Trial (reported in reviews)
£0.90
/ mois
Short trial period reported by customers; immediate access during trial reported.
Short trial period reported by customers; immediate access during trial reported.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
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Recipient
Kiin AI
Kingsbury Road
B24 9PS BIRMINGHAM United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Kiin AI agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Kiin AI service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Kiin AI service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Kiin AI
Step-by-step 2026 UK guide to cancel Kiin AI subscriptions, your refund rights and escalation routes. Trustpilot rating 2.6/5 included.
https://kiin.ai
BIRMINGHAM, United Kingdom
Professional Services
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name it + why) | Online - cancel inside the product interface because cancellation can be done at any time within the product interface and takes effect immediately for the account (access remains until end of paid term). |
| Effective delay | Immediate cancellation recorded online; access remains until end of paid term. |
| Notice period | End of current billing cycle for monthly plans; 30 days or end of term for annual plans. |
| Cancellation fee | 0 |
| Minimum commitment | Not published by Kiin AI |
| Phone + hours | Not published by Kiin AI |
| Postal address for registered letter | Kiin AI, Kingsbury Road, B24 9PS BIRMINGHAM, United Kingdom |
What is Kiin AI
Overview
Kiin AI is an AI service operated by KIIN AI LTD. The product offers AI tools aimed at productivity, strategy and academic assistance for businesses and students. The company publicly lists online terms and pricing pages at its website.
Core use cases
Kiin AI is positioned as a professional-services AI product for drafting, planning and research tasks. The target audience includes small businesses, consultancies and students seeking rapid AI assistance.
Company facts
| Legal name | KIIN AI LTD |
| Headquarters | London, United Kingdom |
| CEO | Filippo Abbondanza |
| Founded | 2024 |
| Employees | ~6 |
| Official site | https://kiin.ai/ |
How to cancel Kiin AI
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web (account interface) | Log in - Account or Subscription - Cancel | Immediate recording; access stays until end of paid term | Email confirmation usually sent; account status change | Easy |
| iOS (Apple subscription) | Cancel in Apple ID subscriptions if purchased via Apple | Immediate change in Apple account; billing stops at period end | Apple subscription receipt | Medium |
| Android (Google Play) | Cancel in Google Play subscriptions if purchased via Google | Immediate change in Google Play; billing stops at period end | Google Play receipt | Medium |
| Phone | Not published - use contact page if phone provided | Not published by Kiin AI | Call record if available | Hard |
| Send cancellation request to the address on the contact page | Response time not published; allow up to 10 working days | Email reply or automated receipt | Medium | |
| Post (registered letter) | Send signed cancellation letter to registered address | 5-7 working days after Royal Mail delivery confirmation for Kiin.ai to send confirmation; 10 working days before follow-up | Royal Mail proof of delivery and company confirmation email | Medium |
Web - cancel inside your Kiin AI account
- Go to your account at https://kiin.ai/.
- Open Account settings or Subscription management.
- Choose Cancel subscription and confirm cancellation.
- Save the on-screen confirmation and expect an email confirmation; access remains until the end of the paid term.
iOS - cancel via Apple
- Open Settings on the iPhone.
- Tap your name, then Subscriptions.
- Select the Kiin AI subscription and tap Cancel Subscription.
- Keep the Apple receipt as proof. Billing will stop after the current billing period.
Android - cancel via Google Play
- Open Google Play Store app.
- Tap Profile - Payments and subscriptions - Subscriptions.
- Select Kiin AI and tap Cancel subscription.
- Keep the Google Play receipt as proof. Billing will stop after the current billing period.
Phone
- Check https://kiin.ai/contact for any phone number listed.
- If a phone is available, call and request cancellation, ask for a confirmation reference.
- If you do not receive confirmation, follow up in writing to the postal address.
- Use the contact form or the email address on https://kiin.ai/contact.
- Send a clear message stating: Cancel my subscription - include account email and subscription ID.
- Keep sent email and any reply as proof.
Post (registered letter)
- Write a signed letter stating your request to cancel and the account email.
- Send by recorded delivery to: Kiin AI, Kingsbury Road, B24 9PS BIRMINGHAM, United Kingdom.
- Keep the Royal Mail proof; allow 5-7 working days for company to confirm by email, follow up after 10 working days if no reply.
Cancel by reason - Situations and required proof
Moving - change of country or business location
If you move and cannot use the service from the new country, provide proof such as a utility bill or tenancy agreement showing the new address, and include your account details in the cancellation request. Reference: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
If Kiin AI raises the subscription price during a contract, you may cancel under the contract terms and consumer law if the price change is not agreed in your contract. Provide the billing notice showing the price increase and your last invoice. Reference: Consumer Rights Act 2015.
Death of the subscriber
Submit a copy of the death certificate plus proof of authority to act for the estate. State the account email and subscription details and request termination and refund if applicable.
Legitimate ground accepted by Kiin AI
Research shows Kiin AI accepts the standard EU/EEA withdrawal right where applicable: consumers may withdraw within 14 days for digital services not yet fully performed. If performance has begun with the consumer's prior express consent, the right is lost. Proof required: purchase receipt and, if claiming non-activation, evidence that service was not used. Reference: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and withdrawal form.
