Basic Membership
£0
/ mois
Complimentary job search assessment, professional resume review, browse job listings
Complimentary job search assessment
professional resume review
browse job listings
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Preview of your letter
PreviewSender
Recipient
Jobleads
2 Woodberry Grove
N12 0DR London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Jobleads agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Jobleads service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Jobleads service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Jobleads
Step-by-step guide to cancel JobLeads in the UK, refunds, rights and alternatives. Includes prices, trial rules and a Trustpilot snapshot.
https://www.jobleads.co.uk
London, United Kingdom
Professional Services
Cancellation at a glance
| fastest method (name it + why) | Web account settings - immediate termination via 'My account' and 'JobLeads membership' link as described by JobLeads support |
|---|---|
| effective delay | Immediate in account - check renewal date; refunds processed in 7-14 days if granted |
| notice period | Cancel before day 14 of the Trial Membership to avoid automatic upgrade and charge |
| cancellation fee | 0 |
| minimum commitment | Trial: 14 days. Premium quarterly: 3 months. Premium annual: 12 months |
| phone + hours | Not published by Jobleads |
| postal address for registered letter | Jobleads, 2 Woodberry Grove, N12 0DR London, United Kingdom |
What is Jobleads
Overview
JobLeads is a paid job search and career service that matches experienced professionals to senior roles and offers resume and coaching services. The company operates a Basic free tier and a Premium Membership with enhanced features.
Who uses JobLeads
Target users are professionals seeking accelerated job placement, headhunter contacts and CV coaching. The platform advertises tailored job matches and services for mid to senior level candidates.
Company facts
| Founded | 2007 |
|---|---|
| Founders | Christian von Ahlen; Martin Schmidt; Jan Hendrik von Ahlen |
| Headquarters | Hamburg, Germany |
| Support | Help Center - cancel Trial |
How to cancel Jobleads
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web | Sign in > profile icon > My account > JobLeads membership > click the blue 'here' link > complete exit questionnaire > click 'Terminate membership' | 5-10 minutes | Account shows updated renewal date/termination confirmation | Easy |
| iOS (App Store) | Not published by JobLeads in Help Center for trial cancellations | Not published by Jobleads | Not published by Jobleads | Hard |
| Android (Google Play) | Not published by JobLeads in Help Center for trial cancellations | Not published by Jobleads | Not published by Jobleads | Hard |
| Phone | Phone cancellation steps not published by JobLeads | Not published by Jobleads | Not published by Jobleads | Hard |
| Contact [email protected] to request cancellation and keep sent message as proof | Variable; allow 7-14 days for reply | Support reply email | Medium | |
| Post (registered letter) | Send a signed termination letter to postal address with proof of posting | Allow postal delivery time + processing | Proof of posting and server receipt if acknowledged | Medium |
Web (official method)
- Go to your account on JobLeads and click your profile icon in the top right corner.
- Select 'My account'.
- Under 'JobLeads membership' click the blue 'here' link to discontinue Premium Membership benefits.
- Complete the exit questionnaire presented by the site and click 'Terminate membership'.
- Confirm by checking the renewal date in your account settings. See the official guidance: How do I cancel my Trial Membership.
iOS / Android (App Store and Google Play)
JobLeads Help Center does not publish specific steps for cancelling trial memberships via the App Store or Google Play. If you subscribed through an app store you must also check your App Store or Google Play subscriptions for cancellation options.
Phone
JobLeads does not publish a customer service phone number for cancellations. Use the web method or email [email protected] if you need support.
- Send an email to [email protected] with your account details, state 'Terminate membership', include sign-up date and request confirmation.
- Keep the sent email as proof and allow 7-14 days for a reply.
Post
- Write a signed termination letter including your name, email, account ID and request to terminate membership.
- Send by registered post to: Jobleads, 2 Woodberry Grove, N12 0DR London, United Kingdom.
- Keep proof of posting and follow up by email if you do not receive confirmation.
Cancel by reason
Cooling-off period (14 days)
If you signed up online you have a 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For JobLeads Trial Membership you must cancel before the 14-day renewal date to avoid automatic upgrade and charges. If JobLeads failed to give cancellation information, the 14-day period may be extended under the Regulations. Reference: Consumer Contracts Regulations 2013.
End of commitment
If your Premium Membership includes a quarterly or annual commitment, the contract end date is the end of the committed period. JobLeads lists quarterly commitments (3 months) and annual commitments (12 months) for some plans. Confirm the committed end date in your account and cancel at least before the next renewal date in account settings.
Price increase
If JobLeads raises the subscription price during an active commitment, contact JobLeads support and request termination if you do not accept the new price. Provide the new price notice as proof; JobLeads Help Center articles and your membership invoices are valid documents.
Death of subscriber
For cancellation after the death of a subscriber send a copy of the death certificate and proof of account relationship to [email protected] and request termination. Processing times follow the platform response timeframes.
