs and protect your consumer rights.

• Log in to FlexJobs and cancel via Account Details > Subscription, or cancel in your App Store / Google Play subscriptions.
• If you want a refund, send a written cancellation and refund request to [email protected] within 14 days of subscribing.
• Save screenshots of cancellation confirmations, emails, chat transcripts and payment receipts.
• If cancelling by post, send a signed registered letter to FlexJobs, 7900 E Union Ave, Suite 1100, 80237 Denver, USA and keep the proof of delivery.
• Check your bank statement for refunds and file a chargeback or Section 75 claim with your card issuer if a refund is not issued within 14 days after cancellation notice.
• If FlexJobs makes cancellation difficult or refuses a lawful refund, get advice from Citizens Advice and cite the Consumer Contracts Regulations 2013 and Consumer Protection (Subscription Services) Act 2024.