End of commitment or subscription term
At the end of a paid term you can choose not to renew. Provide a cancellation message before the renewal date via your account or by contacting support. The notice period for monthly plans is the end of the current billing cycle; for annual plans it is 30 days or end of term.
Cooling-off period (14 days)
Consumers in the UK and EU/EEA have a 14-day right to cancel distance contracts under the Consumer Contracts Regulations 2013. If digital services have not been performed, exercise this right within 14 days from purchase. If you accepted immediate access and the service began, the right to withdraw may be lost. Use the official withdrawal form at https://kiin.ai/withdrawal-form. Reference: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Negotiate or save
Before cancelling: negotiate
Research shows no published retention offers from Kiin AI. There are no reported, consistent discounts or downgrades in public reviews. To request a retention offer, contact Kiin AI via https://kiin.ai/contact and ask for a downgrade, discounted monthly rate or pause. Provide your account email, current invoice and a clear request. Keep all replies in writing.
What cancelling saves - yearly calculation
Common billing patterns reported in customer reviews show a low-cost trial followed by a monthly charge of £39.99. Yearly cost for the reported monthly plan: 12 x £39.99 = £479.88 per year.
Examples of trial pricing reported: £0.90 trial and £1.99 trial were both named in reviews. If you paid a trial of £0.90 then continued, your initial spend was £0.90 plus the recurring charge.
Cheapest real alternative among competitors listed in public research is Other Me at £99 per month. Yearly cost for that alternative: 12 x £99 = £1,188.00 per year. Comparison: cancelling Kiin AI at £39.99 monthly saves £479.88 annually versus continuing Kiin AI; switching to Other Me costs £1,188.00 annually.
Legal protections and escalation
Key UK laws and regulators
Relevant laws include the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) and Trading Standards enforce unfair contract and subscription practices.
Cooling-off and refunds
The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for distance contracts. Digital services supplied immediately with the consumer's consent can lose the right to withdraw. Where applicable, use the withdrawal form at https://kiin.ai/withdrawal-form. Reference: Consumer Contracts Regulations 2013.
Escalation steps
1. Complain to Kiin AI first with evidence. 2. If unresolved, contact Citizens Advice or Trading Standards. 3. For card payments, consider Section 75 or a chargeback with your card issuer. 4. Report persistent unfair auto-renew or misleading pricing to the CMA.
Where to get help and documents
Use Kiin AI official terms and service page for contract details: https://kiin.ai/terms and the PDF terms at https://kiin.ai/static/terms-of-service.pdf. For legislative text see Consumer Rights Act 2015 references.
What to do after cancelling Kiin AI
Confirm cancellation and keep proof
Keep the on-screen confirmation, any confirmation email, and bank statements showing that future payments stopped. If you sent a postal letter, keep Royal Mail proof of delivery.
Check access and data
Access typically remains until the end of the paid term. Download any account data or documents you need before the subscription ends. Request account deletion via the contact page if required and keep the reply.
Monitor billing and bank
Watch your bank statements for any further charges. If an unexpected charge appears after cancellation, contact Kiin AI and your card issuer immediately to dispute the charge or request a chargeback.
Next steps and practical checklist
Use this checklist to cancel and protect yourself.
- Log in to your account and cancel via the product interface; save confirmation.
- If you subscribed via Apple or Google, cancel in their subscription settings and keep the receipt.
- Send a written cancellation to Kiin AI, Kingsbury Road, B24 9PS BIRMINGHAM, United Kingdom if you lack an online method; use recorded delivery.
- Download important data from your account before access ends.
- Check bank statements for recurring charges for 60 days after cancellation.
- If you paid by card and the company continues to charge you, contact your card issuer for chargeback or Section 75 if eligible.
- Keep copies of all communications and receipts for escalation.
Plans
Reported monthly subscription (common in reviews)
£39.99
/ mois
Recurring monthly access to Kiin AI services; pricing not transparently displayed by Kiin AI in GBP on the public pricing page.
Recurring monthly access to Kiin AI services; pricing not transparently displayed by Kiin AI in GBP on the public pricing page.
No commitment. Billoff helps you cancel or adjust your Kiin AI subscription without hunting down every detail alone.
Pros & cons
Pros
Targets businesses and students for productivity, strategy and academic assistance.
Allows cancellation inside the product interface according to Kiin AI statements.
Provides online terms and a withdrawal form on its website.
Cons
Trustpilot rating 2.6/5 with 22 reviews reporting hidden charges and cancellation problems.
Multiple reviews report unexpected monthly charges of £39.99 after a low-cost trial.
Customers report difficulty finding responsive customer support and problems cancelling.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Greymill
£100
/ mois
Offers a team of 16 AI specialists across multiple business functions that remember business context.
GVW.ai
£995
/ mois
Deploys bespoke AI assistants tailored to handle administrative and operational tasks.
Gethyn Ellis (Consultancy AI Operating System)
/ mois
Builds custom AI operating systems with bespoke AI skills for consultancies.
Other Me
£99
/ mois
Provides AI for consultancies with strict matter boundaries to protect client data.
Countries where Kiin AI is available
Kiin AI is available in many countries. Here are several frequently cited markets:
United KingdomNot published by Kiin AI
Subscription & cancellation
What you should know about Kiin AI subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
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