Legitimate ground accepted by JobLeads
JobLeads accepts standard cancellation requests via account settings and email for trial terminations. Specific exceptional grounds (medical incapacity, fraud) are handled case by case via the support team; provide medical certificates or fraud reports as proof.
Applicable law
Relevant UK law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015.
Negotiate or save
Before you cancel: negotiate
JobLeads sometimes makes retention offers but Help Center articles do not list a fixed retention discount. To request retention offers: use the account exit questionnaire when cancelling via the web and select 'Open to offers', or email [email protected] and ask for a retention discount or downgraded plan. Keep all replies as proof.
What cancelling saves you
Compute yearly costs for JobLeads Premium plans using published figures:
- Trial: £2.99 for first 14 days.
- Monthly Premium example: £29.99 per month - annual cost 12 x £29.99 = £359.88 per year.
- Quarterly Premium example: billed £74.97 every 3 months (equivalent to £24.99 per month) - annual cost £74.97 x 4 = £299.88 per year.
- Annual Premium example: £239.88 per year (equivalent to £19.99 per month).
Yearly savings compared to monthly plan:
- Canceling a monthly Premium at £29.99 avoids £359.88 per year.
- Switching from monthly £29.99 to annual £239.88 saves £359.88 - £239.88 = £120.00 per year.
Cheapest real alternative from competitors (example): ATSpro for recruiters is £49 per month for a recruitment CRM; that is not a like-for-like jobseeker subscription. For consumers seeking lower-cost personal subscriptions consider switching to an annual JobLeads plan at £239.88 per year if you intend to keep using the service.
Legal protections and escalation
Consumer law in the United Kingdom
Key laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. The CMA enforces rules on unfair contract terms and hard-to-cancel subscriptions.
Cooling-off and refunds
The Consumer Contracts Regulations 2013 grant a 14-day cooling-off period for distance contracts. If JobLeads fails to provide the required cancellation information the period can be extended by up to 12 months per the Regulations. Refer to the Regulations: Consumer Contracts Regulations 2013.
How to escalate
1) Complain to JobLeads via the Help Center and [email protected]. 2) If unresolved, get advice from Citizens Advice and consider chargeback with your card issuer or Section 75 for qualifying credit card purchases. 3) Report potential unfair practices to the Competition and Markets Authority (CMA). The Consumer Rights Act 2015 protects against unfair contract terms.
What to do after cancelling Jobleads
Check access and final billing
After cancellation verify your account 'renewal date' and check for any final charges on your card. If you see an unexpected charge, contact [email protected] and reference your cancellation confirmation.
Data and re-activation
Request a copy of your personal data via JobLeads account or contact support. If you re-activate, note that trial offers are limited and automatic re-subscription follows the plan terms.
Next steps and practical checklist
Follow this checklist to cancel and protect your rights.
- Log in and cancel via account settings before day 14 of the trial.
- Save screenshots of your cancellation steps and the renewal date.
- Email [email protected] requesting written confirmation and keep the sent email.
- If you paid by card and were charged after cancellation, request a refund via JobLeads and open a chargeback or Section 75 claim if necessary.
- Request data export or deletion if you do not intend to use JobLeads again.
Plans
Premium Membership - Trial
£2.99 (first 14 days)
/ mois
14-day trial with full Premium access including daily matches and headhunter contact details
14-day trial with full Premium access including daily matches and headhunter contact details
Premium Membership - Monthly
£29.99
/ mois
Unlimited access to premium job offers and services, cancel anytime after trial
Unlimited access to premium job offers and services
cancel anytime after trial
Premium Membership - Quarterly
£24.99 (equivalent)
/ mois
3-month commitment billed quarterly at £74.97
3-month commitment billed quarterly at £74.97
Premium Membership - Annual
£19.99 (equivalent)
/ mois
Best value annual commitment
Best value annual commitment
No commitment. Billoff helps you cancel or adjust your Jobleads subscription without hunting down every detail alone.
Pros & cons
Pros
Professional resume review and coaching services are praised for clear, structured feedback (Trustpilot reports positive staff feedback).
Trial price is low at £2.99 for 14 days allowing short test access.
Web cancellation path is available directly in account settings for immediate termination.
Cons
Reports of automatic charges after cancellation attempts and difficulty obtaining refunds (Trustpilot testimonials).
Help Center does not publish phone cancellation or clear App Store/Google Play instructions for trials.
Some reviewers state subscription terms and renewal notices were not clearly communicated.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
ATSpro
£49
/ mois
ATSpro is an AI recruitment CRM for agencies rather than a jobseeker premium matching service.
LinkedIn Premium (Career)
£29.99
/ mois
Broad professional network, in-platform application and insights; includes InMail and applicant insights.
TopCV (CV review service)
/ mois
One-off professional CV review and writing services rather than ongoing subscription.
Countries where Jobleads is available
Jobleads is available in many countries. Here are several frequently cited markets:
United KingdomGermanyFranceOther countries where JobLeads operates (not publicly enumerated)
Subscription & cancellation
What you should know about Jobleads subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Jobleads subscription, whichever payment method you use.
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